Our new build kitchen went terribly wrong. Cabinets were ordered incorrectly and the damaged on installation. Appliances were improperly installed. Henson abandoned the project before completing 'repairs'. Pictures show the final product.

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TRUSTED BY DUNCAN, SC HOMEOWNERS
4.4
Average homeowner rating26
Verified gas fireplace repair services reviews
Verified Reviews for Gas Fireplace Repair pros in Duncan, SC
Last update on October 12, 2025
- Theresa M.
- Barbara C.
House has 2 units, called for repair of one and check up of other. Technician was only aware of repair. Convinced us it would be a better deal for us to have a maintenance contract so we agreed. First thing he checked was the air handler inside. Said coils were clogged and needed cleaning but...
- Deborah H.
They checked the chimney, which didn't need to be swept. Gas fireplace flues don't normally need sweeping. There were no cracks or maintenance needed. They removed the gas logs so they check the gas line and the igniter. They did a little tweaking, put everything back and we were set to go....
- Steve B.
He repaired the flange at the base of the toilet. Very attentive to details. I found the same problem on the other bathroom a week later and he came right out and did a great job.
- Ann Y.
I scheduled seasonal check of system with an added repair of a leaky natural gas nozzle. All went well. Of course, they tried to sell me a new unit, but were gracious when I declined.
- Kathy W.
They set up and install fireplaces at homes. They set up barbeques. They sell grills, patio furniture and gas. They actually brought the grill to my house and set it up for me. They gave me cooking tips. It was a very personalized service and it was very impressive. I walked in not...
Find Gas fireplace repair pros in Duncan

Ethical Plumbing
Ethical Plumbing
LOCAL, Master Plumbers at your service. Focused on Quality Workmanship, Professional Service and Affordable Pricing.
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Eric S on January 2025
LOCAL, Master Plumbers at your service. Focused on Quality Workmanship, Professional Service and Affordable Pricing.
"Djdjdjfjfnfj"
Eric S on January 2025
Pipedex Plumbing and Drains
Pipedex Plumbing and Drains
At Pipedex Plumbing and Drains, we are a professional and dependable plumbing contractor near Spartanburg, SC, proudly serving Spartanburg and Greenville areas. Our team of licensed, insured, and bonded plumbing experts delivers top-notch residential services. Whether you need to repair or replace water and drain pipes, clear clogged drains, install and repair gas pipes, or install new gas appliances like stoves, dryers, water heaters, fire pits, or fireplaces, we've got you covered. We also specialize in installing and repairing all types of water heaters, including electric, gas, and tankless models, and offer expert sewer pipe repairs. We pride ourselves on our craftsmanship, providing upfront, transparent pricing and warranties.
"Excellent service, so friendly and informative. The person whom came out explained the process step by step and reassured me before he left everything was okay."
Deb P on December 2024
At Pipedex Plumbing and Drains, we are a professional and dependable plumbing contractor near Spartanburg, SC, proudly serving Spartanburg and Greenville areas. Our team of licensed, insured, and bonded plumbing experts delivers top-notch residential services. Whether you need to repair or replace water and drain pipes, clear clogged drains, install and repair gas pipes, or install new gas appliances like stoves, dryers, water heaters, fire pits, or fireplaces, we've got you covered. We also specialize in installing and repairing all types of water heaters, including electric, gas, and tankless models, and offer expert sewer pipe repairs. We pride ourselves on our craftsmanship, providing upfront, transparent pricing and warranties.
"Excellent service, so friendly and informative. The person whom came out explained the process step by step and reassured me before he left everything was okay."
Deb P on December 2024

Corley Plumbing Air Electric Inc
Corley Plumbing Air Electric Inc
At Corley, we focus on skills and relational training for our technicians to give them all the "tools" that they need to be successful. We use a combination of trade organization training programs, in house trainers, and other outside technical classes. Corley provides quality, state of the art equipment such as electronic leak detection, video pipeline inspection systems, and rolling warehouses. Vehicles stocked with most parts needed for the plumbing and electrical service and repair business. All of this is to offer you the services of the best plumbing, air and electric company in Greenville, SC. Also serving Mauldin, Simpsonville, Travelers Rest, Easley, Piedmont & Marietta, SC.
"Yes, they did a great job!"
Deborah O on July 2024
At Corley, we focus on skills and relational training for our technicians to give them all the "tools" that they need to be successful. We use a combination of trade organization training programs, in house trainers, and other outside technical classes. Corley provides quality, state of the art equipment such as electronic leak detection, video pipeline inspection systems, and rolling warehouses. Vehicles stocked with most parts needed for the plumbing and electrical service and repair business. All of this is to offer you the services of the best plumbing, air and electric company in Greenville, SC. Also serving Mauldin, Simpsonville, Travelers Rest, Easley, Piedmont & Marietta, SC.
"Yes, they did a great job!"
Deborah O on July 2024

Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
As one of the fastest growing franchises in the country, Benjamin Franklin Plumbing proudly embodies the traditional values of hard work, community spirit, and education the founding founder they're named after is known for. This is especially apparent with the way the company treats both customers and employees. Benjamin Franklin Plumbing provides all employees with a thriving work environment including continuing education to keep up with the latest methods and technologies in the field. In turn, the employees themselves go out of their way to be there for each customer, from providing quality plumbing services to upfront pricing and energy efficiency tips. Additionally, Benjamin Franklin offers flexible financing options and special discounts to military personnel, policemen, firefighters, and EMS. Call now to schedule a service and receive accurate results and peace of mind. The punctual Greenville plumbers are also available 24/7 for any emergency plumbing.
"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."
George R on June 2022
As one of the fastest growing franchises in the country, Benjamin Franklin Plumbing proudly embodies the traditional values of hard work, community spirit, and education the founding founder they're named after is known for. This is especially apparent with the way the company treats both customers and employees. Benjamin Franklin Plumbing provides all employees with a thriving work environment including continuing education to keep up with the latest methods and technologies in the field. In turn, the employees themselves go out of their way to be there for each customer, from providing quality plumbing services to upfront pricing and energy efficiency tips. Additionally, Benjamin Franklin offers flexible financing options and special discounts to military personnel, policemen, firefighters, and EMS. Call now to schedule a service and receive accurate results and peace of mind. The punctual Greenville plumbers are also available 24/7 for any emergency plumbing.
"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."
George R on June 2022

Xpert Plumbing INC
Xpert Plumbing INC
Local family owned business with 19 plus years of experience in septic and sewer lines anywhere from small leak repairs to full system installation. We service and repair all plumbing fixtures, standard and custom, tank or tankless water heater repair and install . We take pride in our work so you may take pride in your property.
"They were amazing"
Aimee W on August 2025
Local family owned business with 19 plus years of experience in septic and sewer lines anywhere from small leak repairs to full system installation. We service and repair all plumbing fixtures, standard and custom, tank or tankless water heater repair and install . We take pride in our work so you may take pride in your property.
"They were amazing"
Aimee W on August 2025

Plumbing Heroes LLC
Plumbing Heroes LLC
Here at Plumbing Heroes, we provide quality plumbing to the Upstate. We have been providing customers with our professional experience since the late 1990’s. Plumbing Heroes was formed to provide a new level of heroic service. We are here for you by providing a full list of plumbing products and services. Heroes accept the responsibility to care for the people in their community. Heroes always do the right thing. Heroes are just everyday people who work hard, are honest, and have integrity. Heroes make a difference whether it is big or small.
"On time, work was done quickly."
Anne R on April 2024
Here at Plumbing Heroes, we provide quality plumbing to the Upstate. We have been providing customers with our professional experience since the late 1990’s. Plumbing Heroes was formed to provide a new level of heroic service. We are here for you by providing a full list of plumbing products and services. Heroes accept the responsibility to care for the people in their community. Heroes always do the right thing. Heroes are just everyday people who work hard, are honest, and have integrity. Heroes make a difference whether it is big or small.
"On time, work was done quickly."
Anne R on April 2024

