Get matched with top countertop and backsplash pros in Jean, NV

"Randy MacKay (the owner) and Gary arrived right on time to update my upstairs powder room.  First thing they did was lay down drop cloths from the front door to the bathroom to protect the carpet.  They worked together to complete all the above tasks in a very timely manner (about 6 hours).  Both Randy and Gary are very detail oriented, and make sure everything is done to perfection.  We had Randy do work for us on a major bathroom remodel when he worked for another company before he started this company, and were extremely pleased with his work.  When they finished, the clean up was fantastic.  I would call Randy for any remodel or repair job I needed done, and know the job would be done well and the price would be fair.
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"Great overall experience! Had kitchen countertops, bathroom countertops and toilets replaced. Super job by Martin and his crew. Started on time and finished on time and we're super pleased with the quality of work. Highly recommend A&J Marble Dreams."

"This is a great company offering not only top notch work, but excellent bang for the buck. The installation of floor to ceiling tile for a walk in shower and matching tile floor is exquisite. Ernesto was a pleasure to work with and was the "tile master" of all time. Renee was highly knowledgeable and offered me excellent insight and service. This is the place for affordable high quality tiling."

"The owner of Granite & Marble Creations, Krassi (Krassimir Elenski) and his crew were outstanding in all aspects of the job. Krassi met my wife and I and helped us pick out the granite. He told my wife and I exactly when he would start the demolition, when he would be in certain areas of the house, when he would start bringing in the granite and when the job would be completed. Everything was exactly on time. In addition, Krassi the owner was there everyday overseeing the work and working right long with his crew. There wasn't a detail that was overlooked. Krassi and his crew went out of their way to keep the rest of the house from being covered in dust by covering doorways, etc. wherever the crew was working. Our granite floors were covered to keep from being damaged and through out the house, the floors were covered wherever the crew had to walk. The granite counters were installed perfectly throughout the house, expertly fitting after being fabricated in Krassi's shop. I don't believe you could meet a more professional or nicer person than Krassi. It was a real pleasure to have him at our house during the demolition and install. There wasn't a request or question by my wife or I that Krassi didn't take care of or answer with a smile. After the job was complete, I could not find fault with anything and Krassi went way out of his way to help us when we changed out several of our sinks saving us the cost of a plumber. 
My wife and I would highly recommend Krassi and his Granite & Marble Creations. We always felt like Krassi was very honest, knowlegeable and reasonable, and we selected he and his company after interviewing and getting seven other estimates. Although his estimate was not the lowest, he seemed more knowledgeable about certain aspects of the job than the other granite/marble counter top companies that we spoke with and where some of the other companies said that they could not do certain requests, Krassi did them without any problem. Krassi has our highest recommendation.
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"Very knowledgeable, quick and clean installation. GREAT value for both quality of product and work that was done - strongly recommend GMD for any countertop needs! Thanks again, Manuel and team!"

"Eva and her husband are very professional and truly strive you earn your respect and business. She asks for your feedback so she can better service the next customer. They installed countertops, and slate tile. They did an excellent job. The tile cuts are very good, and the quartz countertops are perfect! I would recommend Amazon to my friend and ð ª family. Thanks Eva."

"Great! Mike & Domingo (he is the fabricator) came on time for a measure up and discuss the details. Domingo arrived the following week with our tops, the installation went perfectly (same as it did for our whole kitchen one month ago). Domingo is a perfectionist, tops look great. I definitely recommend CTM."

"I hired Dale and Nicole because of their great reviews and they did not disappoint! They were both so professional, well spoken and went right to work. I was worried that some dark stains would not come out but Royalty got them out! Best carpet cleaning for the price I have ever had."

"The patio roof had rotted in several places due to water buildup. The prior owner apparently put up the roof himself and it was not level. They removed corrugated steel and rotten plywood and facia board, and installed new materials along with a larger drip edge and seal to stop water from backing up. It was then painted and quite close to the original color. Lawrence and Brandon did a great job, they were neat, picked up, and there was not a single nail or screw left on the ground. I have since had this contractor back to do minor repairs outside and would definitely recommend them."

"Sales - Great sales process, very responsive and very professional.  Joanne, Jeff and Wendy in the showroom and fun, understanding and very patient. Made us feel very comfortable.
Sales Process - Very good, they come to your house to measure, you go to their show room to look at all the materials of the cabinet and get ideas from the stone and hardware samples they have. For the actual countertops, they will go with you to the different showrooms in town as well as for any hardware. I like the idea to purchase everything as possible with them. It makes it much more convenient and one stop shopping. 
Tear out - Very good and very fast.
Install - Also pretty good.
Countertops - Took like they said, two weeks. We knew this well in advance, but it was still two weeks. Any and all mistakes that were made they handled it well.
Project Management - Well, I am a stickler for good punctual PM work and told them this in the very beginning that this is the make or break for me. I give this a B to B- because they were very busy at the time. Not sure why, because we did not "rush" our job, we pushed it out a month before we started, so they should have had time to properly plan our dates. We did reorder or change some things which caused delays on our side, but still, the PM side could have been handled with proactive communications, being there and all. You can tell they had too many jobs going on and were short in their ability to control these from a communication side. That being said,  Cole, Rick, Jonathan, Gary and Troy were all great to work with once they were at our place.
Price - You will always find a cheaper price somewhere. I don't think price should be a real issue. It should be your relationship with the designer and then with the PM team. While I was not a happy camper at all with the communications, I was told that they have assigned Wendy to 100% handle the customer service and communication on the jobs that are in process and that will be good as she will get it done.

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