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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Peter was exceptional at his job, very knowledgeable. Inform me each step of the way during the process, very professional."

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"The team at Avstep were amazing. So friendly and helpful. They replaced our garage roof and helped us with joist work. They were right on time, were super efficient, and organized and cleaned as they were working. It was so nice to talk with them and were very upfront and honest. The whole job was explained in professional detail and gave us a quote for the job that we felt was very fair. The work started the next day and was completed in a day and a half. They are worth more than a simple 5 star. We will now be using them for the added work we are planning. You won’t be disappointed."

"AVIOD at ALL cost !!!! Jake is a fraud he delayed my entire project by three months. he was hired to make plans for project and give us kid drawings with pencils and crayons with all stains on them. delayed our project for over 3 months in over 20k in damages . and this man is nasty just takes money and hangs up . the city inspectora even laughed when we submitted his plans . This company is nowhere near professional and all they do is steal money . stay far away !!!!!! If anyone wants to join my lawsuit contact 848-248-6834"

"They did an outstanding job replacing my entire AC system. I highly recommend them for their top-notch service and efficiency!"

"Great! Super professional and friendly!"

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"it was a 5. it was excellent. because we had that issue the night before i called him 7:30 he called back after 30 mins and have a guy came out after 15 mins."

"Excellent, very good. They are professional and reliable."