Get matched with top grill repair technicians in Oak Ridge, TN

"Gas fireplace wouldn’t light and needed troubleshooting. Jeff (Beachly-he is the owner of the company), was great! Responded quickly to my call and was on time. He knew exactly what was wrong with our gas fireplace and got it going again. Very professional and friendly. I will hire him again if needed."

"The repair person called to say he was on his way and arrived promptly after the phone call. On his arrival, I explained the problem and also told him that another company had attempted to fix the gas logs but said the unit needed to be replaced. It is emtombed in brick. He thoroughly examined the gas logs and determined it was $41 part that needed to be replaced. His honest evaluation and repair was awesome! I cannot thank him enough. It is worth having a second opinion if the first recommendation involves thousands of dollars."

"I contacted Mr. Johnson regarding a washing machine that overflowed. He set an appointment and was punctual for that visit. He assessed the situation, stating that it was caused by a clogged shut-off tubing that connects to the water control switch. He cleaned the tubing and only charged me the service call fee of $75. Sounds plausible and reasonable. A week later, I noticed water on my floor under the machine and called back. He said he'd be out the next day at noon. He didn't show. After multiple texts and phone calls, I gave up and contacted another repairman. Totally unresponsive - I have yet to receive any type of communication after 3 weeks! Absolutely unprofessional and unacceptable. I would NEVER use him again nor would I recommend him to anyone - EVER."

"Had to buy new refrigerator"

"I called for a repair on a toilet, told then that I already had the replacement part, just wanted them to replace it for me. Being a 'Gold' member, they told me it would be $30.00 to just come out and check it out and take care of it. They arrived on-site, I showed him my Kohler replacement part and the tech proceeded to spend close to 45 minutes trying to figure out his tablet, only to find out he was getting me 4 quotes ready. two of which were to replace the toilet, one to replace all the parts and one to use there value at a cost of $248.00 dollars. (He could have already replaced what I needed) I proceeded to ask him to leave, he charged me the $30.00...what a joke. I have use My Pro Plumber in the past, but never again, this was unbelievable. I am not sure what they are doing these days, but if you need something minor, do not call these guys. I filled out their survey, the owner called, missed the call, I tried to return the call two times, left messages."

"They know what they were doing, they came out immediately and took care of it."