Get matched with top grill repair technicians in Knoxville, TN

"Fast and shows up to work."

"Very pleased."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They know what they were doing, they came out immediately and took care of it."

"The repair person called to say he was on his way and arrived promptly after the phone call. On his arrival, I explained the problem and also told him that another company had attempted to fix the gas logs but said the unit needed to be replaced. It is emtombed in brick. He thoroughly examined the gas logs and determined it was $41 part that needed to be replaced. His honest evaluation and repair was awesome! I cannot thank him enough. It is worth having a second opinion if the first recommendation involves thousands of dollars."

"Gas fireplace wouldn’t light and needed troubleshooting. Jeff (Beachly-he is the owner of the company), was great! Responded quickly to my call and was on time. He knew exactly what was wrong with our gas fireplace and got it going again. Very professional and friendly. I will hire him again if needed."

"I contacted Mr. Johnson regarding a washing machine that overflowed. He set an appointment and was punctual for that visit. He assessed the situation, stating that it was caused by a clogged shut-off tubing that connects to the water control switch. He cleaned the tubing and only charged me the service call fee of $75. Sounds plausible and reasonable. A week later, I noticed water on my floor under the machine and called back. He said he'd be out the next day at noon. He didn't show. After multiple texts and phone calls, I gave up and contacted another repairman. Totally unresponsive - I have yet to receive any type of communication after 3 weeks! Absolutely unprofessional and unacceptable. I would NEVER use him again nor would I recommend him to anyone - EVER."