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Superior Carpet and Tile Care
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,
About us
**PLEASE READ** Calling or text messaging 440-867-6677 is essential to receiving quick and prompt service!! Communicating through Angie's List has not been reliable in the past so be sure to call or text the number above for any inquiries. WE SPECIALIZE IN CLEANING AND RESTORATION. WE DO NOT RE-GROUT TILE OR PROVIDE REPAIRS. THANK YOU!!! We strive to be acknowledged as the top choice of cleaners in Cleveland. We accomplish this through a relentless commitment to quality, integrity and complete customer satisfaction. With today’s on-the-go lifestyle, your time is more valuable than ever. Since 1999, Superior Carpet & Tile Care has been a locally owned, one-stop cleaning company for all of your carpet, grout, tile, upholstery, rug, wood, drape and mattress needs. We offer a wide variety of professional cleaning services, with the industrial grade technology to get the results you want! We are confident that our friendly, expertly trained staff will exceed your expectations. We work hard to ensure you’re 100% satisfied with your service, and treat your home or business with the respect and care it deserves. Your satisfaction is our number one priority!
Business highlights
26 years of experience
Services we offer
We provide professional cleaning and restoration of most residential and commercial carpet, and other flooring. We also provide encapsulation cleaning, and the rental of dehumidifiers and air movers., carpet sanitizing and disinfecting, grout and tile, upholstery, water removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 112 reviews
Karla C.
Sep 2020
The crew was really friendly and polite, but we had the feeling they completed the service too fast, a little over 2 hours for about 2000 sf. They were not able to remove the stains in the living room, and only when my husband insisted they tried several other cleaning products that didn't work out. The stain was made the day before, when the previous owners were moving out. Then were ready to leave when I asked about the stain in one of the rooms. He said he couldn't get it out. My husband went to Walmart a week later and bought some cleaner and with almost no effort removed the stain from the bedroom and lightened the stain in the living room. It was really disappointing and frustrating to find that stains were left that were easily removed with a common cleaner. Also, when my vacuum arrived and I was able to go clean the carpets again, I found many dead bugs along the baseboards. I get their machines are big, but couldn’t they use a hand piece to vacuum these areas? I sent them a message to let them know about the service it was provided and they kindly offered to come back to clean the areas where stains were left behind. Truth is, if a proper cleaning wasn’t done in my empty house, I really don’t see what they could do now that all our furniture is in place. Never again.
Jason L.
Jan 2020
Tile came out like new. We just bought the house and new the tile had not been really cleaned in years. Results where fantastic. But, they can't get the corners or the edges that great. Carpet all came out like new, amazing job!
Gina S.
Jan 2019
Jed and his team did a great job. The rugs look much cleaner, and the couch and love seat do as well. Jed was easy to communicate with via text and phone and gave me a quote very quickly. I was also pleased that they were able to come out on a Sunday so we didn't have to adjust our work schedules.
Zhong W.
Jul 2018
Jed is great. Called on Monday to schedule a cleaning job on Wednesday. Already a short notice but Jed was able to schedule it. Showed up on time. Very professional. Since they finished earlier than expected Jed lowered the price than originally quoted. Highly recommended.
Robert H.
Jul 2018
Jed kept in contact with me and was very detailed in his communication. The hydraulic oil stain was successfully removed from out cream carpet. They then cleaned and protected 2 rooms, a large set of stairs and hallway. They were in and out very quickly.
Response from Superior Carpet and Tile Care
"Thanks very much for the feedback. We appreciate the opportunity to serve you and look forward to working with you for many years to come. Please tell the friends and family about us! Sincerely, Jed Schreibman. President."
Christopher B.
Jun 2018
Jed and his team did an excellent job of steam cleaning roughly 800 square feet of carpeted area in our home. They were prompt, professional, and exceptionally courteous. With a dog and a toddler in the house, there were plenty of spots that needed attention, all of which are now gone. Although we are planning to sell our home, Jed gave us a bottle of spot cleaner for any unforeseen messes in the time between cleaning and the house being sold. I would absolutely recommend Superior Carpet and Tile Care to anyone looking for a competitively priced and professional service. I look forward to working with Jed and his team again in the future.
Response from Superior Carpet and Tile Care
"We appreciate the opportunity to serve you [Member Name Removed]. Glad it all worked out. Good luck with the sale /move. Call anytime. Sincerely, Jed Schreibman. President."
Max J.
