Buckeye Waterproofing Inc

Worst experience ever---honestly! Homeowner beware! To start, Buckeye Waterproofing did not obtain a permit from the city as required. This one thing immediately stopped work after a day or so and significantly delayed completion. Buckeye used sub contractors when they promised, at least before a contract was signed and they had a down payment of our money, that they wouldn't. Buckeye would not pay one of the subcontractors, which in turn caused this subcontractor to request more money for the job from us and threaten to put a lien on our house. Buckeye did not deliver what was promised. Very sloppy work sealing the seam between the house and the driveway---black roofing tar was used and was hastily spattered everywhere, thick in some areas and thin in others. It is already wearing away, has holes in it and is leaking. Once this company gets you to commit with money, they think they've got you and they do whatever they want whenever they want however they want because they believe you won't go to anybody else because you are stuck with them once they have your floor/foundation jackhammered & opened up. Seriously consider this review. They even made an attempt 2x to collect final payment before work was comleted. I could go on...Truely the worst experience ever.

Started bad and went south from there. Disgruntled crew stood around until I showed them what the estimator had left. That happened several times as new crew showed up while others disappeared. The cellar wall was replaced, but we found 4" of water down there in the spring. The job that was promised in 2 weeks took 12 weeks. The bathroom plumbing was, creative. And terrible. Vent pipes poorly jointed. Upstairs sink was never connected to the drain. The vanity had to be replaced. Cheap flooring and baseboards peeled off. Estimated $3,500 to get up to code. Phone calls have not been repaired. A disaster.

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They were all here on time and did their job great.

Ron the foreman was very knowledgeable and polite on time and did a great job.

Tried to fix problem. Came back and trying again.

unknown

Job done as described, professional and courteous crew.

We thought we made a great decision when we choose Buckeye Waterproofing but now we feel different. State out the INSIDE crew was very good, polite, informative and the work was GREAT. When we got to the outside, it started out ok--we ask that they put a pipe in the culvert since they were digging it out anyways and we paid extra for that and was totally ok with that since we ask for extra but then things went down hill--first the outside crew was not very informative--left trash in my yard 2 days in a row. The first day we cleaned it up, the second day the INSIDE crew cleaned it up. The outside crew left without bothering to tell us that they would have to wait for the yard to dry up, I had to ask one of the guys on the inside crew and they called the office--who informed us that we had to wait. Now part of the problem with the wet basement is we have a low area at the side of the house, which was to be addressed by running a French drain to the front culvert, with the sump pump from the basement connected and draining to the culvert too. But due to the lay of the land, they couldn't just attach the pipe. They had to dig a dry well and put a sump pump in it to pump the water up and into the culvert. But now they wanted more money to cover the electric and 2nd pump ( which we were told when we signed the contract would not happen--that if there were extra cost it was on them). With the 2nd sump pump the water would just lay outside and the pump in the basement would continue to pump the same water and cause it to burn up quicker. I fell for $18,970.00 they should have made sure this work right without come back to us for more money like promised. It then took them 2 months and 3 weeks and 4 broken promises later to come back and finish the yard.

So I fell cheated, lied too and held hostage to the fact that without the extra money my $18,970.00 would have been wasted. SO NO I WOULD NOT RECOMMENT THEM

IF YOU LOOK ON THE REVIEW, I MARKED INDOOR CREW ONLY!!! AND MADE SURE TO TELL THE GUY WHEN HE HAD ME FILL IT OUT BECAUSE I WASNT HAPPY WITH ALL OF IT AND YOU WERENT DONE

Project went as planned. Chris would call and keep us informed on progress

I Hired Buckeye Waterproofing because they did my son and daughter in laws house and they were very pleased and the basement looked great. I was nervous I'm an older man if I could've done it myself I would've but i'm glad I didn't. My basement was leaking had mold, a wall moving, and cracks. it was in awful shape and completely unusable. Rick came out and gave me an estimate which I felt was fair due to the horrible condition of the basement. I hired them right away and they got the job started right away. Rick came out with a crew of 4 guys the day the job was set to start. He explained everything to me went over the details I was able to tell him specifics I wanted they set up plastic so my stuff wouldn't get dirty and plastic hanging in the doorways so it wouldn't get the other room's  dirty. They also set up tarp to walk on so my floors didn't get dirty. They also set ply-wood on the lawn so the machine didn't ruin my lawn. Over a period of 4 days they waterproofed my basement from the outside and installed 6 structural straps from the inside. The sprayed mold removal on the walls and scrubbed them. They also filled in all the cracks with  mortar. The waterproofing fixed the leaking, the straps prevented the wall from moving more. I haven't had a problem since and i'm finally able to use my basement. I couldn't be more grateful and happy I hired them.

We had three companies out and two of them only wanted to sell me more than I needed and only seemed to care about the sale. Buckeye was only one with no high pressure and seemed to care and understand our situation. This is a rental property and didn't want to cause any problems for tennants. The guys working on basement were very prompt and did work quickly and very clean and neat. They even went a step beyond and did some extra work that they was needed and did not charge me anymore money. We are so happy we our decision and no we made the right choice.

