Get matched with top backsplash installation pros in Bertram, TX

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"If you want to hire a company that cares, this is the one. We needed to have a bath converted into a walk-in shower in our guest bathroom because of the accessibility issues. The original design looked great, but it would have taken a couple of months to get all the supplies. John and Travis realized that we had an urgent need and came back with a great design that used great materials and we didn't have to wait for so long. In a couple of weeks, we had a crew headed by Jesse that landed in our bathroom. They were great. Everything was done in a day and a half. The quality is superb! Every time I walk into the bathroom, I enjoy the look of it, plus we are happy with all the benefits of having a walk-in shower. One more thing I want you to know is that I really mean what I am saying in this review. When the owner of the company, not a hired salesman, is directly involved in projects, it makes a big difference. Plus, the price was more reasonable compared to "the big shower remodeling companies""

"Allan came out in November made sugestions took pictures, very impressed. Said it'd take some time. I contacted him in December he said was still real busy. Contacted him in January said he was starting the drawings, never heard from him again. I figured if they wanted my work they'd contact me. I guess my job was just too small."

"They were prompt and did a very good job sooner then October 5 book date. i would highly use them again"

"Fantastic. Good communication throughout. The men who installed were professional, well mannered and friendly. They took time to ask me if all was good along the way. And, listened and answered all questions."

"I hired Alex for foundation repairs, paid $12,121.21 on January 23, 2025, and the job was supposed to start in February. He dug large holes around my home—and never returned. It’s been 5 months with no confirmed start date. Alex also said I needed gutters and windows, so I paid him an additional $8,855.06 on February 20. That work hasn’t started either because it depends on the foundation being finished. Now I’m unable to move forward with critical electrical, HVAC, and plumbing repairs. The situation is stalled, and I’m left with a torn-up yard, an unstable home, and no resolution in sight."

"Hardworking, capable workers. Job was completed quickly and exceeded my expectations."

"We had to redo our driveway, remove excess concrete and add curbs (thanks, City of Austin). Tam and the whole Platinum Construction team was incredibly friendly and responsive, which is rare in our contracting experience. They did a fabulous job and I would 100% hire them again."

"No communication, no show and terrible customer service"

"THE WHOLE JOB WAS AMAZING!! THANKS!! We had been wanting to get new windows for years, but the prices were ridiculous. Then Rick called, we agreed to let him come out and give us a price. We were skeptical when he quoted us a price, we had to ask twice about it being the full cost. We have a log home so the main thing was that we could keep our inside and outside trim, all the other companies said it would have to be replaced with their product. And again, the price was so much less than any of the others we had priced. Then came the installation, the crew he sent out was amazing, they went above and beyond to make sure everything was the way we wanted it. With a log home things are a little different and they made sure that everything was just right. Everything cleaned up when the left. The real test came this winter, with our old windows wind came in all around them. No problem this winter no wind, nice and cozy. "