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Aaron-Andrew's Septic

Founded 1999 • With Angi since June 2010

Been in business since 1999. Care about delivering great customer service to all customers. We have a Customer First Attitude.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(100) Verified Reviews

Showing 1-25 of 100 reviews
Belinda W.
5.0
09/15/2020
They were an A+ provider to work with. They worked so hard, built a custom ladder to get down into the cistern to what was a carpet of like 6" of tree roots. They were the most awesome group of guys, had a great work ethic and cleaned up well after themselves.
Description of Work
Need cistern cleaned and repaired..has a small leak that goes into the basement.
Category
septic tank
Roland F.
1.0
05/27/2020
A year and a half ago, I had water back up from the septic tank into the basement and at that time, they said I needed a new line put into the front yard. They put it in. Later after that, they said the sand fill needed to be redone and they assured me there would not be any more problems. I continued to have problems after a heavy rain and ended up with 9 inches of water in my basement. The guy who came out called the owner and left him a message to call me back. He has never called me back.
Description of Work
They have cleaned my septic tank for about 3 or 4 years.
Category
septic tank

Service Provider Response

As you can read in [Member Name Removed]'s review his system was working great until we had a very heavy rain. The septic system repair we performed had nothing to do with his backup problem and only to do with a very heavy rain. Not sure why he would leave this review. We have been serving his septic Maintenance at his home for around 10 years now. WE HAVE NO RESPONSIBILITY OF HIS BASEMENT FLOODING AFTER A HEAVY RAIN. RQIN WATER HAS NOTHING TO DO WITH YOUR SEPTIC SYSTEM.
Mark F.
5.0
10/19/2019
Very professional; prompt. The truck was a gleaming stainless steel beauty (unlike crud encased septic cleaning trucks of years passed.) The technician did not drive on our yard and everything was done in about 30 minutes. Excellent experience
Description of Work
Clean out septic tank
Category
septic tank
Pamela G.
5.0
06/29/2019
I had posted a negative review for this company yesterday. There was a miscommunication. This company did come and check the problem. Problem was I did not know that they came and thouht I was being abandoned. Apparently I caused the problem not them. They are coming back to resolve the problem. I was wrong.
Description of Work
septic repair
Category
septic tank
Pam W.
5.0
06/13/2019
Lou and Bryce showed up at the time that was discussed. Lou was very polite and professional. He gave us his professional opinion as to what was happening. Last year, we were told by another company that our leech lines had collapsed. Since replacing the leech lines was not an option due to county regulations , we could have been looking at replacing the entire septic system. If we would have had have a new septic system, it could have costs us between $20K-$30K. Lou said he couldn't be sure but he could surely find out what was going on. He called Aaron, he brought out a back-hoe the same day, dug up the area between our septic tanks and distribution box and discovered it was the line between our tanks and distribution box that was clogged solid. We, also, found out the leech lines were working fine. They pumped both our tanks, dug up and replaced the clogged line, put a riser and lid on the distribution box and refilled the hole. We've lived in our home 3 years and have used 2 other companies when we have had issues. Hopefully, our septic issues have been resolved for a while but if anything new arises, we will be calling Aaron/Andrew's Septic.
Description of Work
Repair septic lines
Category
septic tank
John K.
5.0
04/29/2019
Went Great! Those guys were very engaged in what they were going. That is not a fun job so my suggestion is when you have work like this done give them a good tip. From what I understand one (or two) of the crew members were son(s) of the owner. They did most of the work while training with a seasoned trainer. It looks to me that this family business will be around a long time! Great Job!
Description of Work
Leech lines jetted and D box sealed.
Category
septic tank
Raymond K.
5.0
10/22/2018
Workers showed up half hour early which is good by me. They cleaned out all 3 sections of system without being told to. Kind of surprised to be charged $100 extra to do gravel filter but I am glad it is all done for this year.
Description of Work
septic tank cleanout
Category
septic tank
Rebecca F.
5.0
10/18/2018
Arrived a little late but not a problem and we know each job can be unpredictable in terms of time, especially since they came same day we called! Pumped out and gave advice on how to keep system in good shape to minimize need for future pumping. I am not rating price because I don't know if this is especially high or low but it was sure worth it to have everything draining well again. Thanks.
Description of Work
Septic Tank pumpout
Category
septic tank
Greg D.
2.0
08/20/2018
I called & made an appointment. They said they'll be here between 2:00 & 3:00 to give me an estimate. I left work early to be home on time. 2:00 went by, 3:00 went by, 4:00 went by, no one showed up, no one called. I called and the guy said, oh yeah, we're running late. I asked why didn't they have the courtesy to give me a call to let me know. He basically hung up the phone on me. Glad to see ahead of time how unprofessional they are before I hired them.
Description of Work
Water cistern cleaned
Category
septic tank

