Stay Dry Waterproofing, LLC logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Stay Dry Waterproofing, LLC

Foundation Drainage Installation and Replacement, Inspection Service, Toxicity and Mold - Removal,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

At Stay Dry Waterproofing, we don’t just fix water problems—we protect your home from the ground up. Serving homeowners across Ohio, we specialize in basement waterproofing, foundation repair, bowed wall stabilization, full foundation replacement, crawl space encapsulation, mold testing/remediation, and custom drainage solutions. What sets us apart? Our IICRC Certification—we’re Central Ohio’s only certified waterproofing company—which means we follow the highest standards in the industry. Our team of trained professionals is known for quality workmanship, transparency, and a relentless focus on customer satisfaction. We understand that protecting your home is a big investment, so we offer 0% financing options to make the process more affordable and stress-free. Call us today at 614-339-3434 and experience the Stay Dry difference!

Business highlights

Emergency services offered
9 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8850 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 850 reviews
Lisa V.
Jun 2025
2.0
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
$1,000,000
Not done right my pipe to sump pump came off and crawl spece is flooded ontop of encapsulation they did.

Charles B.
May 2025
5.0
Toxicity and Mold - Removal
Stay Dry’s mold remediation team was incredible! They were prompt, knowledgeable, and made sure our home was safe and clean. The difference in air quality is amazing, and they walked us through every step of the process. I highly recommend them for anyone dealing with mold issues!

Troy F.
May 2025
5.0
Foundation Drainage Installation and Replacement
Staydry Waterproofing did a fantastic job installing exterior foundation drains at my home. The crew, led by Vic, was great — professional, friendly, and efficient. Vic made sure everything was done right and explained the process clearly. The job was finished on time, and I’m very happy with the results. Highly recommend!

Susie T.
May 2025
3.0
Foundation Drainage Installation and Replacement
$500,000
You're, you're not getting out of this contract. We're keeping your five thousand dollars. Yeah, it's what's more or less you either, let us come or you'll lose five thousand dollars. She said she was very arrogant. She said, well, you've signed the contract? Why did you sign a contract? If you weren't sure. And I said, because we were trying to be decent people. And I called in, and I was told that this gentleman that's the way he was supposed to just be quiet and let them come. It's been a big puzzle the whole time. And now they're saying that I waited too long. I didn't, I called, I called before yesterday. I called two or three times. And I talked to someone that I thought would be Jessica. Seems to be very nice and curious. And she seemed, The conscience about her job. But today I couldn't even get her on the phone. They said that she wasn't about Queue and I couldn't even talk to the manager or the the CEO or the owner. I don't know what has qualifications are. That they said he he wasn't answering his phone. And that I I but they did have another girl that I have never talked to and she was. She just basically said, hey lady, U sinus contract. And we've we've scheduled and I said, I know you scheduled that I've called since it was scheduled to ask. Questions and I said, I haven't been able to get any answers. And, she basically said, well, Too bad. We're keeping the money. And she also added before she hung up. And you're going to have to pay this whole amount, whether we do the work or not. In other words, it was a threat. That they were going to take us to court. I said you are entirely not. Allowed to spike, speak to me that way. Maybe your company lets you. But if you were in my, if you worked for my company, you would have been fired right now. My arrogant way that you talk to me.
Response from

"Thank you for taking the time to share your feedback. We understand that home projects can sometimes create stress, and we?ve done our best to be respectful, communicative, and accommodating throughout this process. We want to clarify a few points to ensure the facts are accurately represented. Your husband has met with our team multiple times, expressed his support for the project, and confirmed his desire to move forward. We are currently scheduled to complete the work this week and have been working directly with him at his request. While we would welcome your involvement, you have not been present for these meetings, which may have led to some confusion. Our staff has remained professional and patient despite repeated calls where they have been spoken to in a manner that is not appropriate. We will always treat our customers with respect, and we ask for the same in return. No one on our team has ever threatened legal action or said you ?must remain quiet.? What was communicated is that a signed contract is legally binding and, as stated clearly in the agreement, the deposit is non-refundable once equipment is ordered and crews are scheduled ? both of which have already occurred. If you or your husband have any questions about the project or scope of work, we are more than willing to go over everything again before the scheduled date. Our goal is to help protect your home, and we?re committed to delivering on the promises made in the contract. We hope to move forward respectfully and focus on completing this project to your satisfaction."


