Get matched with top insulation pros in Polk, OH

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"We wanted to replace couple windows at the house. We found universal windows direct, Almost a week ago they were supposed to install the new windows, but they brought the wrong size windows (way smaller than what we have now), long story short they want to install these smaller windows inside the old windows, some how retrofit the old windows and get these in. We were never told or explain this. We were expecting window replacement. Now we can not get a hold of them to see when or if they are bringing the right size windows. Oh yeah do not do fall for the loan deal with them, they charge you with the loan on day one, 8 weeks before they're supposed to deliver the windows. Now we have a loan and no windows. They took the money and the windows and ghosted us, been calling every day to talk to them for a solution and every time they are not available."

"Jacob is the best in the business. It’s very comforting to know I have a reliable contact for whenever I’m having any basement/water issues or any questions. He also has a lot of references for other projects. 10/10 recommend. Thanks again Jacob!"

"Steve was responsive, professional and performed excellent work. He was hired to install an over the range microwave and despite an active, busy schedule with other jobs, found time to pop over to install it, which he did quickly because he was knowledgeable about the job. He cleaned up after himself and made sure everything was to my liking before leaving. He is talented and capable of almost any work you might need done . We will definitely use him again should the need arise!"

"He and his 2 helpers were very prompt and cleaned up everything, but the quality of work was poor. Boards left too long or cut too short. Lattice work was terrible. We will need to redo. They were very rough on our other deck wood, leaving gouges. They used a nail gun that left splinters instead of deck screws. Daryl said he would return to look at it but we haven't seen him. All we want from him at this time is one board removed that he cut short, and a new 16' board, and we will put it down with deck screws and cut it to the correct length. We will eventually fix the shoddy lattice work ourselves. Too bad he didn't come back to at least do that much for us. Lost all faith in him."

"Very smooth."

"It went great, we had a few unknown aspects going in with the condition of the frame. They rebuilt the bad section with a reasonable up charge. The rest of the project went as planned and turned out nice."

"Everything was Great!"