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Reviews of Wood Stove Companies Near You
Priddy Chimney Sweeps LLC.
I used the Google reviews when I chose Priddy to work with and I wish I had checked Yelp before making what was ultimately a poor decision. Yelp’s reviews are more indicative of the experience I had. My advice is to not use this company for more than a chimney cleaning. Right off the bat, it's really expensive for work that is good but not good enough for the price. More importantly, dealing with this company has been the worst experience I have had with a company, I think, ever. They started out great, very responsive and helpful until I paid my deposit and committed to the work. The workers were supposed to arrive between 8AM - 10AM which didn't happen at all, they were arriving between 11 and as late as 1:30PM and leaving by about 3 - 3:30. Twice they failed to arrive at all, no phone call from anyone, they just didn't show up and when I called I was told the main worker called in sick but no one thought to call me. What was supposed to take a week dragged out to close to 3 weeks because at one point they sent the workers to another job. The "project manager" Hind, didn't show up at all during the install, despite telling me she'd be here frequently to check how things were going, I saw her once, at the end. Then they sent me a "final bill" and once that was paid, they sent me another "final bill" and when I asked what it was for they just kept emailing the invoice. Finally, they said I had not paid for the actual stove which ended up being a blessing in disguise. Why? Because they sold me a stove that I can not get logs for - standard sized logs are 16" and the stove they sold me only takes 12". When I called around the city to find 12" logs no one cuts them that size and finally one of the vendors told me that it is very expensive to alter their equipment and since so few people need non-standard sized logs they don't cut them and that is why I can't find them. Maybe someone, somewhere would do it but I'm guessing at twice the price. So, I told Christine and Hind at Priddy to come and get the stove because I wasn't going to pay for a stove that I either needed to use a chop saw to cut the logs or hire someone else to do it - not an easy or cost effective solution. I've never owned a wood stove so I relied on these over-priced "experts" for information and guidance and they should have explained, when they RECOMMENDED this wood stove, that I would not be able to use standard logs for it and I would not have bought it. In fact, it was actually the ONLY stove they recommended so it's not as if I would have noticed the specs and asked, why does this one say 12" logs and this one 16"? When I sent them an email telling them about this problem, I didn't get an apology or even an immediate call back, in fact the first call back I received after I sent my email was about 2 weeks later and when I told her I was right in the middle of a meeting and to call back, it took her another 3 weeks to call me again. When she did, again no apology for what they'd done, just a demand that I pay for the stove and when I said come and get it she responded with, "it doesn't work that way." Okay well don't come and get it but I'm not paying for it. Maybe in her world, it doesn't work like that but in my world when you are sold a product that is unusable or when you are not satisfied with a service you don't pay, you send it back and you never use that company or service again.
- Charrese E.
Graves Design & Remodeling Inc
We are very happy in our renovated house! The crew was hard-working, punctual, responsive to my comments and suggestions, and very good at paying attention to detail. The woodwork was especially fine. Since it was such a complicated job, we had some scheduling back and forth, but my calls were always acknowledged. I felt I was in capable, trustworthy hands throughout. Doug was forthright about the gas lines in my 80+-year-old home and we compromised with gas fires and wood-burning stoves in fireplaces, that look very nice. I feel this is a company that stands by its work and its word. We were all so pleased with the kitchen that Caroline, the designer, had it professionally photographed for the Graves website.
- Priscilla L.
Bodmer's Stoves & Pottery
They are excellent. They are in this area, in the North of Virginia. They are basically the only people that have Pacific Energy's wood burning stoves, which is a Canadian Company. They are really responsive. They are very good with contacting us back and forth deciding what stove we needed, what are requirements were. The price is right in there with what Pacific Energy website says that people should be charging for the stove. And, since they don't do installation, they recommended a number people. We were so happy with the first one that we did that we're installing a second one and that was this past week that we contacted them for the second one. They are highly recommended. They have great people and great service.
- Kathryn G.
Jimmy Gusky Heating & Air LLC
Well. It went well. The service men appeared on time or early and efficiently cleaned the stove insert and the chimney.
- James D.
Fairfax Electric, Plumbing & Gas
.This was one of those "our water heater is leaking all over the floor and we need a new one now" kinds of situations. We looked up water heaters on Angie's List and they were highly recommended. They even had a coupon for Angie's List members. We had been thinking that our water would be the next appliance to get replaced, but we were not expecting to do it so soon. We had been looking at heat pump water heaters because our wood stove is in the basement and that is the hottest floor in the house. We knew that a heat pump water heater made sense for us. Not only did they have the heat pump heater we wanted available, but they were knowledgeable about them and installed our new one the next day. Colin and Cameron, who did the install were great! They took out our old water heater and installed the new one. They took the time to discuss the placement options with me and even had a great idea about where we could put a vent to let the heat pump take advantage of all that wood stove heat better.
- Suzanne H.
AllTech Services, Inc.
Full installation of a heat pump system and a mini split system in our 1970s remodeled house with new addition. Complicating matters, we did not have duct system so that was added as well. the heat pump system was on the upper floor and the mini split for the bottom floor. We also have a wood stove and Abe designed the system to take advantage of the wood stove's output to circulate air through the first floor. The design was well done. We spoke with many companies for this as we were doing the addition ourselves. Abe was the most knowledgeable as well as the most cost effective. He knew these systems inside and out and selected the best approach to retrofit our home. The fujitsu system selected for the moni split far exceeded expectations. I m familiar with Mr Slim's but on Abe's recommendation for cost savings and performace, he was right on This occurred one year ago. We could not be happier with the outcome. Abe's installation team was very professional. Out of all the contractors on our addition build, Abe's crew was by far liked the best by my wife who was here all day during the build.
- Gene D.
Winston's Chimney Service
The Provider was professional all the way. They arrived on time and exercised great care to protect the wood stove area from damage from their cleaning activities. They were nice people and pleasant to be around. They did a very thorough inspection of the boiler chimney. They showed me with pictures they took what potential repairs were needed this Spring and the cost. I would hire them again! They have been working on our property for many years and it's only recently we became Angie's List Members.
- Emanuel C.
Sixpenny Chimney Sweeps
Disappointing as the Angie's List representative was on the phone w/them when I ordered. She clearly explained I had a wood stove insert in the fireplace. We got a price, and I purchased. When I went to schedule the service they said there would be an additional cost which I declined. In fairness, I did get a full refund. However, I lost time which is valuable to me. Wouldn't use a service who says one thing one day, then another thing the next. Why bother when there are other services that will stick by what they say!
- David D.
Acme Stove Co
I visited Acme Stove while shopping for a zero clearance wood fireplace and have never been so insulted by a sales person in my life. I had done my research on line prior to visiting Acme, but was repeatedly belittled for asking about a wood stove replacement for our zero clearance fireplace and eventually walked out after having been accused of being too dense to comprehend that what I wanted was not possible. Since then, I have located two companies willing to do the work and have purchased a stove from one of them. I am surprised a company as disrespectful as Acme exists in today's market, and would strongly advise Caveat Emptor before setting foot in their store.
- Brian D.
PETER SCOTT LORD, LLC
Peter Scott Lord led an extremely challenging project to completion. Prince George's County inspection process made construction laborious, costly and difficult. Nevertheless Peter Lord led us through all the difficulties in the end. In a complex project such as this, minor things went wrong, and some obstacles were not anticipated. Some suppliers did not perform perfectly. Nevertheless Peter Lord's professional experience was indispensable.
- R W.
Wood Stove Services Near You
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