Get matched with top masons in Scotland Neck, NC

"Would be 5 stars based on the crew, but we had problems with the lead up to the job, which started 3 weeks late based on the salesman not understanding the scope of work and promising something that wasn't possible. The Friday before work was supposed to start, Gustavo (the supervisor) came to look at the job and let me know it would not be able to be accomplished the way we wanted. He worked with the Engineer (Scott) to figure out a way-ahead. Once the plumbers moved some interferences, the crew started. Eduardo (foreman) and his team (Jorge and Hector) did an expert job. They communicated each step of the way, were respectful of the inside of the house, took no shortcuts, and cleaned exceedingly well at the end of each day. These guys were top-notch! The best of the best! We were able to accomplish the first three of our goals: 1. Stabilize the house 2. Gain room in the basement. 3. Get lift to make the house [more] level. 4. Recover the existing beam for use over our fireplace."

"Outstanding Crew of Matt, Dave and Quentin. Professional Respectful of property and communicated great and answered all questions. Highly recommend JES and this crew if you need any work completed. Thank you JES and Matt, Dave, and Quentin."

"Very good. Very pleased staff very professional"

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

"They did not show up on the day of the appointment. They also did not call to reschedule or let me know that they were not going to show up to do the work. Then i come home a few days later and see they left a door knocker on my door saying they did the work. I would rather have been there when they were doing the work so that I could have known for sure that they completed it. lack of communication was not appreciated in this situation."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"My husband and I came home from visiting family over the holidays to a busted pipe in our basement. It was the main water line coming into the house. There was a river coming out of our garage and 3 inches of water in our basement. Not exactly what you want to come home to from being on the road for 10 days. Next day I called Pro-Worker and someone was sent right away to assess the damage. Steve was great and within 20 minutes I had a reasonable quote. Next day Steve came back with an excavator to dig up and fix the pipe. Leading up to Steve's arrival, I was kept in the loop of the estimated time of arrival. We had called other commercial names in town. One gave us a quote 4 times greater. Told us it would take half a day and a crew of men to complete. A couple of others told us they couldn't get to us until the end of the week, even though we told them we had absolutely no running water. Pro Worker/Steve came with one other guy and was done in just a couple of hours. As you can tell by the length of this post, I can't say enough great things about Pro Worker. We would definitely use them again and suggest them to anyone!"