Chimney Cricket Inc logoApproved Pro
Approved Pro

Chimney Cricket Inc

Chimney Sweeping, Chimney Repair, Chimney Cap Service,

About us

For over 30 years, Chimney Cricket has served the Philadelphia area with comprehensive chimney restoration, full service chimney repairs, quality chimney inspections, and reliable chimney sweeping. Why choose Chimney Cricket? Simple. We love chimneys! We are more than certified sweeps, inspectors, and masons. Each of our technicians share a passion for their work. We love the challenge of troubleshooting chimney problems and enjoy restoring masonry chimneys.

Business highlights

Family owned & operated
36 years of experience

Services we offer

Chimney Sweep & Inspection. Fireplace & Wood Stove Sweep. Chimney Caps & Crowns. Pointing, Stucco Restoration, and Water-proofing. Gas Stove, Gas Log, Wood Stove, Wood Stove Insert, Gas Insert Installation. Chimney Rebuilds. Dryer Vent Sweeping. Chimney Restoration, Chimney Liners, Cast in Place Chimney Liners, Historic Chimney Restoration.

Services we don't offer

Live Animal Removal

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
3%
2
2%
1
8%

Filter reviews by service

Showing 1-25 of 144 reviews
Arthur J.
Oct 2022
5.0
Chimney Sweeping
Yes, I recommend this pro
We’re enjoying the heat and beauty of our new fireplace as I write this! Chimney Cricket supported us through a tough series of errors caused by manufacturer’s lack of support. Finally they were able to locate the errors and get our beautiful new fireplace up and running. My only word of warning to folks considering installation of a new fireplace: make sure the model you select has a track record of easy installation and servicing, and that the manufacturer is known for standing behind their products.

Laura H.
Jul 2021
5.0
Chimney Sweeping, Chimney Repair + 3 more
Yes, I recommend this pro
100% recommend. Everything went smoothly. They were on time, repaired our chimney and masonry, explained everything they did along the way and were super professional. They also took care to cover the area they were walking through in the house, and cleaned up well after each visit. They were very friendly and courteous and sent us back photos of our before and after. Can't wait to be able to use our fireplace when it gets cooler out!

Al M.
Feb 2021
1.0
Chimney Repair, Masonry Work + 1 more
$4,000
chimney Inspection and ceramic lining application

Diana B.
Sep 2020
5.0
Chimney Repair, Chimney Cap Service
Yes, I recommend this pro
We needed to repair broken tile between the top of the chimney and the metal cap. The team arrived on time, evaluated the damage, provided a written proposal, performed the work and provided before/after photos.

Marin R.
Sep 2020
1.0
Chimney Repair
No response from company

Gearlean T.
Nov 2019
1.0
Chimney Sweeping, Chimney Repair
Couldn’t get a appointment

Tyrina B.
Aug 2019
5.0
Chimney Sweeping, Dryer Vent Cleaning
Yes, I recommend this pro
Excellent work - thanks so much!

Manish N.
Mar 2019
5.0
Chimney Sweeping, Chimney Repair
Yes, I recommend this pro
prompt, efficient

Stacy C.
Mar 2019
5.0
Chimney Repair, Dryer Vent Cleaning
Yes, I recommend this pro
$130
We've used them twice, for chimney and dryer vent cleaning. Punctual and professional, they completed the work quickly and gave helpful advice. I plan to keep using them for regular cleanings.

Carol L.
Feb 2019
5.0
Chimney Repair, Chimney Cap Service + 1 more
Yes, I recommend this pro
$821
They were one of a very few companies who would do this type of work. They were very professional and kept us informed of changes in their schedule.

Ahren L.
Dec 2018
1.0
Chimney Repair, Masonry Work + 1 more
I had contacted Chimney Cricket and passed them on to my Parents to have work done on their house in Oct. 2016. I am writing as I have just purchased the neighboring property and have had an opportunity to review the documents my father has and to inspect the "work" that was done. Initially Chimney Cricket was very responsive and prompt. A proposal for the stabilization and repair of the shared chimney, stucco restoration and the installation of a chase cover was signed nov. 2016 and a deposit made. As the work was being completed the technician collapsed a section of the Chimney into the flue. rather than remove the debris and remaining section of the chimney, the technician pushed the rest of the debris into the flue and continued the stucco flex application and chase cap. My father was not pleased with this development and expressed that at the time. in January 2017, my father was able to go up to the roof and inspect the stucco flex application and "repairs" to stabilize the chimney. at that time the stucco flex was observed to be inconsistently applied, inconsistent application, use of stucco flex to "repair" gaps that were part of the contract for repair. Cracks in the stucco flex were observed throughout and the chase cap was only partially secured. Chimney Cricket was contacted and they replied that it would be repaired in the spring of 2017. in June 2017 my father was called by a technician stating that they would be at the house in 10-15 min. the visit was declined as my father was at work. It was requested that 24-36 hour notice of visit be provided so that he could be on premises to observe the work being done. the technician hung up on him. Chimney Cricket was again contacted via email in Aug 2018. there was no reply. They were contacted in sept 2018 and again there has been no reply. I have since taking ownership of the neighboring property at my own expense, removed the debris that was thrown into both my parents inactive flue and the neighboring flue. It was also necessary to cut a whole in the chase cover in order to vent the ACTIVE FLUE from neighboring property. The previous owner had certified that it was not an active flue, I am VERY surprised that the technician did not visually verify that claim seeing as he could have KILLED THEM AND THEIR NEIGHBORS, my parents.

Ron B.
Oct 2018
3.0
Fireplace Service, Gas Log Service
$245
The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up.

