Get matched with top water heater pros in Fort Washington, PA

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"Pete Russo Plumbing is one of the best, if not THE BEST, plumbing companies in the area. I recently had the need for a plumber, and on the recommendation of a couple of neighbors, called Russo. I could not have been happier that I did! Todd, the gentleman who answered my call and scheduled my service, is a true professional. He answered my questions, quoted a price, etc. in a truly professional manner. Alec, the plumber who performed the work at my home, is an amazing plumber. Not only is he a skilled technician, he is intelligent and resourceful when seeking solutions to any problems which might arise along the way. If you are in need of a plumber, and don't know who to call, contact Russo. You will be glad you did."

"Aaron did not disappoint. They had to come back as the water heater wasn't the one we needed. No issues, was prompt and professional."

"Very well. I was advised of one possible problem before installation. When Jeff arrived he saw another problem and we both agreed that it should be handled now. He explained things so I could understand. I was never made to feel like I was a nuisance after numerous calls and texts prior to his visit! I highly recommend this business."

"We were made to sign a Waiver of Right to Cancel and an Emergency Work Authorization although I had made it clear on the phone that it was not an emergency, we were just replacing functioning older elements with new ones. He then gave us a price that, even though it was said to be a service partner rate (they had previously done HVAC work for us), seemed extremely high, but we didn't have anything to compare it to (a mistake), so we said okay and he began work. He appeared to be having trouble removing the old sink, but did not inform us that he was damaging our counter top in the process. Not until he was all done and waiting for someone to bring him the right color caulk did he show us the many cracks in our counter top. He seemed surprised that we were unhappy about the damage. He went out to his truck and called in, then returned to say that his manager offered to install a toilet we had wanted to have replaced later at no charge. That didn't seem like much consolation when we are going to have to get all new counter tops installed in our kitchen, plus the sink and garbage disposal taken out and reinstalled. Later we had another plumber install our toilet, which cost less than a third of the service partner rate originally quoted to us by the Horizon technician, with no damage. We did not want Horizon to do any more plumbing for us. In addition to the ruined counter top, when the caulk cured it pulled away from the gap, leaving holes around the back and sides. We were also surprised that he took everything with him without asking us. I told him that the old garbage disposal still worked, we were just replacing it so we wouldn't have to do it later, and would have tried to see if someone else could use it. The same with the unused pieces from the new faucet. We chose not to install the soap dispenser, and he left us the just the pump piece while taking away the straw, the bottle, and the rest of the assembly pieces, as well as the deck plate and gasket that we didn't use. Maybe technicians are told to scavenge spare parts for future jobs, but we had purchased everything ourselves so it does seem like we should have been asked, at least. I was not watching him when he packed up because I was still in shock about the counter damage and the prospect of now having to replace counter tops when we hadn't planned on it. I submitted a review to Horizon's website, but it never appeared there and I received no response."

"We could not be happier with choosing Unique Indoor Comfort for our new HVAC system. We found this company by being referred by a client of my husbands. The original duct work in our house was extremely undersized, over working our unit and not creating good airflow to reach the third floor of our town home. Reni came out to our home, and took the time to explain to me options with Unique to really make our new HVAC unit/system efficient and comfortable temperatures in our house. I really appreciated his kindness and patience with me with all my questions. Unique was able to get us scheduled within a week or finalizing the contract, just in time in end of April when the first heat wave hit. It has been almost two months now since Henry and Matt installed our new HVAC system (they both were friendly and did an excellent job) and we are truly enjoying it. With a new baby in the house, it is a relief to have this new unit and ability to cool down our house quickly and efficiently. I know it is a lot interviewing and getting quotes from different HVAC companies - it is a big investment. This company truly stood out for us and were able to work with our budget and our needs for our home. They were the only company who proposed how we could add an additional vent to allow more airflow, and to redo the duct work to the proper sizing for our house and up to code. We are very grateful and HIGHLY recommend Unique. Thank you Reni, Matt and Henry again!"

"Dave was great! Fast and reliable service!"

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"It was ok. Rough inspection was passed."