Get matched with top masons in Galena, OH

"I'm re- writing my review they called this morning to see what they can do to make things right so I think it was just miss communication on both sides so they r coming out today to do estimate so my first review is now no good I have a better perspective of this company"

"This is the fourth time I’ve hired Mark Rodgers and Co. because they’re easy to work and they do a good job from start to finish."

"My wife and I could not be happier with Christopher Brown and his crew. I got five estimates for our project and I knew from the moment I met Christopher that he was the one we wanted. He was professional, great communication, and did a truly outstanding job for us. And it was a real bonus to work with Christopher as a person. He's a hard-working man with strong character, does what he says he will do AND has an excellent sense of humor. Not only did we get a great job done on our concrete, but we feel like we made a friend. Will definitely use him again for future projects and highly recommend him to others."

"Very nice crew"

"Chris and the team at QBS completed a basement drainage system project for us that included demo along the perimeter of our basement walls and installation of a new sump pump. The work was completed in an extremely efficient fashion in just 5 days. Throughout the entire process, the team at QBS was kind, hard-working and polite. They were very mindful of the impact to our home and took extreme care to ensure everything went as planned. Chris was a pleasure to meet during the estimating process and I got the sense that he really cared about the customer and was both passionate and dedicated to securing the business. That went a long way with us and made the difference when comparing quotes from other companies. I strongly recommend QBS for project work and look forward to seeing their business grow in the immediate future."

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Personable, not pushy, friendly and did a wonderful job explaining what work was to be done."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"Xavier completed the installation and fully tested the system with me there to observe to confirm operation of my existing sump pump and the new battery back up pump. While there he troubleshot a check valve problem that was discovered during testing and installed new check valves with no up charge from his quoted price."