Get matched with top gas log pros in Springfield, PA

"Joe and his team were very professional and competent from the beginning to the end of the job. Tyler and his crew arrived at the time they promised to start the work. They finished the work ahead of schedule. They cleaned up after themselves each day they were here. I would very highly recommend Chimney Scientists to anyone who needs any type of chimney work done. We are very pleased with the look and the performance of the final product."

"Joe called me right away after I enter my request and then arrived within 2 hours to do the job. He quickly cleaned and got one gas log fireplace working and told me the other needed to be replaced. He suggested the type of replacement I needed and then confirmed it tags right set by email. He was courteous and professional and knowledgeable."

"I received a quick response from George and he scheduled one of the experts for the job. Igor is the expert, arrived on time, and clearly explained every step of the process. The issue was addressed and our gas fireplace is functioning well. I would highly recommend George and Igor. Thanks, George and Igor!"

"Michael was very thorough in his work cleaning and inspecting the gas fireplace which had not been cleaned bed or inspected for a long time .Definitely use again . David B"

"Correct diagnosis was made for a 20+ year old much loved gas fireplace that was unable to light. Parts were found and ordered. A two man team arrived promptly at the appointment time to remove the old pilot system and install the new one. They completely covered the floor in the area of their work so not a drop of debris was left. They worked intensely for an hour. The result is a beautiful clean burning fire place and a very happy homeowner."

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Quick, friendly, and quality service. Kevin did a fantastic job capping an unused gas line."

"Helped talk through options with the stud bay space available, set up new gas valve for my oven."

"I would like to say Anthony and his helper for the professionalism job they did on my chimney When I first called the company, I told them my situation that I needed my chimney swept and inspected I also asked a lot of what if questions they found something wrong. The technician explained everything to me that needed to be done before going any further. After taking the pictures, Anthony showed me that sweeping the chimney was not an option and that my vents were off line and carbon and gas was seeking back into my house. They gave me a start date and time frame, They called and gave me an ETA and was on time. Like I said earlier, they were courteous, polite and friendly. Afterwards, they did a great job of cleaning up and asked me to inspect the area to make sure I was satisfied with the clean up. They also sent pictures of the work and what I needed to do to maintain it. Thank you Anthony and Nu Chimney for a job well done and all you do."

"Replaced pipes that were leaking. He arrived on time and was very professional"