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Available Plumbing Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Available Plumbing, Inc is a family-owned, full service plumbing company located in Montgomery County, PA. We offer Residential and Commercial plumbing services within 25 miles of Philadelphia. In addition to regular business hours, we offer emergency service during evenings and weekends. We accept Visa, Mastercard and Discover. Philadelphia Master Plumber's License: #25969.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Water heaters, additions, boiler & furnace replacement, clogged pipes, drain cleaning., kitchen & bath renovations, new construction, old homes, sewer replacement, water service, whole house renovations
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9199 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 1% |
Showing 1-25 of 199 reviews
Pat V.
Dec 2017
He showed up on time and gave us a price that was good. When he encountered the main stack crumbling unexpectedly as he was removing a seriously clogged pipe, the price went up $200, but that seemed totally fair and reasonable . It was a big surprise to all of us and we were grateful he could fix it the same day fast. In the future it would be nice to have a paper receipt with the stuff written down. I was not home when the job was done, and if I had been I would have asked for these things. He did a fine job cleaning up too. My husband was home and he was very pleased indeed. He is pretty picky about contractors and the job went very well. We will use Randy again.
Response from Available Plumbing Inc
"Thank You very much. It was a pleasure to work for you."
Laura L.
Sep 2017
Randy was awesome! High quality work, on time and got the job done quickly! He also stayed and help us finish another project we were struggling with. Highly recommend!!
Response from Available Plumbing Inc
"Thank You very much for your review."
Wendy O.
May 2017
Very well. Randy Aiken came out the day we reported the warter leak at the curb. We agreed on a contract within a week or so. He worked on getting the city permits. He and his crew did the entire job which was huge in two days. We highly recommend Available Plumbing.
Response from Available Plumbing Inc
"Thank You for the review and your referrals."
Deborah K.
May 2017
Great, very professional and helpful
David F.
May 2017
Great. Challenging installation in an unusually designed/constructed older house. No problems.
Remove R.
Feb 2017
They were real nice about it, they came out on short notice and did something that no body else was willing to do for a reasonable price. People wanted to charge me $400.00 to run a short gas line, which I thought was just obscene, but they did it for $175.00. I was very happy. They were really nice, did a job that no one else wanted to do, and they did it at a reasonable price. It took them an hour. It was quick. They worker was nice.
Lisa L.
Sep 2016
Randy arrived on time and did an awesome job. When he left I couldn't tell he had been there! They clean as well as they work. Extremely happy and will continue to use Available Plbg. In the future!!!
Esther N.
Jan 2016
Early on, Available Plumbing was very responsive and reasonably priced. Now have noticed that he is much busier, and price charged is quite high for the time spent. Also there is a very high mark up on parts. Customer is charged a lot more than cost of part. Recently, a necessary part was never ordered. When snaking a drain, dirt was left on countertop. A toilet repair did not work--toilet problem (running) is persistent.
If using this service provider, ask for cost up front and make sure that replacement parts are ordered.
We contacted the provider to communicate our dissatisfaction with the toilet still not fixed despite paying for service visit and high price for parts , and his response was that we should find another plumber.
If using this service provider, ask for cost up front and make sure that replacement parts are ordered.
We contacted the provider to communicate our dissatisfaction with the toilet still not fixed despite paying for service visit and high price for parts , and his response was that we should find another plumber.
Response from Available Plumbing Inc
"We are saddened that after years of working with you, our business relationship has deteriorated this far. Please be reminded that we were quick to respond to your initial request for a phone call in regards to the repair in question and had even scheduled a follow up visit. It was only after your repeatedly insulting emails, questioning our integrity, that we said we were hesitant to continue this business relationship. Randy did in fact give you a verbal quote for the work and parts you requested. Furthermore, we even supplied you with our purchase price direct from the supplier (yes, they were newly dated invoices as we had cancelled the originals), and pointed out that Randy had in fact under quoted you (was charging you less than our cost) because he was honoring the quote he had originally given to you. Your questioning of the parts quoted lacks education about the quality of parts, even made by the same brand, as lesser versions are always available, which we also tried to explain to you. A cheap, plastic model that is the most inexpensive replacement will never be the quality of product that we use. We use plumbers grade products so that we can stand behind our work, which we were ready to do in this instance. After your multiple derogatory emails and this additional tactic of utilizing Angie's List to defame our company, we feel we have made the correct decision."
Robin L.
Oct 2015
unknown
Jonathan D.
Sep 2015
unknown
Karen W.
Jul 2015
They responded promptly to my call, came on time for the appointment and were professional. My only area of dissatisfaction was what they charged me. They were in and out of my house in less than 25 minutes and performed very basic services, and yet charged $250.00 I was shocked when I got the bill. However, I own that I should have asked what they charged before making the appointment.
Steven B.
Jun 2015
unknown
Response from Available Plumbing Inc
"We offer 24 hour emergency response. We returned your call with in 24 hours. There is nothing basic about snaking a main drain line. All snaking jobs are different. As far as your complaint about our pricing, you should be aware that we have thousands of dollars in equipment, insurance fees,workman's comp fees, licensing fees etc. We offer a professional service at a reasonable rate."
Alan T.
Jun 2015
did a good job. The first sink required him to cut out the old pipe and install new ones. So took a little longer but now works fine with no leaks. Very responsive and made recommendations on how I can save money on future items and repairs.
Michael K.
Jun 2015
.
LISA S.
May 2015
unknown
MARTHA B.
May 2015
Excellent
Gary B.
Apr 2015
Prompt response, very professional, friendly, and knowledgeable, respected our home...
Kate R.
Apr 2015
Great--it was an emergency situation and Randy was very helpful and knowledgeable.
Heidi S.
Mar 2015
unknown
Response from Available Plumbing Inc
"Thank you for letting us be of service to you. The initial leak we replaced a rotted water supply line located inside your kitchen cabinet. The second leak we replaced a rotted water line located in the basement. We did not charge you extra for the second trip. We charged you a discounted rate for our time/material for the second leak. We do our best to offer a quality product at a reasonable rate. We look forward to working with you in the future."
SUSAN M.
Mar 2015
Randy did a great job, as always. I would use no other plumber. He is the BEST. I have been using him for several years now, and when my husband and I move, I will call on him when we have plumbing issues in our new house.
David F.
Feb 2015
unknown
Alexander U.
Feb 2015
unknown
Rachelle L.
Feb 2015
We had a radiator steam pipe with a leak. Randy was responsive, professional, very good at communication status of the work and preformed a quality repair. We were very happy Randy and would absolutely call him for future jobs.
David M.
Jan 2015
Randy responded to my call promptly and I got on the schedule in a timely manner. The workmanship looks professional and we're very happy that we called Available Plumbing. We will surely use this plumber in the future.
Howard L.
Jan 2015
They were fairly prompt in getting things done. I don't recall having any problems with what they had done. It's pretty difficult for me to call them out but I would use them again. Their work turned out okay. They were fine.
Licensing
State Contractor License Requirements
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FAQ
Available Plumbing Inc is currently rated 4.9 overall out of 5.
Available Plumbing Inc accepts the following forms of payment: CreditCard
No, Available Plumbing Inc does not offer free project estimates.
No, Available Plumbing Inc does not offer eco-friendly accreditations.
No, Available Plumbing Inc does not offer a senior discount.
Yes, Available Plumbing Inc offers emergency services.
No, Available Plumbing Inc does not offer warranties.