Best carpet stretching pros near Wickliffe, OH

"Rolando’s did an amazing job. Extremely happy with the work that they did stretching and repairing our carpeting. They also did an a fantastic job cleaning the carpet. On time on schedule will be calling Rolando’s for all my flooring needs.."

"They were very professional and got the job done in a short period of time. They went well beyond what was necessary to get my carpet stretched tax and clean. I would recommend them for anybody that needs a carpet taken care of."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Very quick to get back to me. Was able to come out same day and the price was good. Customer service was excellent and would recommend them for carpet services."

"The service man that stretched the carpet was very thorough and conscientious as well as personable. He always returned my calls promptly and made sure to notify me if there was any change in his schedule. He did exceptional work. I would definitely hire him again!"

"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"VERY GOOD. THIS WAS A SMALL JOB. WE DID NOT KNOW IF ANYONE WOULD TAKE IT. HE CAME WHEN HE SAID THAT HE WOULD. THE CARPET LOOKS GREAT. WE HAD THIS CARPET RE INSTALLED ONCE BEFORE DUE TO A FLOOD. IT WAS DONE BY THE COMPANY RECOMMENDED BY THE INSURANCE COMPANY. MARK DID A MUCH BETTER JOB THEN THE PREVIOUS COMPANY HAD."

"Carrie assisted in carpet selection; educated me about carpet differences and comparisons. Mike and associates installed the carpet beautifully. Carrie followed up the next day. A very positive experience. I highly recommend Burton carpet Shoppe."

We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 10 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!