
About us
Appliance GrandMasters of Greenville is a Family Owned appliance repair company. Our factory trained service technicians are experts in the repair and maintenance of most major brands of appliances. From first contact to job completion, you can be assured of professional and affordable appliance service and repair. We offer fast, friendly and courteous service. We use only the best products and equipment and maintain a high skilled staff to answer any of your questions. We have built our reputation on our commitment to providing quality service, which has earned us many valuable customers.
Business highlights
Services we offer
Appliance Repair
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
6% | ||
4% | ||
4% | ||
6% |
Filter reviews by service
"Hi [Member Name Removed], We apologize for the misunderstanding. We spoke to your wife yesterday about this. Your wife went into our website, and scheduled an appointment directly from the "Schedule Appointment" link. We have developed our website so that when a customer schedules an appointment online for the date they wish the work order submits into our Field Service Software automatically to lock the availability for it and guarantee your spot. Scheduling an appointment online is completely different than sending an email and asking a question. We would have saved you time and our technician a trip. We are currently in busy season, during summer appliances go bad more often and our technicians are currently getting 110% work volume. By sending a technician to your home we lost a spot on availability that we could had offer to any customer needing a repair. Our service call is $ 79, other companies in the area charge $ 89. If you decide to repair the appliance we apply it towards the total. That's how every appliance company operates. Every business got to pay bills. Our technician explained that mold cannot be removed completely from the washer, the only solution was to replace the parts he quoted you. So he provided a solution was rejected. We called and agreed with your wife it was a misunderstanding and told her we are sending the check back. Also for your information our local warehouse will be located on 2421 New Easley Highway, Greenville SC 29611, currently under rehab, but will be ready by July 2018. We also established our own call center, located in Honduras. I believe saying we are a scam just because our call center is located overseas is considered defaming. Scam means fraud, and we are a legit business that stands behind our services by offering the strongest warranty in town. Most large companies have their call centers in Honduras, for example Sirius XM, Alorica and so many others, so why a small local business can't do the same to try to keep their prices low and competitive. We don't offer mold cleaning. We do offer dryer vent cleanings, but when your wife scheduled the appointment online she scheduled an appliance repair not a dryer vent cleaning. For more information you can visit dryer-vent-cleaning-greenville.com Greetings, Mr Rogers"
Licensing
State Contractor License Requirements
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