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On time, neat, clean & cleaned up after themselves. Polite.

Upon discovering water leaking into my basement i contacted buckeye waterproofing. Jerry Schieve, field supervisor came out and gave an estimate and scheduled the work.. Within 2 weeks the crew was at my home working. IT took 3 days to complete and everything went well.

I had a big name waterproofing company out several years ago that did work on two walls of my house and continued to have problems with leaking. They did come back a few times and tried to repair but never could get it sealed properly. After paying a annual fee to keep a warranty for a problem they couldn't repair I decided to get a few contractors out and look to get another opionon. Buckeye Waterproofing was by far the most experienced of them and explained everything that was going on so I and my son-in-law could understand and make sense. They told me what was needed to be done to repair what previous company did and what would be needed for the rest of the house. After sitting with Rick from Buckeye I had decided to have them do the work because he made me feel so comfortable with the work he would be doing and gave me the best price of the quotes we had. Everyone else wanted to do start from scratch and do previous work I had done over while Rick explained he could repair the work and save me some money since I had already paid for work years ago. The crew Rick sent was prompt,clean and very respectful of my house and I was extremely satisfied with work they did. It has now been 2 months since the work was done and everything has been dry with no issues at all on the new work that was done or the repairs to the old work that the other waterproofing company did and couldn't figure out how to repair. I would highly recommend this company to anyone and have already sent them a friend to have work done as well.

Excellent!

Pretty much the worst experience imaginable.
We wanted them to rebuild/stabilize a 31' cracking wall we had in our basement.  They convinced us only 15' needed fixed (the other 16' included a bathroom and closet that they stayed away from).  We were told the entire job would be done in a week. It's been almost 3 months and it's not finished, though some of the work is exterior work that they can't do now, but they are the ones who scheduled the job in December and told me it would be done in a week.  

They were to rebuild 15 feet of basement wall. We were told that would take 1 day, 2 days tops. It took 7 days. Yes we had no basement wall for 7 days at the end of December.  As if that wasn't enough, the new 15' section of wall did not line up flush with the existing wall, creating a 1.5"-2"  ridge in the walls.

They were no-show/no-call at least 3 times.  I finally called the owner to see when they planned on returning to finish the job, and he told me he thought they were done already!

I gave them my credit card number for the initial 50% deposit.  They then took it upon themselves to charge my card 2 more times for the remainder of the quoted price, prior to the job being finished (illegal? breach of contract?)! I called and e-mailed several times about this, but nobody seems to care about that.

There was dust/cement literally (I do mean literally) over every square inch of surface in my basement from the installation of the floor drains.

The first night the wall was out, they failed to cover it properly and our house was cold. I called the owner, and he said the crew forgot the materials at the shop but did the best they could.  

Additionally, prior to removing the wall they turned off our water and gas for safety reasons. They turned the water back on, but not the gas. My family left for the day so they could work, and came home to 55 degree house!

They did use plastic sheets to cover the brick protect it from the elements however they also covered up our furnace vent causing it to shut off. We had to make a service call to figure out that's what happened.

They uninstalled my utility sink that was against the wall to be rebuilt, and never bothered to reinstall it, I had to do that myself.

They did not put any of the appliances back or clean up their mess. I spent 2 full weekends cleaning up their mess. We even had their pop cans sitting on our hot water tank. They left plywood, tools, and plastic sheets littered in my yard, it's still there covered with snow.

Sadly, I could really could go on for pages, as there are numerous screw-ups this company committed.  Though when presented to the owner, he called them"minor issues that we'd deal with later".   I have about 5 pages of documentation on all our issues, but PLEASE DO NOT EVER CONSIDER DOING BUSINESS WITH THE COMPANY. 

Oh, and they have a "Lifetime Warranty" on the walls in terms of water penetration, well guess what? We have water leaking into our basement now, and we never did before. I'll be contacting them very soon to see if they will in fact back up their warranty.
Stay tuned....

The guys came early each day and worked to get the job completed. very efficient and cleaned up after themselves.

It went excellent.  He said I didn't need his services.  He told me what was wrong with each of the water issues I had in my basement, and he told me how to correct them myself.  I was very happy.  He was very honest, frank and helpful.  He spent close to an hour at my house, gave me great advice and didn't charge me a dime.

First crew 2 day no show, 2 crew prompt & courteous, and worked Sat & Sun.

Horrible....Very unprofessional.  They workers were about to engage into a  fight in my garage, which I had to threaten to call authorities to calm the situation.  Messy, Messy, Messy!!!  Work not done with pride.  I found a previous crack on wall that was not attended to as promised.    Property damage that I had to hold money for to be repaired.  I should not have to get repairs to my home from having work done. Not at my expense.    I felt as if the owner talked down to me and disregarded my opionion due to me being a single woman.  They were one of the cheapest of all the contractor's I interviewed.  You get what you pay for!!!

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