Get matched with top grill repair technicians in Alcoa, TN

"Same day service. Highly recommend."

"The repair person called to say he was on his way and arrived promptly after the phone call. On his arrival, I explained the problem and also told him that another company had attempted to fix the gas logs but said the unit needed to be replaced. It is emtombed in brick. He thoroughly examined the gas logs and determined it was $41 part that needed to be replaced. His honest evaluation and repair was awesome! I cannot thank him enough. It is worth having a second opinion if the first recommendation involves thousands of dollars."

"I contacted Mr. Johnson regarding a washing machine that overflowed. He set an appointment and was punctual for that visit. He assessed the situation, stating that it was caused by a clogged shut-off tubing that connects to the water control switch. He cleaned the tubing and only charged me the service call fee of $75. Sounds plausible and reasonable. A week later, I noticed water on my floor under the machine and called back. He said he'd be out the next day at noon. He didn't show. After multiple texts and phone calls, I gave up and contacted another repairman. Totally unresponsive - I have yet to receive any type of communication after 3 weeks! Absolutely unprofessional and unacceptable. I would NEVER use him again nor would I recommend him to anyone - EVER."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"I called for a repair on a toilet, told then that I already had the replacement part, just wanted them to replace it for me. Being a 'Gold' member, they told me it would be $30.00 to just come out and check it out and take care of it. They arrived on-site, I showed him my Kohler replacement part and the tech proceeded to spend close to 45 minutes trying to figure out his tablet, only to find out he was getting me 4 quotes ready. two of which were to replace the toilet, one to replace all the parts and one to use there value at a cost of $248.00 dollars. (He could have already replaced what I needed) I proceeded to ask him to leave, he charged me the $30.00...what a joke. I have use My Pro Plumber in the past, but never again, this was unbelievable. I am not sure what they are doing these days, but if you need something minor, do not call these guys. I filled out their survey, the owner called, missed the call, I tried to return the call two times, left messages."

"They know what they were doing, they came out immediately and took care of it."