Get matched with top excavation pros in Primm, NV

"Do not use this company!!! I have a king water softener system this I purchased eight or so years ago. Recently something in my garage started beeping. I believed it was my King water filter system. So, I called the company and booked an appointment, I told them it was beeping, and it needed something fixed. The person on the phone, who knew nothing was wrong with the system booked me an appointment at the cost of $95.00. DO NOT USE THIS COMPANY!!! Mike came out and looked at the LED on my tank. He adjusted the clock and the cleaning schedule. At this point I figured out it was not my water filter that needed the service, too late. SO, that is my mistake that I paid for, life happens. Well, Mike having absolutely no self-control decided to destroy my LED on my take. DO NOT USE THIS COMPANY!!! I kept the clear plastic file on the LED screen to keep the screen clean and safe. It is in my garage and if I open the door on a windy day stuff will start blowing around, things like license plates and metal signs. Well, Mike decided that he wanted to remove the clear protective cover form my water take LED screen. Mike did not ask my permission to remove it, there was absolutely no reason to remove it other than Mike wanted to unwrap something that’s not his. DO NOT USE THIS COMPANY!!! When I asked why he destroyed my property he said to make it easy to read the screen. Mike looked at the screen and adjusted it with the protective file on with no problem. Mike just has the self-control of a child and wanted to destroy something that is not his. When I contacted the company, I got a response of, DO NOT USE THIS COMPANY!!! “Your concerns have been forwarded to me for a response. First let me assure you that Mike did not harm your property by removing the plastic covering on the LED of the valve. Frankly, that type of plastic sticky covering is used on most LED screens on several different types of devices in this day and age. That sticker is usually removed at the time of installation as it makes the screen much easier to read by removing an unnecessary obstruction.” DO NOT USE THIS COMPANY!!! I did not get an apology for there tech destroying my property, no offer to fix the issue, just the company making excuses for Mike who likes to destroy other people’s property, and if the CLEAR file is such an obstruction, how did Mike manage to adjust the setting with the clean film on the LED screen. With all the options in the city, DO NOT USE THIS CAMPANY."

"Full marks for True Drain & Rooter who responded the same day to my completely clogged and backed up shower drain. After clearing the shower drain, Nick (the owner) did an assessment of the drains system to identify situations that may need to be addressed at some future time. No sales pitch - just information. When finished, Nick and Dallas cleaned up the unavoidable mess that working on drains creates. Their rates are very reasonable and much lower than the quote I received from a national “chain name” for the same job. I definitely expect to call them again."

"Negative stars if possible!!!! Had my main drain back up into the yard...they said they had fixed the problem. 2 days later it backed up into the yard again. 2 days, not 2 months etc. Charged me $619 for the service. Called to get them to come out and told me it would be another $619?! What do they think I'm doing this on purpose, right before Christmas?? Absolutely ridiculous...I recommend you find someone who will do it right the 1st time or at the very least take pride in there work and honor there services."

"I had hired Jack at least three prior times and he was always on time, very professional and did great work. Text him Monday and he said he would be by Wednesday between 9-10 but no showed and did not respond to texts. On Thursday he responded said he would be here in 30 minutes again no showed and when I text he no longer wanted to do the work and have no reasons."

"Work was done very professionally."