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About us
Let us take a minute of your time to introduce ourselves. Dolly's Maid Service was established in April of 2011 in Northfield, OH, and in 2020 we changed our name to TruCleans. We are locally owned and operated and we are the leading house cleaning company in the region whose professional staff has earned us top ratings from Angi. Our mission is to make your home a cleaner, safer, and healthier place one cleaning visit at a time. We know that you are busy with your everyday life that’s why we believe that a clean home equals a happy customer! Whether you are a busy professional or a stay-at-home Mom, we got you covered! We will make beds (change bedding if left out), vacuum/sweep, mop floors, clean and sanitize the kitchen and bathrooms, dust and so much more to make your home sparkle. Fully Licensed, Insured, and Bonded. No subcontractors. Please check out our website at https://www.trucleans.com. Feel free to give us a call or text at 440-394-9910! Hope to hear from you soon!
Business highlights
14 years of experience
Services we offer
House Cleaning Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.992 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 92 reviews
Dustin R.
Jul 2024
The TruCleans team did a wonderful job. They are extremely professional and everything is very clean and well-organized after they visit. They are consistently outstanding in their service. With four kids, we need the help! Thank you TruCleans!
Response from TruCleans
"Thank you [Member Name Removed], we love working for you're family!"
Mickey B.
Dec 2020
Very well. Polite, on time, efficient
Response from TruCleans
"Thank you so much for your review. It really means so much to us."
Nilla V.
Jul 2020
great job- but pricey for the amount of time they spend
JESSICA B.
Mar 2020
very well. cleaners were efficient, friendly, professional. worked every minute they were here.
JESSICA B.
Feb 2020
The ladies were friendly and professional. A job well done.
Margaret M.
Nov 2019
Excellent cleaning
Suzanne B.
Oct 2019
Always reliable, rarely miss anything I notice, pleasant employees
Suzanne B.
Aug 2019
I have been a customer for many years, and I am completely satisfied. The teams are courteous, they do the extra things I ask them to do, and they do an excellent job. They are completely professional about their work. Due to the nature of their business, they are sometimes up to an hour early or an hour late. They will wait if they come early and I am not ready, but they usually work around me with no problem. I used to have one woman come in for several hours to clean, and she always came at exactly the same time. But I actually prefer having a team come for only an hour or so, and not having them come exactly on time every time.
Margaret M.
Jun 2019
Great attention to detail. We have an 8 month old crawling around so I want special attention paid to floors.
Joann S.
Jun 2019
I've been a customer for several years. The staff is professional and truly cares about their end product. The staff is long term and you get to know them and they get to know you and the needs of your home. I would never think of hiring another company.
Response from TruCleans
"Thank you so much for your review. These reviews make the crew so happy! Thank you for your continued business! Dolly's team"
Michelle L.
Apr 2019
Excellent. I had some remodeling done. There was construction dust everywhere. Dolly's crew moved furniture and had my house looking like a show case. Their attention to detail is second to none.
Response from TruCleans
"Thanks so much for your review, it means so much to us! See you soon :)"
Roy S.
Mar 2019
They were very professional & courteous. They arrived on time & stayed the estimated time given. They brought their own cleaning products but were happy to use some of mine for special areas.
Response from TruCleans
"Thank you so much for the review, we appreciate it. Please call us if you need anything! Dolly's team"
Michael B.
Feb 2019
Great company, owner and service. Very responsive and accommodating. Will hire again and again.
Darcy L.
Feb 2019
The service was fantastic - they were able to come to my house the next day, arrived on time, and worked like a well oiled machine! I have never seen my house so perfectly and meticulously clean. The tops of doorframes, the corners of floors-they even vacuumed my cat’s climbing tree. I have gone through many cleaning services, and this is the one I can confidently recommend.
Response from TruCleans
"Thank you so much [Member Name Removed], it was our pleasure! Please call us anytime you need help. Dolly's crew"
Dinah V.
Dec 2018
They are consistently excellent. I know I will get their best effort every time
Response from TruCleans
"Thank you for the kind review [Member Name Removed]! Dolly's crew"
Margaret M.
Nov 2018
I have been pleased with this service for 2 years now. The ladies are polite, attentive to detail and work efficiently . They have been very accommodating whenever I make a request for additional/different cleaning.
Suzanne B.
Oct 2018
Dolly’s Maid Service has worked for me for several years. I have a small house, but a lot of stuff. They cope well with the quirks of my household.
Margaret M.
Oct 2018
I have been pleased with their service for over a year now. Ladies are pleasant, efficient and pay attention to details. And, any oversights on their part will be correct ted the next visit.
RANDY A.
Sep 2018
wonderfull
Edie A.
Aug 2018
Great especially compared to other cleaning services
Vesna C.
Jul 2018
This is the best cleaning service I’ve ever had! They pay great attention to detail, clean efficiently and thoroughly, and have a wonderful attitude overall. I genuinely look forward to having the ladies at my home!
RANDY A.
Jul 2018
I have already responded to this survey.
Response from TruCleans
"Thanks so much for the review. We appreciate it. See you soon. Dolly's Crew"
Suzanne B.
Jun 2018
Dolly's provides reliable, consistent, and thorough cleaning. I have a list of 3 things that I want/do not want, which they always follow. Otherwise, they need no instruction. They have been working for me for several years.
Response from TruCleans
"Thank you, we love working for you! Dolly's Crew"
RANDY A.
Jun 2018
They did an excellent job of cleaning
Margaret M.
Mar 2018
Three cleaning ladies spend 1 hour cleaning , doing a thorough job every time.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
TruCleans is currently rated 4.9 overall out of 5.
TruCleans accepts the following forms of payment: CreditCard
Yes, TruCleans offers free project estimates.
No, TruCleans does not offer eco-friendly accreditations.
No, TruCleans does not offer a senior discount.
No, TruCleans does not offer emergency services.
No, TruCleans does not offer warranties.