Get matched with top structural engineers in Hackberry, TX

"Crosstown Engineering recently inspected the slab foundation of my home, and I couldn’t be more impressed. From start to finish, their professionalism, attention to detail, and clear communication stood out. The engineer was incredibly knowledgeable and took the time to explain everything in a way I could understand. Their thorough inspection gave me confidence in the structural integrity of my home, and their report was prompt, detailed, and easy to follow. I highly recommend Crosstown Engineering to anyone needing a foundation inspection. Truly a top-notch experience!"

"No one ever contacted me."

"My 11th month home inspection was completed by David Berryman. David demonstrated exceptional professionalism and attention to detail throughout the process. He was thorough in his inspection, making sure every area was checked and documented. David took the time to listen patiently and addressed each question I had. His ability to break down technical details into easy-to-understand language helped me learn more about my home. He also identified a few issues that might have been overlooked. His insights were valuable, and the inspection report was available in a timely manner."

"This review is for Hargrave Custom Foundation repair and Drainage Correction. I was told that they would drill holes in inconspicuous areas on my decorative concrete patio and also that they would fill in the holes in such a way that it would match "pretty close". Neither of these things happened. When I asked if "anything could be done" to improve it they flatly refused and then immediately started pressuring me to pay the bill right then. I am as reasonable a person as you will ever find, but this really ticked me off. I would not ever recommend this company due to this."

"Horrible Customer service when asked for assistance on an issue that was caused by them performing the needed work. We were informed (when we signed the contract) that everything would be put back "like it was before" and "you will never know that we were there" and "the concrete will be matched exactly to the color that you have". All untruth's, as the concrete does not match and looks bad, and there are areas where they dug under the foundation to put the piers and did not replaced the soil correctly - mounded it up and "said that it would settle". YES it did settle and there are now holes under the foundation and you can see underneath. Tried to speak with the owner, Jason. The first time spoke to him, he was rude and that "we would have to do it on "HIS" time. Thought that I would reach out to the Sales person, who did a great job in selling the service, John C. - BIG mistake - even more RUDE than owner. 2nd time I spoke with the owner, he started again to be rude and then hung up on me."

"It's funny... we've been considering a foundation repair company for our current house, and my wife mentioned Integrated Foundation Solutions, which then rang a bell. The experience to follow happened years ago, and we never posted a review to reflect the lousy service from IFS. Truthfully, I think we were too hacked off by the whole experience to focus, at the time. But, after finding all the old emails today, with all the salient details intact, I thought I'd rectify that mistake. (Quoted verbiage to follow is verbatim from emails.) Short version: Before the sale of our previous house, we brought out IFS to level our foundation. Schaun (owner) and Diane (coordinator) sent out a crew headed up by Arlen... during the foundation leveling, one of Arlen's crew kicked loose a plumbing pipe, which then proceeded to soak a portion of the carpet and baseboard in the nearest room. No one on the crew told us, perhaps no one noticed. (Arlen even went so far as to say that there was "not a doubt in his mind" that one of his guys had kicked the pipe connection loose. Further, Arlen mentioned that it was the third occasion one of his team members had caused damage on the job, in the few weeks previous.) After we brought out a plumber for repairs, IFS said that "flooring folks" had been contacted re: examining and repairing the damage caused during the foundation work done by IFS. Later, "flooring folks" became Chris, the boyfriend of Diane, the job coordinator. Chris then proceeded to do a sketchy job repairing the baseboard -- painting it while it was still swollen from the leak, thus causing the color to not match at all, despite him being "in the flooring business for many years" -- so then he had to come out again, and was clearly not thrilled to do so. Schaun would also "not authorize using a carpet cleaning company" to clean the carpet, as a result of his team's screw-up, but they had "already rented a Rug Doctor type machine". Aside from costing us time, this was incredibly frustrating, though I remained pleasant and genial over all email exchanges. We only wanted our house back like it was, before IFS caused some damage. Remember, we were in the process of selling the house and there was a contract pending. Clearly, IFS was attempting to be as cost-efficient as possible, for their own bottom line, though when I recapped the situation, the response I received from Schaun was very defensive. His explanation of "I guess if I had charged as much as the other company wanted, this would be a no-brainer and I'd have everything fixed perfectly" really sums up the entire experience, in that he not only reacted defensively to repeated mistakes MADE BY HIS COMPANY, but admitted that they had not fixed everything perfectly. He also said that in regards to repairing the damage caused by his people, "since this was not a regular profit situation, it is only fair that I utilize people that will save me money to make repairs". Which is sort of funny, in that he is again framing the mistakes & damages made by his company as a "situation" by which HE should be treated fairly, rather than the homeowners on the receiving end. Finally, Schaun ended with a suggestion that we be "realistic" in our expectations... "Remember, we've been on top of this from beginning to end so far... you've had everything done immediately and without a word from us". Well, bully for you, Schaun... your people caused damaged that required multiple repairs, and you didn't even complain about our more than reasonable request for that damage to be repaired. Well done! There's every possibility that IFS has matured and is now a dandy company. Perhaps all these secondary and tertiary employees have moved on. But as we bring out foundation companies to look at our current house, we will absolutely not consider IFS. Never again. Because the owner then is apparently still the owner, today. YMMV."

"It is a beautiful job and it is a way beyond what we thought it was look like. The workers were unbelieveable. They were on time, cleaned up all their mess, and the work was really good."