Jan 2018
We have a 6 year old and 2 dogs living in our house. Having a reliable carpet cleaner who can perform semi-miracles is a necessity. Superior Carpet Car IS that carpet cleaner. I have been a client of Superior for quite some time, and their visits have become more frequent since the arrival of our son. Each time, the technician contacts me 15 minutes before they arrive for scheduled service. I have never had an issue with appointment timing. They are ALWAYS on time, and this is critical since sometimes Im working on tight windows between my own work and my kid's school schedule. Its easiest to get the work done during school times, and there have even been times where I have been able to meet the tech at y house while on my lunch break just to get a touch up in one or two rooms if there is a disaster (kids dont always keep everything they eat down and you cant get rid of that odor on your own) Not only is Superior always on time, but the carpets are always dry within a couple hours. I find this to be important ans well, given how much time my son spends playing on the floor. I find that if I schedule an appointment for the morning, things are bone dry by the time he comes home from school, and I dont have to worry about him rolling around on soggy carpets. Furthermore, the chemicals that Superior uses are pet and child friendly, so I dont have to worry about the dogs getting sick if they eat something off of the floor or my Son getting sick if he imposes the "5 second rule" on a dropped Oreo. Last, every time Superior is done cleaning my carpets, the floor look incredible, my house smells better and the carpet feels almost new again. It truly is nice to walk around the house and feel the fluffy carpet underneath your feet, knowing that they arent trodden down with a winters worth of salt and grime from dirty boots, or a springs worth of muddy dog paws. And, if Im slick about it, I can surprise my wife, so when she comes home and is greeted by freshly scrubbed carpets, Im a hero, and all I had to do was make a phone call. Superior is without a doubt the best service company Ive ever dealt with (carpet cleaner, maid service, locksmith, etc). They are ALWAYS on time, do excellent work, are polite and never charge more than what I have been quoted.
Response from Superior Carpet and Tile Care
"Wow! What an amazing report. I'll definitely pass along the news to the crew. Thanks for being a loyal customer. Sincerely, Jed Schreibman. President."
STEPHEN W.
Jan 2018
Professional from start to finish. Owner was great to work with and technicians did a nice job at a fair price.
Response from Superior Carpet and Tile Care
"Thanks so much for the great review. I'll make sure to pass it along to the crew. Call anytime. Sincerely, Jed Schreibman. President."
James A.
Nov 2017
Great. On time, early actually, and employee was very polite and professional. Great job. Will hire them again and recommend to others.
Response from Superior Carpet and Tile Care
"I'm glad you text me right after he left to tell me this great news. It shows Edwin really cares and I appreciate the great work he's doing for you and everyone else. Thanks for the opportunity. Happy holidays. Sincerely, Jed Schreibman. President."
Janet F.
Oct 2017
Edwin, Dante, and Ted did a great job cleaning the carpets. I appreciated their professionalism and the quality of the work!
Response from Superior Carpet and Tile Care
"We appreciate the "A" report. Glad we could hook up last Saturday to accommodate you. Thanks for giving us a try. Sincerely, Jed Schreibman. President."
JULIE P.
Oct 2017
things went quite well. They showed up on time and were both professional and pleasant. The tile looks great. Carpets stayed damp longer than expected but it was a humid day so that may have been part of it. They followed up with a call to see if we were happy with how things turned out and offered to come back out if the carpets did not dry.
Response from Superior Carpet and Tile Care
"We really appreciate the opportunity to serve you and will definitely take all measures to make sure the carpet dries faster next time. There's no real good excuse when we have that powerful of a truckmount with a huge vacuum. Anyway, thanks again and let me know when you want the basement done. I'll make the price extra special for you on that one. Sincerely, Jed Schreibman. President."
WALT B.
Sep 2017
Very well. Great job.
Response from Superior Carpet and Tile Care
"Thanks for nice review. Appreciate the opportunity to serve you. Sincerely, Jed Schreibman. President."
Philip W.
Aug 2017
Arrived on time. Did a great job. Used competitors in the past. Very pleased with them. Will probably still use competitor for area rugs. But for the wall to wall carpet. They are my new go to guys.
Response from Superior Carpet and Tile Care
"Hey thanks a lot [Member Name Removed] for the great review. Make sure to send friends and family our way. We appreciate your business! Sincerely, Jed Schreibman. President."
Gregory S.
Aug 2017
It was great. On time, quick and thorough.
Response from Superior Carpet and Tile Care
"Thanks for a the review. We appreciate your communication and flexibility of letting us get to you an hour early. Good luck with the sale! Sincerely, Jed Schreibman. President."
Denise F.
Aug 2017
The outcome is that the floor looks great and much better than anticipated and actually has a nice finish and it is a lot easier to clean. The team squeezed us into their schedule and were prompt and courteous. I would recommend that you not wait as long as I did to protect your floor as it will hold up better in the long run. Worth the price.
