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"They were as advertised. Mr. Rick looked at the work that need to be done gave me an estimate and completed everything in a timely manner. I was very impressed by how quickly he finished and cleaned everything up. I will definitely use them again. Very fair price."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"David from Hardy Plumbing installed four new bathroom faucets for us today in two of our bathrooms. He did a great job, and they look and work fine. He identified a hose that had a leak and replaced it. It's unlikely we would have identified that on our own."

"It was excellent, they did a fantastic job. Told us exactly what they gonna do. I was very impressed with everything they did and with their personalities. I would recommend them to any people I know. The price was very competitive and fair."

"These people are horrible. They installed the plumbing in my nieces house and now there’s poop coming up through the bathtubs. They were supposed to send someone on Monday no-show Tuesday no-show Wednesday no-show three small children are in this house. Stay away from this company they do not fix the problems they create."

"Great. Prompt, professional"

"I have been a customer of Doc Savage Heating and Air Conditioning since the mid-1900s. From the office personnel to the servicemen there has always been an extensional sense of family, friendliness, professionalism, and caring. There is much more to be said about this group than their expertise and services. During the Pandemic toilet tissue was offered and delivered to clients when, or if, needed. In addition, Crystal (office manager) called periodically to ask if I was ok and if I needed anything. Joe, the owner, is actively aware of and contributes to our community. NEVER has there been pressure to purchase equipment. If something needs attention the servicemen will inform me, suggestions are given yet the decisions are mine without any pressure. Trust, friendliness, punctuality and professionalism are synonymous with Doc Savage Heating and Air Conditioning."

"Called Universal approximately 11:00 am 03/03/2021 to place a service call. Call was answered promptly, and I was told that a technician would be available today between 2 and 5 o'clock that day. Shortly thereafter Universal called back and told me that a tech was available early, which was great. Technician Keonte Gross arrived at approximately 12:30 and diagnosed the problem immediately. Problem was repaired in only a few minutes. Universal Plumbing, Keonte is a KEEPER! Needless to say I am completely satisfied."

"I don't ever write negative reviews, but we had the worst experience with Meetze Plumbing. It started ok, but it fell apart pretty quickly. We have tried to get them to resolve the issue beyond the measly $500 off our bill they offered. We hired them to move our bathtub drain and water supply to fit our newly purchased free-standing tub to replace our builder-grade tub during our bathroom remodel. The first technician that came out was polite and moved the drain and water supply based on the schematic for the new tub. We paid that bill. The next step was to have the floor and wall tile installed which we did. Then, Meetze was to come in and install the tub. A new technician showed up and, when it became clear that the drain was not moved to the proper location because the tub wouldn't fit, he let us know the first technician no longer worked for them. He moved the drain to the new location after we had the floor tile cut to accommodate the new hole in the floor where the technician marked it. This appeared to solve the problem, but, when they placed the tub, we noticed that the water supply (installed in the wall) was not aligned to the center of the tub. Due to this issue, we could not use a standard length tub spout or the water would pour over the tub lip onto the floor. We brought this to Meetze's attention, and they sent someone out who determined that a floor joist prevented them from moving the drain to align with the water supply. We couldn't move them both without major tile demolition on both the floor and the wall to move both the drain and water supply to align. At no time did Meetze offer to pay for the tile work to make it right. So, we sucked it up and ordered an expensive long tub spout knowing that it would always bother us that the water supply and tub did not line up, but at least we could use the tub. When we finally got the tub spout in the mail, I was excited to try out the tub, but, when I climbed into the tub facing the water supply fixtures, I could clearly see that the faucet handle and tub spout were also not aligned!!! The faucet handle is about 1/2" off center of the tub spout (see picture). I contacted the owner with no response and replied to the invoice email requesting that an owner or manager reach out to me. Still no response! I know people make mistakes, but they should be corrected. If we ever sell our home, someone with the smallest bit of OCD will not be able to handle the misalignment of the tub, tub spout, and faucet handle. The only communication Meetze is happy to send is an invoice asking when we plan to pay. I am paying the invoice now, as much as it boils my blood to pay for such shoddy work. Please do not use them. They may be a little less expensive than the other guy, but it is not worth the headache and the permanent damage to your home."