George H. Hutchinson, Sr., and sons William A. Hutchinson, Sr. and George H. Hutchinson, Jr. founded the Hutchinson family business in 1948. George and his sons started Hutchinson Engineering with their accumulated wealth – $35 in a cigar box – in rural Haddonfield, New Jersey. Serving all of South Jersey, Philadelphia, & Hunterdon, Middlesex, Monmouth, Ocean, Somerset, & portions of Warren & Westchester Counties.
Heating & A/C installation & repair. Water heater installation & repair. Plumbing.
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Number of Stars | Image of Distribution | Number of Ratings |
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66% | ||
11% | ||
9% | ||
4% | ||
10% |
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"Thank you [Member Name Removed] for rating your service with an A."
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"Hi [Member Name Removed]. Thank you for giving us an A rating. We truly appreciate your 20 years of customer loyalty."
"Thank you [Member Name Removed] for taking the time to rate us an Overall A for your service. Have a great day!"
"Thanks for the A rating, [Member Name Removed]! Thank you for helping us to be even more Expertly better here at Hutchinson Plumbing Heating Cooling."
"Thanks for leaving a great review, [Member Name Removed]! The team here at Hutchinson is pleased to hear positive feedback from our customers and we're proud to be one of the friendliest cooling, heating and plumbing contractors."
"First, thank you for "Trusting Hutch" with your service needs. We were glad to immediately respond to your family's urgent plumbing failure needs. Hutchinson prides itself on providing the highest level of quality service with the most highly skilled and well-trained technicians for all of our client's needs. As you noted, it would be extremely unfair for someone to charge $400 to just replace a $xx part; but you did not simply contact Hutchinson to replace parts. You contacted Hutchinson to provide a service that not only included having the needed part(s) to get your unit up and running but to first accurately diagnose the inoperative unit, in a professional, timely and expert manner. Please understand, those tasks along with each step involved in delivering the Hutchinson Promises comes with a lot of behind-the-scenes work that is calculated into our pricing. To illustrate such costs, please reference this list: - Equipment and materials - Inventories - Warehouse - Vehicles - Finance charges on the inventory - Field Salaries - Technicians - Material handling/logistics - Delivery - Debris removal - Environmental product(s) handling and disposal - Various subcontractors - Warranty allowance - Labor Burden - Worker's compensation - Payroll Tax (Social security, unemployment, Medicare, State taxes, etc.) - Health insurance benefits - Short/Long term disability - 401k contribution - Uniforms - Holiday and vacation - Ongoing training - Tools - Trucks - Gas - Vehicle Insurance - Administrative Office salaries - Customer Service Representatives - Dispatchers - Supervisors - Project Managers - Job Coordinators - Administrative Assistance - General & Administrative staff - Controller - Bookkeeper - Payroll - Accounts Payable - Accounts Receivable - Receptionist - Office Labor Burden - Worker's compensation - Payroll Tax (Social security, unemployment, Medicare, State taxes, etc.) - Health insurance benefits - Short/Long term disability - 401k contribution - Holiday and vacation - Business insurances - State licensing - Telephone charges - Telephone system - Website maintenance - Internet charges - Software costs - Legal services - After-hours answering service - Membership in professional and trade organizations - Reports to government regulators - Bonus/Spiffs - Advertising - Building Rent - Sales Staff Vehicle Expense - Office Expense - T & E - Human Resources - Debt Service - Property Insurance - Bad Debt - Sales commission - ES Team-Current - Tin Shop - Then Income Taxes In order to be the kind of company you would want to call; that's prepared and in position to help respond in your time of need as well as to guarantee our work into the future, it costs, literally, millions of dollars. The pricing you received was not simply for replacing a part, it included all of the services provided above; even if you weren't aware of them actively occurring. We at Hutchinson HVAC pride ourselves in delivering the highest quality services possible to our customers and we hope that you will continue to "Trust Hutch" in the future."
"We are sorry to hear you are not happy with the service you received. We make customer service a priority and always aim to operate with the best workmanship. Please give us a call at 856-429-6677 so we can help to rectify the issue."
"We're sorry to hear that you were told you were out of the service area, however, that is not the case. Please contact our office at your earliest convenience at 856-429-5807, and ask to speak to our Customer Service Manager so that we can help rectify the situation. Thank you."
"We're sorry to hear about your bad experience. We're normally known for our exceptional attention to detail and we regret that we missed the mark to have earned a "F" rating. Please feel to contact our Plumbing Manager, Dominic Carr at 856-429-5807 so that we can discuss a resolution to the problem."
"Thank you for sharing such a positive review! We're glad to hear that Brian and his team did a wonderful job! The team here at Hutchinson is pleased to receive such great feedback from our customers and we're proud to be one of the friendliest cooling, heating and plumbing contractors."
"Thanks for leaving a great review! The team here at Hutchinson is pleased to hear positive feedback from our customers and we're proud to be one of the friendliest cooling, heating and plumbing contractors."
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