Response from Superior Carpet and Tile Care
"Well we really do appreciate the amazing review. The glossy protective coating looks great. I'm happy to hear that we met your expectations. We are in the business of making things BETTER, and were happy we were able to accomplish that for you. Thanks for the opportunity. Sincerely, Jed Schreibman. President."
Rebecca T.
Jun 2017
First time using Superior Carpet and Tile. Jed and his his team were fantastic. I had tenants moving in and they were able to get me appointment fast. They were on time, and did an excellent job. The carpeting looked very fresh and I was very pleased. In addition, they also did a light cleaning of some grout in my kitchen (no charge). Warren, Dante and Jed, the owner all were great people to deal with. I will definitely use them in the future and I highly recommend Superior Carpet. They are in the Wickliffe area and I moved to Willoughby so I will be calling them in the future to clean my carpeting in my new condo. In addition, Jed gave me a bottle of carpet stain remover for free because I told him I have a cat that seems to throw up on my carpeting--it is amazing and really takes the stains out!
Response from Superior Carpet and Tile Care
"Glad we could help out! Give us a call anytime. Thanks again. Jed Schreibman, President."
Cynthia K.
Jun 2017
Don't hesitate to hire Superior. Their name says it all!
Robert G.
Jun 2017
Arrived on time, assessed the size of the work area and prepped his self-contained van. He pre-treated the high traffic areas and then brought in his carpet machine. Was done within an hour. Carpet seems cleaner and the fibers are definitely softer.
Sandra C.
May 2017
Extremely well. They were punctual, pleasant and very professional. Warren and Dante were not satisfied with trouble spots until they got the best results they could even using different solutions to remove dirt. Would recommend this company to all.
Response from Superior Carpet and Tile Care
"We really appreciate the great report. Thanks for the opportunity to serve you. I'm happy to hear the guys did all they could with the grout. I'm jealous of that amazing [Member Information Removed] view! :) Call anytime. Sincerely, Jed Schreibman. President."
James L.
May 2017
Warren and the crew were prompt and professional. They worked quickly and efficiently and finished the whole house in just under two hours. I appreciated all of this because we only had a small window for them to complete the job. The owner, Jed, assured me they would be finished within that time frame. We spent some time the night before picking up and vacuuming so the cleaners could be in and out without too much extraneous labor. It really made it easy the day of the cleaning. Jed even stopped by to see how the job was coming along. That kind of attention to detail and customer service is hard to find these days. I wouldn't hesitate using them again.
Response from Superior Carpet and Tile Care
"Thanks a lot for the amazing report [Member Name Removed]. We appreciate the opportunity to serve you. Call us anytime. Sincerely, Jed Schreibman. President."
Kyri M.
Jan 2017
Great!! Very professional and the carpet looks amazing!
Response from Superior Carpet and Tile Care
"Well thank you so much for the straight A's! Look forward to servicing you in the future. Sincerely, Jed Schreibman. President."
John D.
Jan 2017
They were great. They were punctual and professional.
Response from Superior Carpet and Tile Care
"Thank you for the opportunity to serve you. Hopefully we'll be hearing from you again. Sincerely, Jed Schreibman. President."
Susan M.
Dec 2016
very well.....Superior Carpet Cleaning responded to my call immediately and were able to perform the services I required on very short notice and at a reasonable price. 11 They did an excellent job and I really appreciated their quick response when I needed it just before the Thanksgiving holiday.....
Response from Superior Carpet and Tile Care
"You're quite welcome! We try to accommodate peoples scheduling needs to the best of our ability. Thanks for trying us out. See you in 2017! Sincerely, Jed Schreibman. President."
Kent H.
Nov 2016
Went just fine which is what we like.
Response from Superior Carpet and Tile Care
"Thanks for the nice report. It's truly is much appreciated. Look forward to hearing from you again.... Sincerely, Jed Schreibman. President."
Joanne C.
Sep 2016
It went flawlessly.
Response from Superior Carpet and Tile Care
"We'll take it! Thanks for the great, direct review. Appreciate you giving us an opportunity to serve you. Sincerely, Jed Schreibman. President."
Licensing
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FAQ
Superior Carpet and Tile Care is currently rated 4.9 overall out of 5.
Superior Carpet and Tile Care accepts the following forms of payment: CreditCard
Yes, Superior Carpet and Tile Care offers free project estimates.
No, Superior Carpet and Tile Care does not offer eco-friendly accreditations.
No, Superior Carpet and Tile Care does not offer a senior discount.
No, Superior Carpet and Tile Care does not offer emergency services.
No, Superior Carpet and Tile Care does not offer warranties.