Get matched with top roof ice and snow removal pros in Ludlow Falls, OH

"One workman was sent over to fix leak. Work took one hour, for which we were charged $1600. We thought we had an emergency situation. THE COMPANY TOOK ADVANTAGE OF THE SITUATION. Even if the work was done properly, The fee for one hour of work is outrageous"

"We needed to connect our patio to our deck stairs and lower concrete patio. We also had a steep slope we needed a stair-type solution to. Jake came out and went over the details with us. We decided to replace the current square concrete block patio under the pergola with a round paver patio that connected everything. Jake also recommended a large natural stone block stair to deal with the slope. After getting the estimate we were pleased and went ahead and paid the half up-front to get it on the books. They were able to start only a couple months later and spent a good week working on the project. The old patio was torn down and the blocks carefully stacked. Yard damage was minimized and a very nice patio and path was built. The initial stairs connecting to the concrete patio wasn't exactly what we wanted, and Jake had it rebuilt with no complaints and no additional cost. We are extremely pleased with how everything turned-out, and would definitely recommend them."

"First and foremost, do NOT use their web portal to pay your bill. They do not have their SSL encryption set right, and you WILL send your credit card information in clear text if you use it. Next, I had them out to clean my gutters. They weren't able to come out the day that was planned due to weather, which I was fine with. However, the Saturday they came, I was also work on moving leaves to the street as part of fall cleanup. They ended up doubling my work efforts on this. First, they did NOT use buckets as they advertised on their website, rather just dropped them on the ground. Then when they used the hose to make sure everything was flowing, they were not at all careful, and wet down the leaves I was attempting to move. This caused it to take twice as long for me to complete, really losing the benefit of paying someone to clean the gutters for me. Also, one of the guys asked to borrow the battery powered leaf blower to use to blow off the leaves on the roof, however when it ran out of battery (it was low on charge to begin with), he made it known that he would have liked to use the corded one, the one I was using to work in my yard. The company did offer to have them come back out to pick up what was dropped on the ground, however by that time I had already completed that as I needed to get my yard work done, and that doesn't negate the fact they still watered down the leaves that were on the ground. What should have been a couple hour job for me took most of the weekend. Will find someone else to do this work next year."

"Grant was a pro! From start to finish. He reinstalled our mailbox. We called him and he got it done very efficiently. I own and operate a business, and I was impressed with his work."

"Guyton showed up with all the right equipment and a well trained, courteous staff. They took down a very large maple tree behind our garage and trimmed a couple of trees. They did an awesome job - really knew what they were doing, and really cleaned up when they were done. We will definitely hire them again."

"Be cautious about hiring Steve and Angie unless you have time and energy to watch over every detail of the work. Their attention to detail and follow up is lacking. Initial contact and design was great, and we LOVE the look we ended up with. The crew who came to do the work, worked hard. BUT - Not all the existing plant material was removed and came up in the spring and I had to dig it up; The area was not leveled well; The stepping stones were not installed level and now I am going to have to fix it. I did start contacting them weeks after the job, and now 7 months after the completion a crew returned, but left not completing the job. I cannot recommend Greentree Specialists - though again i like the owners, and the look we ended up with is lovely. For the money, I expected a more detail and finished product."

"I had a great experience and I am very pleased with the outcome. Matt has been very consultative and asks questions to best understand my needs and expectations, and work within my budget. The crew did a nice job removing old plants and trees, installing new ones, and mulching. I will be using them again for additional phases of my landscaping refresh project. Thumbs up!"