Get matched with top appliance repair pros in Isleta Village Proper, NM

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"He was wonderful, he did great. I would use him again"

"Very good service"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He returned my call within 5 minutes, scheduled appointment for next day. His estimate was a little over half of other estimates. He came before the scheduled time, and charged the estimated amount. I will definitely call Harry the next time I need an appliance repair, if its something I can't do myself. Does not take credit cards at this time, only cash or check. Really nice guy."

"I have a mini split hvac system that suddenly stopped cooling my air. TLC came out, put a fluorescent material in the system to detect any leak in my stem. When the tech returned to see results, he looked in 2 of the 4 cassettes, advised me both were leaking, and any replacement was not compatible the existing condenser unit outside. This procedure costs me just short of $1000. The cost to replace the entire system would be about $22,000. I called another hvac company that replaced the 2 cassettes that TLC said were leaking (no compatible issues) and the system worked fine until again no cool air! The 2nd company returned and tested (previously untested units) the final 2 units and discovered a leak in one. At my request, they replaced the last 2units. My final cost was about $14,000. TLC should have reimbursed the cost of their misdiagnosis $1000. They not only misdiagnosed the issue, but lied about the compatibility of the new cassettes"

"They have been excellent and knowledgeable. I would highly recommend them as well."

"Excellent! They were on time and very professional. If anyone is looking for plumbing and heating, use them. I've used them for years and they have done a great job. He is your man!"

"Worked with this company for over 1 year to fix my oven, they dropped the ball multiple times, never claiming fault, spent approximately $2000 and over one year without an oven, I was very patient and did not complain. I worked with manufacturer to address the issue after this company said they could not help us any further and it took 5 minutes for the manufacturer to find the problem that was in front of the technicians face for over 1 year. When I called to speak with the manager to get a refund for the time without an oven and the high cost I paid, he refused, said everything they replaced was necessary to replace and it was not his fault they did not see the problem. I would not recommend anyone use their services. I am extremely disappointed. Not to mention I have 3 young children."