Christina E.
May 2025
1.0
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
$1,000,000
I recently hired and had the Stay Dry Waterproofing company out of Marysville, OH come on 4/21/2025 and 5/2/2025 and mold remediate and ?supposedly? encapsulate my basement. (I live in a 125 year old house.) This is not the job I was pitched by the salesman and sold. Many, many professional people have told me this is not an acceptable job and it is absolutely NOT what they sold me which was encapsulation. (There is nothing about their work that is encapsulation. Nothing is sealed at all.) They told me they?d take out the trash they made and didn?t. They tracked dirt all upstairs. (Basement is dirt floor). I called the Stay Dry company to complain about the work not being what I paid for and on they sent out my salesperson Greg Gough and a supposed ?manager? named Troy. That?s all I know. I do know after the way I was treated that Stay Dry Waterproofing does not care about their customers or the quality of their work AT ALL. Work is not what contract stated. TERRIBLE COMPANY!
Response from

"We?re truly sorry to hear that you are dissatisfied with your project and we appreciate the opportunity to respond. Your home presented a unique challenge due to its age and the large crawlspace area, which is close in size to a full basement. Initially, you requested a full encapsulation; however, due to budget constraints and a limited financing approval, we worked with you to develop a scaled-down version of the project that still aimed to improve your home?s air quality and moisture control. Our team completed the agreed-upon scope of work, and you signed a Completion Certificate on-site after final walkthrough?indicating that you were satisfied at the time of installation. No issues were raised until more than a week later when the first financing payment became due. While we understand that financing obligations can cause stress, the timing of your complaint does not reflect an issue with the work itself, but rather a shift in expectations. We sent both your original consultant and a senior operations manager to your home to personally review your concerns. While we regret that you felt unheard during that visit, it?s important to clarify that the project performed was consistent with the adjusted contract based on your approved financing. Any trash left behind would have been addressed if reported at the time of completion?as is our standard practice. Stay Dry Waterproofing takes pride in helping homeowners who may not have the financial means to complete large-scale work by offering solutions that fit their budget. It?s incredibly disheartening when our good-faith effort to help turns into a public accusation that we do not care about our customers or the quality of our work. That said, we remain open to discussing any specific concerns regarding workmanship that fall within the scope of the work performed. We?re happy to inspect the job site again and address anything that is truly incomplete or out of line with what was contracted."


Amber L.
Apr 2025
1.0
Basement Drainage Channels - Install
$1,480,000
Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct.
Response from

"Thank you for taking the time to share your feedback. At Stay Dry Waterproofing, we stand behind our work and the warranties we provide, which are specifically designed to address the unique and sometimes evolving challenges that come with waterproofing individual homes. Your project was completed in line with industry standards, including placing the new sump basin in the same location as the original. This approach is standard because once a basin is installed, water will continue to migrate to that area naturally. When you contacted us about a separate area of concern, we immediately dispatched a manager to your home, and that additional work was completed under your warranty?at no added cost to you. We?ve returned to your property multiple times to address concerns and ensure our system was performing as intended. Most recently, you mentioned involving legal counsel in the matter. At that time, we properly escalated the issue to our legal team and have since been waiting for communication from your representative to proceed further. As for the concrete area near the water line, the gravel and concrete application were done according to standard procedures. If water is appearing along the cold joint where old and new concrete meet, it is often part of the curing and settling process, but we are happy to assess it under the scope of your warranty if necessary. We remain committed to resolving any warranted issues and request that your legal counsel contact our office so we can move forward in a constructive and appropriate manner. Your satisfaction matters to us, and we take every effort to make sure our systems perform as promised. Thank you again for your feedback."


Tyler B.
Mar 2025
1.0
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
$1,850,000
As a Disabled Combat Veteran, Integrity is a key Important factor for me. StayDry (or StayWet as I call them) is the worst, most negligent and corrupt company I have ever had the displeasure of working with. No honesty, no integrity, no communication. It's been a horrifying experience, one of the worst i've had, let me tell you PLEASE BE ADVISED. Team leader Aaron started talking to my wife about how he liked large breast as well as talking about his recent divorce and how he loved young women etc...RED FLAG Guys did not have the knowledge needed to do the job. Stay Dry did not do the work in the agreed upon contract. The work they DID do was so absolutely disgraceful . Had 2 other waterproofing companies and 1 construction company here with city officials who said it was egregious. Never finished the work. Took my money and RAN.
Response from

