Get matched with top ge appliance repair pros in Montgomery, PA

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"After the circuit breaker panel in our garage failed and caught on fire, I contacted Dave Pringle to assess the damage. He was able to start on the project the following day and kept me updated on the progress he made, explaining various codes and how the components worked in the system when I had questions. I found him to be very knowledgeable and friendly in all our conversations. Dave went above and beyond to ensure our house was once again safe and functioning as it was prior to the fire. For the quality of his work and reasonable prices he charged, I would not hesitate to recommend him for any electrical work you may have. Photos Before: [*** Link removed ***] After: [*** Link removed ***]"

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"I called him in the morning. He answered the phone. We talked. He called me back 15 minutes later and gave me a time to expect him. He said between 1-2. He came around 12:55. He zeroed right in on the problem and fixed it within the half hour. Very nice and helpful."

"ChoiceHome Warranty IT IS THE WORSE...CUSTOMER SERVICE IS EXTREMELY POOR....YOU NEVER ACTUALLY GET A STRAIGHT ANSWER WHEN REPORTING ANY ISSUES...THEY ALWAYS HAVE TO CALL TOU BACK WHEN YOU CALL...THAT'S SO THE CALL CAN'T BE RECORDED. AND THE REASON FOR NOT RECORDING THEIR CALLS IS BECAUSE THEY ARE LIARS!!!! IT TOOK THEM 3 WEEKS TO REPLACE MY HOT WATER HEATER....BECAUSE THEY (MANAGERS) LIED AND TOLD ME THE APPLIANCE WAS ON THE TECHNICIANS TRUCK WHEN IN FACT I CONTACTED THE VENDOR AND I WAS TOLD THEY NEVER EVEN RECEIVED A PURCHASE ORDER THE THE HOT WATER HEATER....IT WAS A COMPLETE NIGHTMARE...ALSO I SPENT DAYS WEEKS AND HOURS ON THE PHONE TO RESOLVE THIS..BECAUSE AS SOON AS THE REPRESENTATIVES HEARD MY FRUSTRATION THE CALL WOULD CONVIENTLY BE DISCONNECTED...I COULD GO ON BUT I THINK 🤔 THAT SHOULD BE ENOUGH. STSY AWAY FROM CHOICE HOME WARRANTY!!!"