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"Both installers were great ! Installing & explaining& informing about the system. Great experience, would highly recommend!"

"Started on 6/23/24 with the technician telling us we need a new unit, Told us that it was last years model so he was giving us a "deal" on it. He took a check that day for 1/2 of the cost of the unit. June 26th the unit was installed- after having to leave several times to buy a new torch set , and some other complications. June 29th we contacted the technician again about the unit not cooling appropriately, and that it was 80 & 78 on our Thermostats. June 30th - technician came back out and told us he needed a part. July 1st - part was delivered and technician came out to install. July 2nd we contacted the technician again letting him know it is not cooling. July 3rd - technician came out and looked at the system again, told us to give it until sat July 5th to see if it cools and then let him know July 5th we reached out to the technician to let him know the unit isnt cooling, technician communicated that they would be out Monday July 7th. July 7th - Technician came back out to look at the unit and it did start cooling July 8th - we contacted the technician to explain that there was ice on the pipe by our furnace, and that it was warming up in the house July 10th - technician comes out - does some type of adjustment with the thermostats July 20th - contacted the technician to let them know the AC unit outside was not turning on. July 21st Technician comes out and says a wire was loose on the unit outside thats why it wasnt working July 22nd we reach out to the technician and tell him there is ice building up on the unit outside July 23rd - Technician was going to come out, but we decided to get someone else to come look at the unit. - we let the technician know this. July 23rd - new company (had to pay service fee) comes out and states that the unit is too large for our house and has lots of pictures and reading that show what is wrong with this unit. They are sending some on July 24th to come give us an idea of what needs done to fix this unit, or (hopefully not) to replace it AGAIN."

"I emailed Torpedo Heat several times about the problems that I was having with a heater that I had purchased used from someone. He emailed back and gave some suggestions on what to do, I explained to him I had seen his you tube videos and was still having problems. I called him and described what was happening with my heater, explained that everything he told me to do worked for the first few cycles of the heater then it started to malfunction again. He explained to me the heater I had was a very old heater and that most of the parts were not available any more. I explained that I had bought parts online from other sources, then he figured out over the phone after I told him what parts I purchased. That the parts were indeed the wrong parts for my heater, they look the same but were not compatible with my heater(I should have him first). Torpedo Heat is a very knowledgeable about these heaters, in my gut I knew he was the right man to fix my heater. He is an honest man and cares about doing right by his customers, anyone who needs to have a heater worked on parts ordered or bought through him he will more than gladly help you out. With that being said, I would not hesitate to call him or have him work on my heater again as he did on 1/21/2018. He got me back up and running with my heater. Many thanks Torpedo Heat your aces in my book, keep up the good work."

"So glad we called Budget when our 30-year-old furnace stopped working. This was on a Tuesday. They were at our home in a couple hours to evaluate the problem. Since the required part was expensive and considering the age of our furnace, we decided to buy a new furnace, which they installed on Thursday. All of the Budget people and technicians were great, the installation went smoothly, and we're very happy with Budget and our new furnace."

"We were referred to East Ohio Furnace Company by our home warranty company. Our air conditioning stopped working during a recent heat wave and East Ohio responded quickly to remedy the problem. The young technician, Trent, was amazing and he fixed the problem very quickly. We are very appreciative and we highly recommend East Ohio Furnace Company! John Frazier, Alliance, Ohio"

"Used them for 20 years."

"Very well. Satisfied with the work."