"We also want to acknowledge your frustration and disappointment with your experience. At Stay Dry Waterproofing, we take all customer concerns seriously?especially those involving professionalism, quality of work, and communication. Regarding the project, our team successfully completed the helical pier installation in accordance with the manufacturer?s specifications. The remaining crawlspace work was scheduled to follow; however, it was discovered that your septic system was full and leaching into the groundwater, creating a serious biohazard. For the health and safety of everyone involved, we were unable to proceed until that issue was addressed. After this delay, we were informed that you were denied for all external financing options. In an effort to support you and keep the project moving forward, Stay Dry offered an in-house financing arrangement. Unfortunately, we were later informed of your terminal diagnosis, and given the uncertainty surrounding future payments, the decision was made to pause the remaining work. The funds collected thus far cover the cost of the pier installation, which was completed in full. We want to be clear that Stay Dry Waterproofing is still willing to complete the remaining crawlspace work. However, we would require a secured payment plan or alternate arrangement before proceeding, due to the financial risks associated with your current medical situation. Concerning your comments about our team?s conduct, we are investigating this matter thoroughly. We have strict expectations for professionalism and integrity, and any behavior falling short of those standards is taken extremely seriously. While this project has had its challenges, our goal has always been to provide quality service with compassion and transparency."


Theresa B.
Mar 2025
5.0
Foundation, Basement or Crawlspace - Waterproofing / Encapsulation
The Crew that came in Chris, Paul, C.J., Ezekiel and Robert were awesome. I really wasn't sure what this was going to entail. They were here for 2 days and did a great job. They cleaned up everything and went over and above what I expected. They walked me thru everything and put my mind at ease. I would definitely highly recommend them.

David M.
Feb 2025
5.0
Inspection Service
Chis and his crew showed up on time ,was very efficient, professional and very satisfied with results.

Brittany B.
Oct 2024
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Great communication and easy to work with.

Jaclyn A.
Oct 2024
5.0
Mold & Toxic Material Test
Yes, I recommend this pro
.

Andrea G.
Sep 2024
5.0
Inspection Service
Yes, I recommend this pro
Great communication. Easy to work with.

Christopher H.
Aug 2024
3.0
Toxicity and Mold - Removal
Kyle team did fast work, but there was still mold in my bathroom and basement, where they were supposed to remove it from. On top of that, they left my bathroom dirty. There was a white chalky substance caked to my floor, counter tops, and splattered all over my mirror. There were white boot marks tracked on the floor of my entrance way, and my basement was very dusty (which might have been unavoidable). I called to tell Stay Dry about it, and they sent someone to come clean up for free, which was nice, and he did a great job and was able to get to my house the day after I called. After everything was done, I saw in my bathroom that a pile of dust and stuff had been pushed behind my toilet. I am not sure if that was there from Kyle and his team, or from the gentleman who cleaned up, but it really did look like they had very little respect for me and my house. I do not typically complain about services I get for the sake of complaining, and I barely leave reviews for things. Stay Dry asked me to leave a review, so here I am. I also probably would not be so inclined to comain, had this project not been $7,500 for my house to be left dirty and there to still be mold. Thankfully, they did send someone to clean up and remove the excess mold.

Bev S.
Aug 2024
5.0
Yes, I recommend this pro
Workers were great and very professional

Ben O.
Aug 2024
5.0
Toxicity and Mold - Removal - For Business
Yes, I recommend this pro
$2,300,000
They worked quickly and efficiently

Fran J.
Aug 2024
2.0
Mold & Toxic Material Test
We think StayDry has a good product but the delivery was horrendous. The crew foreman admitted he was new and when they left the results were appalling. They sent a fix it is crew who still left unappealing results. Another fix it is guy had to come make things right. We also had to wait weeks for a new dehumidifier to come - the one in our contract was not installed. A very loud, annoying one was installed. To make it right they ordered the one we originally contacted for. With the loud one we were unable to use the space for what was planned. They were supposed to be done on July 2. Instead, we have not been able to use our space as planned until 8/13, when the new dehumidifier was installed. 4 additional visits after the original work. It was beyond frustrating. Would not recommend this kind of experience to anyone.

Jennifer K.
Aug 2024
5.0
Foundation Drainage Installation and Replacement
Yes, I recommend this pro
$2,500,000
We required a really big job, the cost was over $20,000 because we had a severe mold problem and foundation issue in our basement. We received An excellent quote based on the number of quotes we received. The job was planned out with us, and the individuals that we worked with were patient, knowledgeable, and understanding of our home needs and financial needs. They assisted us with financing and we were able to find financing with a good interest rate when it came to work, the foreman and his crew showed up on time, as agreed, and ready to work. The foreman was communicative, knowledgeable, responsible, and a great manager of his crew. He explained what they were doing at every step of the process. He offered suggestions and went above and beyond when it came to making sure that the job was done well, and on time. Five out of five stars, we would absolutely use them again

Jennifer K.
Aug 2024
5.0
Toxicity and Mold - Removal
Yes, I recommend this pro
The job was planned out with us, and the individuals that we worked with for patient, knowledgeable, understanding of our home and financial needs. They assisted us with financing and we were able to find financing with a good interest rate when it came to work. The foreman, Chris, was communicative, knowledgeable, responsible, and a great manager of his crew. The crew arrived on time on the dates specified, Chris explained the work they were going to do and reviewed the contract with me. Kris was communicative and touched base with me at every step in the process. He offered suggestions and went above and beyond when making sure the job was done well and on time. Five out of five stars, we would absolutely use them.

