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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Very fast reply and prompt service. Knowledgeable about heat pump water heaters and insulation cost reasonable compared to other quotes. Punctual and quick install. The only problems were that they did not bring a long enough hose for a condensate pump and left the pump hook up in a partially finished state, said they would return to fix but have not contacted me to do so. Also they said I would need to make another appointment to return to remove the old gas pipe that went to my old heater instead of just taking it at the time."

"Excellently"

"Peter was exceptional at his job, very knowledgeable. Inform me each step of the way during the process, very professional."

"If I could, I would give this horrible service provider a 0.0! I scheduled a plumbing appointment on a call, which was confirmed via multiple texts the day prior to the appt. Then had an employee go to the location during the 4 hour window they specified and wait for the plumber. On the day of the appt, 1 hour into the time window someone calls and says, sorry we’re not going to go because we only do residential plumbing. This was a surprise, as it was communicated to them that this was a business when I had set up the appt. So, I decided to speak with a manager. After spending over an hour of being bounced around from one dept to another, asking for a manager, they never connected me to one and their dispatcher had the audacity to say “sorry for your inconvenience, but you’ll just have to find someone else.” WOW! The hoops they make you jump through and the rudeness is not worth the hassle. I would definitely recommend you find a different plumbing pro for your project!"

"Alpine installed my Trane heating and air conditioning system 18 years ago. At that time, I decided to purchase a service contract that would allow me to receive 2x a year cleaning and inspection. It was the best investment I could have made! Today their technician Troy came to conduct the preseason service on my air conditioner. My appointment was for 10am and Troy arrived promptly at 10am! During the course of the inspection, Troy discovered that the dual run capacitor was leaking oil. He showed me the part and suggested that it could be a problem down the road. Since the system is 18 years old, I wasn't surprised that there might be a worn part that would need to be replaced. Luckily, he had the part on hand and was able to do the repair right away. Because I had the service contract, I received a discount on the parts and labor which was greatly appreciated. I'm so glad that I called Alpine all those years ago. I highly recommend them for your heating and cooling needs!"

"It was ok. Rough inspection was passed."

"it was a 5. it was excellent. because we had that issue the night before i called him 7:30 he called back after 30 mins and have a guy came out after 15 mins."

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"Job well done"