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Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro
Customers say: Super punctual
33470 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! Punctual easy to work with cleaned up area when done"

Kay J on September 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! Punctual easy to work with cleaned up area when done"

Kay J on September 2025



"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020

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"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020





On-Site Electronics

245 E Arch St.
No reviews yet

On-Site Electronics

245 E Arch St.
No reviews yet
Free onsite estimate

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you


GE Factory Service

State Route 93
No reviews yet

GE Factory Service

State Route 93
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

200 West Broadway
No reviews yet

GE Factory Service

200 West Broadway
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

880 Maple Ave.
No reviews yet

GE Factory Service

880 Maple Ave.
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

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Small Appliance Repair questions, answered by experts

Costs depend on appliance age, issue complexity, part availability, and labor rates.

It’s usually safe to use a microwave if the plate isn’t spinning. You may experience unevenly heated food and cold spots, but you’re unlikely to run into major problems like total appliance failure or a fire. You can try diagnosing the issue yourself, but you should contact a small appliance repair company if you can’t figure out what’s causing the problem.

If your microwave keeps tripping the breaker, your first instinct may be to repair it, but it might make more sense to replace it. On average, microwaves last about seven years, although they can last as long as 11. If your unit is pushing a decade and has seen better days, consider replacing it (if your budget allows).

The cost to buy a new microwave depends on the type of unit you plan to buy. A regular countertop microwave costs between $50 and $500 while combo microwave ovens can cost as much as $3,500.

Since you’re using high heat when cleaning the oven, it could damage some components that were on the verge of breaking. If this happens, first go to your circuit breaker, turn off the switch to your oven and flip it back on to see if it works. If it doesn’t, it could indicate you have a damaged control board or a tripped thermal fuse.

The magnetron and the transformer are typically the most expensive parts of a microwave. Replacing a magnetron can cost anywhere between $100 and $200, depending on the make and model of the microwave, and replacing a transformer costs between $100 and $300. When these parts fail, it’s often preferred to simply replace the microwave entirely.

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The Delphos, OH homeowners’ guide to small appliance repairs

From average costs to expert advice, get all the answers you need to get your job done.