SUSAN C.
Oct 2018
5.0
Chimney Sweeping
Yes, I recommend this pro
$180
Very well. Team from Chimney Cricket arrived right on time. Without being asked they used covers for their shoes and put down pads to protect the floor around our fireplace. Since we were interested, they explained what was happening before they did it and kept us informed on their results. Pricing was very fari We will definitely hire Chimney Cricket again.

Jean C.
Aug 2018
5.0
Dryer Vent Cleaning
Yes, I recommend this pro
$129
Everything went smoothly. They were on time, cleaned the dryer vent, fixed the vent-to-dryer attachment, and cleaned up. Then, they showed me what they did. The dryer functions more efficiently now.

Bob M.
Aug 2018
5.0
Chimney Sweeping, Chimney Repair
Yes, I recommend this pro
$200
Very well. John did a good job of cleaning and made me aware of a bad creosote condition and sent me some information on ways to resolve the issues.

T M.
May 2018
1.0
Chimney Repair
They were #1 on my list, but 1st impression failed. If a company doesn't believe in their work to give a free estimate, red flag.
Response from Chimney Cricket Inc

"Thank you for contacting us to inquire about our services. We were more than happy to provide you with up front pricing for our inspection services. All of our inspectors are F.I.R.E. Certified Chimney Inspectors and CSIA Certified Chimney Sweeps. Chimney Cricket has been in business for over 30 years providing the Philadelphia area with professional inspection services and comprehensive chimney repair & restoration. Chimney Cricket is licensed and insured and we stand by our pricing and services."


Sarah S.
Mar 2018
5.0
Dryer Vent Cleaning
Yes, I recommend this pro
While they were not able to access the vent (because of the way the dryer was built in), they were very nice about it, very professional and didn't charge me a service charge. I will absolutely call them again once I get a carpenter to create proper access to the vent.

Chuck H.
Nov 2017
5.0
Chimney Sweeping, Chimney Repair + 3 more
Yes, I recommend this pro
$3,000
I would HIGHLY recommend Chimney Cricket. I thought the price quote was a bit high on the front end but when I actually saw how extensive the work was it was money well spent. Phil and Brooklyn showed up right on time, were very professional, worked for 8 hours straight with normal breaks and kept the area as clean as possible as they went. Phil told me he has been in this line of work since 1990 and it was obvious he knew his stuff. On the front end Peter and Ginger did a great job with the appointment setting and flexibility that was needed negotiating the contract. I had been using another fireplace company for 10 years who stopped returning calls. Glad I stumbled upon Chimney Cricket on Angie's List. All in all this company has my full endorsement.

NASIR S.
Oct 2017
5.0
Chimney Sweeping
Yes, I recommend this pro
$225
Very good communication. Punctual. Professional. Fair price. Very clean; didn't dirty anything up in the house. No hard sell on any of their other products.

Susan N.
Oct 2017
5.0
Chimney Sweeping, Chimney Cap Service + 1 more
Yes, I recommend this pro
$245
When cleaning my stovepipe and chimney they discovered that I had had a fire in the chimney. They told me that before I used my woodstove, I had to have a liner put in so it would be safe. Also I needed a cap on the outside of the chimney to keep out rain and critters. They were courteous and professional and answered all my questions.

Jodi S.
Oct 2017
5.0
Chimney Sweeping, Fireplace Service
Yes, I recommend this pro
$250
Very informative

Allison K.
Oct 2017
5.0
Chimney Sweeping
Yes, I recommend this pro
$200
They were professional and helpful in explaining the issues that were found.

Emerson E.
Sep 2017
5.0
Chimney Sweeping, Chimney Repair + 1 more
Yes, I recommend this pro
$4,200
Work was timely, well carried out, and property left clean.

Kimberly B.
Sep 2017
5.0
Chimney Sweeping, Chimney Repair + 3 more
Yes, I recommend this pro
$245
Chimney Cricket is awesome and the only team you should use for your chimney and dryer vent issues/repairs. Bob is fabulous and explains in detail the process and repairs. The team who did the work (June 1st) was great too. The office staff (ginger) is great at scheduling and keeping you posted in the event rain delays the outside work. I can't be more happier to have found them to fix my chimney and replace the dryer vent.

Thomas B.
Sep 2017
5.0
Chimney Sweeping, Chimney Repair + 3 more
Yes, I recommend this pro
$22,000
As expected
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Showing 1-25 of 144

Licensing

Bonded

Insured

Licensed*

Trade License Number

PA119392

Trade License Locale

PA

Trade License Authority

Pennsylvania Office of Attorney General - Bureau of Consumer Protection

Trade License Expiration

09/17/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chimney Cricket Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed
Chimney Cricket Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Chimney Cricket Inc offers free project estimates.
No, Chimney Cricket Inc does not offer eco-friendly accreditations.
Yes, Chimney Cricket Inc offers a 10% senior discount.
No, Chimney Cricket Inc does not offer emergency services.
Yes, Chimney Cricket Inc offers warranties.
Chimney Cricket Inc offers the following services: Chimney Sweep & Inspection. Fireplace & Wood Stove Sweep. Chimney Caps & Crowns. Pointing, Stucco Restoration, and Water-proofing. Gas Stove, Gas Log, Wood Stove, Wood Stove Insert, Gas Insert Installation. Chimney Rebuilds. Dryer Vent Sweeping. Chimney Restoration, Chimney Liners, Cast in Place Chimney Liners, Historic Chimney Restoration.
Live Animal Removal

Contact Information

101 State Road, Media, PA 19063

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 4:00 PM
Saturday:10:00 AM - 2:00 PM
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