Get matched with top gas log pros in Narberth, PA

"The team did an excellent job and completely restored our gas fireplace to a beautiful, functional, and efficient level. Everyone I talked to or worked with was friendly and explained things in detail. I trust these folks to do an honest job and plan to use them again!"

"Michael was very attentive and thorough in inspecting our fireplace and chimney to confirm what kinds of repairs would be needed prior to him providing an estimate. We recently just moved into this house so didn't know what condition the fireplace was in but glad we gave him a call prior to lighting it. He answered all my questions thoroughly and patiently. Our conversation alleviated a lot of the concerns I had about what would be needed to ensure safe use of the fireplace. From our conversation, I was able to confirm he took great pride in his work. I would recommend him to anyone looking to get their chimney and fireplace inspected."

"Correct diagnosis was made for a 20+ year old much loved gas fireplace that was unable to light. Parts were found and ordered. A two man team arrived promptly at the appointment time to remove the old pilot system and install the new one. They completely covered the floor in the area of their work so not a drop of debris was left. They worked intensely for an hour. The result is a beautiful clean burning fire place and a very happy homeowner."

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"I would like to say Anthony and his helper for the professionalism job they did on my chimney When I first called the company, I told them my situation that I needed my chimney swept and inspected I also asked a lot of what if questions they found something wrong. The technician explained everything to me that needed to be done before going any further. After taking the pictures, Anthony showed me that sweeping the chimney was not an option and that my vents were off line and carbon and gas was seeking back into my house. They gave me a start date and time frame, They called and gave me an ETA and was on time. Like I said earlier, they were courteous, polite and friendly. Afterwards, they did a great job of cleaning up and asked me to inspect the area to make sure I was satisfied with the clean up. They also sent pictures of the work and what I needed to do to maintain it. Thank you Anthony and Nu Chimney for a job well done and all you do."

"Helped talk through options with the stud bay space available, set up new gas valve for my oven."

"I live in a log cabin which has two chimneys that are nearly 100 years old. There were several holes and cracks in need of repair. T and T Sweeps came in and repaired them. They did great work, were economical and efficient. I highly recommend them!"

"Came out when requested and gave honest feedback about the state of my plumbing. Had the tools and equipment in hand to solve the problem."

"Amazing!!! Quick and easy. Rob also looked at our water heater system without us even asking and gave other suggestions for maintenance and possible problems that could potentially arise in the future. Very helpful."

"Tim (Gas Plumber), who came to my house was so friendly, polite, and very knowledgeable. He took the time to fully explain the options and procedures for installing my gas range, as well as to answer my questions. He is very honest and transparent in sharing information and recommendations. I will not hesitate to call on them in the future."