"The sewer pipe was cracked where it exited the basement wall. Ross and Andy responded quickly to my call. They reviewed the problem and gave me an estimate (costly, but fair) that they held to. They actually were able to do the work earlier than originally scheduled. They and their crew arrived early and completed the work expertly. Our soil is so clay impacted that they had to use a jackhammer to dig down to expose the sewer pipe. Ross also replaced our kitchen sink drainpipe. It was child's play for him. I give Paradigm Plumbing my highest rating."

"Apex Drain LLC did a fantastic job clearing my clogged drains on the exterior of my home. They also installed pop-up valves to keep them clear and flowing. All that work was done for a very reasonable price!! Thanks Anthony for your prompt response and excellent service."

"Jack came and took a look at the problem and was back the next morning with a helper to do the job. They did a great job. They put sheets of plywood on the ground to catch all the mud they had to dig out, to protect the surrounding area. He also showed me the old piece of pipe, which was the problem, due to a previous, "shoddy" repair. And when the job was done, he was very responsive to my concern about "no"" cold water pressure. He checked all faucets and made sure everything was back to normal, before he left."

"Very prompt and professional. Marcus and Roy completed the repair work, and additional sump drain work in a single day. Keven and Alex were very helpful in securing financing for the project. In all great job all around and we couldn’t be happier."

"I was told by plummer that my under ground pipe thru sewer system was broken. Need to replace 30 feet of pipes. So dig up my yard remove busted pipes an. Installed new pipe. Will help i no more clogged sinks or tiolets"

"My problem was water coming in around a door in the finished section of my basement when it rains. The door opens to a concrete stairwell that leads up to a set of Bilco doors, then to the outside. I’ve had several water proofers give me their opinion and an estimate. Most wanted to install a French drain under my basement floor and a sump pump for $9,000+. My concerns with this is that water was not coming up from the ground, but down from the bilco doors. A.J. from A.J. Waterproofing came to look at my problem the same day I called him. He determined that rain water was coming in from the front of the bilco doors. His solution was to seal and water proof the cracks/holes/voids in the stairwell, inside and out and place a cement slab in front of and partially around the bilco doors on the outside. In addition, he installed an optional sump pump for added insurance. Total was $3,000. A.J. and his crew arrived on time, all were polite and courteous, and completed the job in one day. When the work was complete, everything was cleaned up to a cleaner state than it was before they arrived. Seriously, there was not a speck of dirt in the stairwell or in my basement…and they were all throughout my basement. My wife and I were very impressed at this. So far, no water and the stairwell has been completely dry. Overall, A.J. diagnosed the specific problem, proposed a reasonable solution, and completed work in a very professional way. At no point, did I ever feel like he was just trying to BS me. From start to finish, I felt a level of trust and comfort that is all too uncommon these days. I highly recommend A.J. Waterproofing to anyone needing this type of work."

"They had to work with my cement guy, where they initially installed my drains above my driveway and in front of my garage door, but the drains were not installed leveled to my soon to be installed driveway. They did come back, to re-level the drains, as the cement guy needed, but they did not secure (cement) the drains in place as required (their job). When it rained hard, all of the drains shifted and fell over, due to them not securing the drains in place! I contacted them about this, but got no resolution or returned call!! They were supposed to use cement to secure them in place, noting that after they are installed, you have to wait several days for the cement under the drains to settle/cure in place. I did not know the above had happened, until there was a bad rain, noting that it had been raining softly for several days , but when it rained hard, this is what happened! Thank GOD the cement guy was willing to correct the above, at no additional cost to me, since I was having a problem with ?Zoom? communicating with me, to correct their negligence!! Please note that they did a good job installing the pipes under ground, but not so good securing the grates in place!! They were very friendly also."

"Problem: Fractured drain pipe inside basement foundation wall. Outstanding work by all involved. Marybeth was very courteous on the phone. Ryan arrived on time, assessed the requirement and quoted an estimate of cost. Done Right's price was similar to the other two bids. All were about $1K higher than expected; but probably reasonable in light of the +4 hours of hard labor involved. The following week. Colin and Jamiel arrived on time, assessed the situation, and quickly went to work. They manually excavated +3 feet of dirt and clay between the vent pipe and outside wall, and removed the fractured section of drain pipe. They discovered the main drain line had settled deeper into the ground, which probably caused the pipe to split inside the basement. They expanded the original opening in the foundation wall to align and connect the old and new pieces, applied hydralic cement to fill the gaps, refilled the hole, and cleaned up the entire work areas, including the front entry way. Jamiel and Ryan did an outstanding and professional job, working expertly together as a team. Unfortunately when it rained heavily three days later, there was water seeping through the concrete patch. Two days later, Done Right sent Ryan and Adam to correct the issue. They chished out the cement and completely resealed the entire area. Fortunately, when it rained again, the new cement patch worked fine with no leaks. Adam and Ryan did an outstanding jod. Done Right honored its three year warranty for parts and labor. We will call Done Right again for our future plumbing needs and recommend to neighbors for their quality workmanship, commitment to excellence, courtesy, and professionalism."

"This job required the replacement of my kitchen drain line. They showed up on time and gave an estimate. Then they came back to do the work in a profes."

"I called several places including those promising 24/7 service and Mattioni was the only one who could come out the same day.  It was raining outside and we had no water so it was a bad day all around.  The tech was very knowledgeable and quickly diagnosed the bad pump.  He replaces the pump and all the piping/cabling. They have a huge binder with all the pricing in it.  You can get a discount if you join their "club" for $100.  I did and it still saved me a few hundred.  They came out for a complimentary whole house inspection and found another $1,000 worth of questionable work to do for inflated prices.  They seem very good, but they are very expensive. I had to choice or time to shop around at the time.
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