Black Sheep Chimney Sweep
Black Sheep Chimney Sweep
CSIA certified, fully insured, and most importantly not afraid of heights! We offer a full service chimney cleaning, chimney inspection, chimney cap installation and dryer vent cleaning. Servicing Brevard, Pisgah Forest, Rosman, Mills River, Fletcher, Arden, Biltmore Forest, Etowah, Asheville, Candler, Waynesville, Black Mountain, Buncombe County, Henderson County, Transylvania County, NC and Greenville County SC
"Hunter did a great job for us. He was prompt and knew exactly what he was doing. No mess left behind and thoroughly professional. We would definitely use him again."
Katy P on August 2023
CSIA certified, fully insured, and most importantly not afraid of heights! We offer a full service chimney cleaning, chimney inspection, chimney cap installation and dryer vent cleaning. Servicing Brevard, Pisgah Forest, Rosman, Mills River, Fletcher, Arden, Biltmore Forest, Etowah, Asheville, Candler, Waynesville, Black Mountain, Buncombe County, Henderson County, Transylvania County, NC and Greenville County SC
"Hunter did a great job for us. He was prompt and knew exactly what he was doing. No mess left behind and thoroughly professional. We would definitely use him again."
Katy P on August 2023

Flaker Flooring L.L.C.
Flaker Flooring L.L.C.
Flaker Flooring is a family run business that provides quality install with respect to a customers home and a keen eye for detail. 25 years of experience gives Flaker Flooring the confidence to help a home owner reach their goals with flooring upgrades to their home... We take pride in our work and would love the chance to work in your home. "We got you covered..."Our company also provides Plumbing, electrical, and painting services.
"he came gave me 300 for the job since - came bk and i gave him 200 i held out 100- ever wk its some other excuse this has been going on for 3 wks -he just hung up on me"
Eileen L on August 2025
Flaker Flooring is a family run business that provides quality install with respect to a customers home and a keen eye for detail. 25 years of experience gives Flaker Flooring the confidence to help a home owner reach their goals with flooring upgrades to their home... We take pride in our work and would love the chance to work in your home. "We got you covered..."Our company also provides Plumbing, electrical, and painting services.
"he came gave me 300 for the job since - came bk and i gave him 200 i held out 100- ever wk its some other excuse this has been going on for 3 wks -he just hung up on me"
Eileen L on August 2025

E R Chimney Sweeps
E R Chimney Sweeps
Contact us today for your free estimate! I build decks, I restore decks. Big or small I fix them all! With over 30 years experience ! 864 631 8768 ER Chimney Sweeps Lincolnton, NC 28092
"He and his team were personable polite and he was clearly very skilled Fixed all the problems with a 80+ double chimney that had been deferred maintenance when we bought the house. So pleased with his work that we had him go do some repairs on my mother’s brick porch. He is also a good communicator and gives great customer service. Would definitely recommend and use again"
Holly D on August 2025
Contact us today for your free estimate! I build decks, I restore decks. Big or small I fix them all! With over 30 years experience ! 864 631 8768 ER Chimney Sweeps Lincolnton, NC 28092
"He and his team were personable polite and he was clearly very skilled Fixed all the problems with a 80+ double chimney that had been deferred maintenance when we bought the house. So pleased with his work that we had him go do some repairs on my mother’s brick porch. He is also a good communicator and gives great customer service. Would definitely recommend and use again"
Holly D on August 2025

E R Chimney Sweeps
E R Chimney Sweeps
E R Chimney Sweep is committed to excellence every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
"Very professional and thorough. I feel like I got an honest evaluation and I'm pleased with the completed job. The fireplace looks so much better"
Rebecca L on February 2025
E R Chimney Sweep is committed to excellence every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
"Very professional and thorough. I feel like I got an honest evaluation and I'm pleased with the completed job. The fireplace looks so much better"
Rebecca L on February 2025
The Duncan, SC homeowners’ guide to gas fireplace repair services
From average costs to expert advice, get all the answers you need to get your job done.
Find costs to repair a gas line and plan your budget based on the problem, from excavating for a new line to making a minor repair to an existing one.
The average cost to remove a fireplace is $4,500, but your overall cost will depend on the type of fireplace, its condition, and other factors.
A fireplace remodel cost depends on the extent of the remodel and the materials you choose. Use this guide to calculate your costs and budget accordingly.
Gas line connections need special sealants. So can you use Teflon tape on gas lines? Here, we explore the safest way to seal gas fittings.
Ready for a fireplace upgrade? Here’s how to install a wood-burning fireplace insert for increased efficiency and toastier nights in front of the fire.
Wondering if ventless fireplaces are safe? As long as you follow the proper installation techniques and have safeguards in place, you can use them without worry.
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