Get matched with top gas fireplace repair pros in Tigerville, SC

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Stephen was great. He was honest, on time, and had fair pricing. I would definitely use him again."

"Great and Quick service"

"The owner of this company, Hunter Sinclair, came to evaluate the problem we were having with our 23 year old gas fireplace. He was very neat by covering the area around the fireplace, worked efficiently to determine the problem and after careful work determined that a part needed to be replaced. Mr. Sinclair was as thorough as he could be considering it was an old gas fireplace! He let me know a week later that he was contacting all the distributors who may know the part number and after thoroughly working on trying to find the part, eventually found that the company, after contacting the company we purchased the fireplace from and made our fireplace had gone out of business 12 years earlier and no part could be found. Mr. Sinclair contacted me throughout his search keeping me apprised of his progress along the way. I was extremely impressed by Mr. Sinclair’s dedication to finding a solution to the problem and his consistent follow up on his progress. I highly recommend this company!"

"Job was completed quickly"

"he came gave me 300 for the job since - came bk and i gave him 200 i held out 100- ever wk its some other excuse this has been going on for 3 wks -he just hung up on me"

"It started off a bit bumpy, but he did everything to make it right, which is why I give 5 stars. Construction and repair projects are rarely straightforward and bound to run into issues. He was polite and communicative throughout, which is all I hope for, and he made it right and adjusted his work and the price so I felt very good about the work and the entire transaction. A man with ethics. Can't beat that these days."

"He did a good job. Came in on time. The price was good. They did what they promised."

"Very impressed with this company. I scheduled a kitchen faucet installation with Jacob. He arrived on time and was very knowledgeable and professional. The installation went perfectly. He even cleaned up after everything was installed. I would highly recommend this company for any plumbing needs and plan on using them again soon!"

"Terrific service in a timely fashion! Couldn't ask for more."