Best carpet stretching pros near Willowick, OH

"I hired Rolando and his team to stretch and clean the carpet in my family room. Good communications, reasonable cost, timely and professional. I will certainly call him for any future needs and I highly recommend him! It is great to find and recommend the services of contractors who deliver reliable services. Thanks!"

"I would recommend Prestige Carpet and Flooring 10/10 times. Elias was really great. Iâ ve got a lot of pets and a roommate so things can be kind of hectic. Elias was very flexible and checked with me every step of the way to make sure things were done the way I wanted. He took the time to make sure things were done right. I got vinyl plank flooring installed in 2 bedrooms, the hallway and the living room. Which were all previously carpeted. Elias let me save the cost of prep by tearing out my carpet on my own. Which Iâ m pretty handy, but vinyl plank flooring isnâ t something I wanted to personally mess with. He even brought the corner round early so that I could match it to paint the trim. He carpet the stairs as well which is the now the only carpet in the house now. His quote beat other quotes I had gotten previously and his work speaks for itself. I went with the Mannington Adura Max collection as far as the vinyl planks go. He was happy to go over all my options during the quoting process as well. I may have him do the kitchen as well in the near future."

"They were very professional and got the job done in a short period of time. They went well beyond what was necessary to get my carpet stretched tax and clean. I would recommend them for anybody that needs a carpet taken care of."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Rob's experience was evident from the very beginning. He did a great job stretching the carpet and was very thorough. I would highly recommend this business. In fact I'm having them do some more work at the house soon. His price is more than fair and the quality outstanding. I can't say enough good things about this business."

"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"VERY GOOD. THIS WAS A SMALL JOB. WE DID NOT KNOW IF ANYONE WOULD TAKE IT. HE CAME WHEN HE SAID THAT HE WOULD. THE CARPET LOOKS GREAT. WE HAD THIS CARPET RE INSTALLED ONCE BEFORE DUE TO A FLOOD. IT WAS DONE BY THE COMPANY RECOMMENDED BY THE INSURANCE COMPANY. MARK DID A MUCH BETTER JOB THEN THE PREVIOUS COMPANY HAD."

"My husband & I went to the showroom to pick out carpeting & padding for our guest bedroom. We made a selection that was in stock. Next day they were out to measure the room. Four days later, it was installed. They called beforehand to let us know that they were on their way. (This was right at the beginning of the projected time frame.) They were courteous and friendly - even remembered our dog's name from the measurement appointment. In no time at all the carpet was installed and vacuumed."

Remediation of interior damage due to water, sewage, fire/smoke/soot, mold, animal waste, vandalism and suicide. Anything from basement flooding from cleaning lights in your house that are unreachable. Professional estimates are done, in most cases for free. Will work with your home insurance company. Works with contractors as well.