Service Provider Response

You are mistaken how things went Mr. Downs. Your appointment was between 2 and 4. You called at 3:40 and asked where we were. When I told you we were running slow today and would be there shortly you went off yelling asking why no one had called you. Your the one who hung up the phone on me. I tried calling back 2 times and you ignored our call. The appointment was for a cistern cleaning estimate which I had already gave you the estimate over the phone. The reason we were running late is because we but emergency first and since your appointment was just an estimate it didnt have priority. I believe the reason behind your bad review is because you think your time is more important than others. You must of been having a bad day. You didnt even give us till 4 as the appointment was set for. I have all the phone calls recorded. I wish I could post them on here so people couldn't lie on us.
Dan R.
5.0
08/18/2018
Very good experience. They were able to schedule service in a timely fashion and were very punctual and polite.
Description of Work
Septic tank pumped out.
Category
septic tank
Chuck C.
5.0
08/04/2018
Went great, quick in & out, they were very nice and fast :)
Description of Work
septic tank drained
Category
septic tank, drain cleaning
dan J.
5.0
06/25/2018
Dave the technician showed up, explained what he was going to do, and went right to work. Will definitely use next time.
Description of Work
septic tank pumped out
Category
septic tank
Marion F.
4.0
05/21/2018
Everything went ok except the receipt put in door was lost. I had to re-call Aaron-Andrews Septic Co. to inquire if work had been completed. Receipt or analysis info should be put in an company logo envelope and put in my mailbox.
Description of Work
septic system analysis and pumping/evacuating tank
Category
septic tank
Jill G.
5.0
05/13/2018
He showed up on time and was fast and knowledgeable.
Description of Work
Septic inspection and pumping
Category
septic tank
Pete F.
5.0
11/29/2017
I called in the morning and explained my problem. Aaron said he could show up to take a look within a couple of hours. He showed up barely two hours later, as promised, inspected the situation and gave me a verbal estimate and said he could be back to fix it after lunch. I agreed and he left. Sure enough around 12:30 he came back with his equipment and assistant and they fixed my problems by 2:00pm. I was working when they finished but he called to let me know they were done and sent me pictures of the work before covering the pipe back with dirt. I am very pleased with the professionalism (which is a rare thing nowadays) and the punctuality. The work quality looks good but time will tell. Overall I am very happy with the experience and would certainly recommend this business. I plan to begin using them to perform maintenance in the future.
Description of Work
A tree fell and broke the cleanout pipe and discharge pipe on my septic system. The pipe needed to be dugout, inspected, and repaired. I also needed the discharge pipe extended due to it disappearing into the dirt on a regular basis.
Category
excavators, septic tank
Lynn L.
5.0
11/09/2017
Great! Very professional, very courteous! Answered my questions! Will be calling them in 3 years!
Description of Work
Septic tank pumped
Category
septic tank
Harold N.
2.0
10/09/2017
Called Friday morning and they said that they could be out around 2 or 2:30 and would call when they were on the way. Never received a call from them so around 3 or 3:30 called them back and had to leave a message. Today is Tuesday and already had call backs yesterday from other companies for calls that I made over the weekend. If they couldn't make it then they should have at least called and let me know that on Friday.
Description of Work
Pump out septic tank
Category
septic tank

Service Provider Response

Sir you never called our company. You must be mistaking. We have never ever missed an appt. Not to mention you are 7 minutes from our shop.. Seems you are mixed up. We don't spend a fortune on advertising to make our phone ring not to answer the phone.
CATHERINE J E.
5.0
09/27/2017
He arrived on time, worked efficiently and explained some things about how our system works.
Description of Work
He pumped out our cavatet tank, cleaned the upflow and air filter (motor.)
Category
septic tank
Rich H.
5.0
09/27/2017
Work performed in timely manner at price quoted.
Description of Work
Double cistern cleaned and filter replaced
Category
septic tank
Edward H.
5.0
09/13/2017
The did the job the way it was supposed to be done and didn't rip us off like Above All Septic did.
Description of Work
They had to re-do septic work that Above All Septic didn't do right nor finish the job.
Category
septic tank
Tricia R.
5.0
07/27/2017
On time, friendly and professional service.
Description of Work
Septic cleaning
Category
septic tank
Kimberly G.
5.0
06/23/2017
Showed up on time, charged exact amount as quoted/paid for.
Description of Work
Septic tank pumped
Category
septic tank
Timothy P.
5.0
06/22/2017
It went great! I contacted many companies. Some wanted to charge for an estimate!? Aaron did the research on parts needed, gave me a timely estimate, kept in contact with me, and he and his crew got the job done. He even worked around the weather to minimize damage to my yard. In the end the estimate was spot on.
Description of Work
I needed some serious work done on my system.
Category
excavators, septic tank, wells
lance K.
5.0
06/12/2017
Great. Very knowledgeable and professional
Description of Work
Septic line repair
Category
septic tank, drain cleaning
Joe S.
5.0
05/22/2017
The service man showed up on time and did a good job. Made a little mess in the driveway but got my water hose and cleaned it up. Overall good job!
Description of Work
Septic tank cleaned out.
Category
septic tank

Phone

Address

2635 Pringle Rd

Goshen, OH 45122

Other Information

Services offered

Septic Pumping, Cleaning, Electric Motors Installation & Repair, Risers & Cistern Filters.

Payment options

Visa
MasterCard
American Express
Discover
Check
PayPal

FAQ

Aaron-Andrew's Septic is currently rated 4.7 overall out of 5.

Aaron-Andrew's Septic accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, PayPal

Yes, Aaron-Andrew's Septic offers free project estimates.

No, Aaron-Andrew's Septic does not offer eco-friendly accreditations.

Yes, Aaron-Andrew's Septic offers a 5% senior discount.

Yes, Aaron-Andrew's Septic offers emergency services.

Yes, Aaron-Andrew's Septic offers warranties.

Aaron-Andrew's Septic offers the following services: Septic Pumping, Cleaning, Electric Motors Installation & Repair, Risers & Cistern Filters.

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