Founded 1999 • With Angi since June 2010
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As you can read in [Member Name Removed]'s review his system was working great until we had a very heavy rain. The septic system repair we performed had nothing to do with his backup problem and only to do with a very heavy rain. Not sure why he would leave this review. We have been serving his septic Maintenance at his home for around 10 years now. WE HAVE NO RESPONSIBILITY OF HIS BASEMENT FLOODING AFTER A HEAVY RAIN. RQIN WATER HAS NOTHING TO DO WITH YOUR SEPTIC SYSTEM.Service Provider Response
You are mistaken how things went Mr. Downs. Your appointment was between 2 and 4. You called at 3:40 and asked where we were. When I told you we were running slow today and would be there shortly you went off yelling asking why no one had called you. Your the one who hung up the phone on me. I tried calling back 2 times and you ignored our call. The appointment was for a cistern cleaning estimate which I had already gave you the estimate over the phone. The reason we were running late is because we but emergency first and since your appointment was just an estimate it didnt have priority. I believe the reason behind your bad review is because you think your time is more important than others. You must of been having a bad day. You didnt even give us till 4 as the appointment was set for. I have all the phone calls recorded. I wish I could post them on here so people couldn't lie on us.Service Provider Response
Sir you never called our company. You must be mistaking. We have never ever missed an appt. Not to mention you are 7 minutes from our shop.. Seems you are mixed up. We don't spend a fortune on advertising to make our phone ring not to answer the phone.Phone
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2635 Pringle Rd
Goshen, OH 45122
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