Wayne B.
Jul 2024
5.0
Concrete Foundation - Repair
Yes, I recommend this pro
Stay Dry crew was amazing.. great work!

Paul F.
Jul 2024
5.0
Inspection Service
Yes, I recommend this pro
The lead worker, Chris was very easy to work with and communicated very clearly.

Michael F.
Jul 2024
5.0
Yes, I recommend this pro
Prompt completion of project, good cleanup.

Michael F.
Jul 2024
5.0
Yes, I recommend this pro
Prompt completion of project, good cleanup.

Cynthia C.
Jul 2024
2.5
Indoor Air Quality Testing
Jessica was very helpful and corrected many wrongs that were done. What Jeff Davis stated was not done as discussed and Erin did not put the ventilation system in the spot decided or through the concrete as I was explained would be done but a basement ventilation system was put in the small bedroom at the back of the house . It should in my opinion been put in the room with the highest humidity towards the middle of the house to be effective instead of one of the smallest rooms with doors to be closed part of the time, I have thus making the system useless. The inside work done was left very clean but the outside vent was poorly installed. I notified Jeff on Friday and sent pictures and called him but no one got back to me on Friday except Jeff saying it would be fixed but not when. Monday , Jessica got back to me. The exterior ventilation was left open to weather, bugs and critters so over the weekend, I had another person fix the vent and paid $70 to them. StayDry would not cover this expense saying they did not have the time to fix it. Jessica did say she would refund the cost of the test I was promised. Humidity levels in the living room was the highest at 70-90 % and the master bedroom was 55-70 which would not prevent mold buildup. Leaking of water in the furnace room was not addressed that was shown to Jeff and Erin. The doors to this area remained closed during fumigation. I had one dehumidifier which was working in the living room but did not bring the humidity down to a mold prevention level and I bought another dehumidifier for the master bedroom. On Tuesday, Jessica told me sometimes it takes several ventilation systems to work in my house which is only 900 square feet and I was promised 100% mold removal and would not return. I am a very unhappy stage 4 cancer person now dealing with a system that I am being told will not work without another $2500 ventilation system! They placed the system not in the middle of the house but in a small room that as a guest bedroom, the doors would be closed part time. All in all the business decisions and work was unexceptable!

Graham K.
Jul 2024
4.5
Inspection Service
Yes, I recommend this pro
I chose stay dry to help keep my basement from taking on water, because they offered a belt and braces solution rather than just a patch job. The foreman Chris was very helpful and knowledgeable. The work was thoroughly completed and they cleaned up after themselves well.

Brian H.
Jul 2024
5.0
Mold & Toxic Material Test
Yes, I recommend this pro
Speedy and great communication.
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Showing 1-25 of 850

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Stay Dry Waterproofing, LLC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 8:00 PM Tuesday: 7:00 AM - 8:00 PM Wednesday: 7:00 AM - 8:00 PM Thursday: 7:00 AM - 8:00 PM Friday: 7:00 AM - 8:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: 8:00 AM - 7:00 PM
Stay Dry Waterproofing, LLC accepts the following forms of payment: CreditCard
Yes, Stay Dry Waterproofing, LLC offers free project estimates.
No, Stay Dry Waterproofing, LLC does not offer eco-friendly accreditations.
No, Stay Dry Waterproofing, LLC does not offer a senior discount.
Yes, Stay Dry Waterproofing, LLC offers emergency services.
Yes, Stay Dry Waterproofing, LLC offers warranties.

Contact Information

401 South Chestnut Street, Marysville, OH 43040

Service Hours

Sunday:8:00 AM - 7:00 PM
Monday:7:00 AM - 8:00 PM
Tuesday:7:00 AM - 8:00 PM
Wednesday:7:00 AM - 8:00 PM
Thursday:7:00 AM - 8:00 PM
Friday:7:00 AM - 8:00 PM
Saturday:8:00 AM - 7:00 PM
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