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"it went well. The plumber was able to solve the problem and clear the drain"

"This work took place in my parents' basement, which is filled with decades' worth of stuff.  We'd always had water in the basement after heavy rains.  Sometimes it was just a matter of a damp floor or a puddle in one corner, but other times there was so much standing water that they could fill and empty a large Shop Vac more than once.  After years of my parents coping with the water themselves, we are preparing to sell the home, and we knew that buyers might be scared away by a damp/wet basement.  So I researched local basement waterproofing companies on Angie's List, and after obtaining two quotes from highly regarded companies, we decided to hire AJ.  

On the appointed day, AJ and crew arrived on time and immediately got to work moving items away from the walls.  They wrapped the items in the center and the stairway leading up to the main floor of the house to prevent dust intrusion.  They temporarily installed fans to blow out dust  while using the jackhammer.

They chiseled out a trench, neatly channeled around two water tanks next to the wall, hauled out the broken concrete, and drilled holes in the cinderblock foundation for the water to drain into the trench.  They set the perforated PVC drain pipe and backfilled with crushed stone, installed a membrane on the wall to direct any other water into the trench, installed a sump pump, and installed plumbing to discharge water to the outside of the home.  All of this took several hours.  I didn't watch every step of the process, but they called me downstairs to show me their progress after having sprayed down the walls with an antimicrobial substance.  At that point they were in the process of backfilling over the crushed stone bed with concrete.  The concrete work was neatly done and the crew cleaned up all the plastic sheeting they had used.  

It seemed to me that the crew worked efficiently together.  There didn't seem to be any lag time because there were always multiple tasks being completed at the same time.  I think that's how the entire job could be completed in one day.  It's a relief to finally have this problem addressed and I feel confident that this basement will not have water intrusion problems anymore.  "

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"Extremely professional, highly efficient, best value for new installation of a French drain. They answered all my questions. From the estimate to the finished product this was an awesome experience."

"Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."

"We interviewed several waterproofing companies for installing a French Drain. We are in NE Philly where the water table is so bad. We get water in our basement with nearly every major rainstorm. After 2 storms dumped 7" in 3 hours and another that dumped 4" 2 days later, we'd had enough after 13 years. Ryan came out and did an inspection and showed us what our basement needed and what Dry Tech's installation would do. He answered a lot of questions and did great follow up with us, without being pushy on hiring his company. After meeting with other contractors, we gave them the job. The workers were thorough, courteous and professional. They took all the steps needed to cover and protect our things that were in the basement and cleaned up everything afterwards. The job took 2 days. While I can't YET state how great the drain works, I'm actually looking forward to the next big rainstorm"

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

".We called our warranty company at 10:30.Jon and Ray came to our house at 2:00. They went to the front of our house to look at the drainage system as well as the drainage in the basement.
   They were polite and answered all my questions. I was very impressed with both of them.
  We paid $75.00 for a service fee for our warranty company so I am not sure what they charge other customers.
  
   If I ever have any problems I would definitely hire them again.
"

"Ryan, Eric and Matt did a great job waterproofing and installing sump pumps. They where onTime, professional and did a great job. They did fantastic work and very very professional the entire time. They took time to review different aspects of project that made me feel comfortable that they understood the job and had options for how I would like things done. Would definitely recommend this crew!! Thanks guys!"