Ned Stevens Gutter Installation

They did not show up on the day of the appointment. They also did not call to reschedule or let me know that they were not going to show up to do the work. Then i come home a few days later and see they left a door knocker on my door saying they did the work. I would rather have been there when they were doing the work so that I could have known for sure that they completed it. lack of communication was not appreciated in this situation.

fine

Awesome, talked me through the service they provide. communicate invoice by email. appreciate a contractor with modern communication

They did a good job, very persistent, but got the gutters cleaned really well.

They did a good job.

Good. Low contact. But the Gutters are clean so they did well

They were easy to get a hold of, completed the work quickly and did a good job with clean-up.

It went great. I didn't really know what needed to be done, and thought it might require replacing 20 feet of drainage pipe. Bill & his team figured out what and where the problem was, and fixed it for less than his estimate, since it only required about 7 feet of new piping. He also gave me some helpful advice on another issue, not related to gutters.

They do not come out and give an estimate. The estimate is over the phone, then they come out to do the job if you accept their estimate. I did not like that they will not call you before they come out to do the work, they just show up one day. All gutters were replaced. The first rain we had, 1/2 of all gutters had water running behind the actual gutter. We called p, they came out and added flashing to fix the problem. We realized today that there are other leaks and will have to call them again....

I was impressed with Triangle Gutters right away when I had requested a quote online through their website and was contacted only 3 hours later by Bill himself, who had already taken it upon himself to visit our home and look at the roof lines he'd be dealing with to give us a more accurate and informed quote. The same day I received a quote via email (after speaking with Bill via phone about our home and it's gutter needs), and the next day I was sent a folder from Triangle Gutters which contained a copy of the quote as well as two different swatch colors for the gutters (Triangle Gutters offers a wide variety of color options; our house is brown and we weren't sure which of the two browns they offered would match our house best). After signing the contract, Bill and his team were at our home installing the gutters within 3 weeks. Bill was there throughout the entire process, and he and his team were very efficient with their job, finishing in just a couple of hours (note: our home had not previously had gutters installed, so removal was not part of this job). The gutters were installed yesterday, and we had a good amount of rain last night and this morning to give them a good test and I have to say, it's a relief to not see pools of water sitting just 5-6 inches from our foundation anymore! It's very clear Triangle Gutters cares about their clientele and their work. I would absolutely recommend Triangle Gutters to anyone looking for gutter installation in the Triangle area.

fine, no problems since cleaning

The thing that I do not like about them is they are too damn pushy. Honestly, they did, they do nice work. I think they are pricier than they should be and they're just too pushy. They wanted to come four times a year. I said I live in the south. I didn't need them four times a year. I just don't like their pushiness.

unknown

Excellent work by Bill McCrorie - Triangle Gutters and crew. Very professional and owner was involved in every part of the processes during installation to completion. Highly knowledgable in his business and looks at your situation and needs for solution and recommendation. Very satisfied with their work.

Great service

unknown

They didn’t really do anything to prevent any clogging of the gutters. Basically now I realized that these gutters very easily and I need to get up there and clean them once a month and they didn’t really let me know that or let me know of any options of doing that. So, I just recently contacted them about that and they really basically said, oh, well, that’s just what happens when you have some trees in your lot – or something like that. They didn’t even, then, really offer any gutter guards or anything until I asked them and then even then they said they just didn’t really recommend them, but they didn’t have anything else to offer.

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unknown

Perfect. Bill is very friendly, but he's also about business, a real straight shooter. He clearly knows gutters, and just as important, he clearly knows how to run his business. Bill was directly involved in every aspect of the process, from the estimate through the installation. He didn't pressure me with a sales pitch, but he did provide a nice folder with all the details of what he does and the material he uses to do it. (The folder and the information in it really swayed me.) Bill responded to emails quickly, and he had his crew at my house ready to go at 8:00am--right on time. And by the way, he, too, was wearing work clothes. I left to go to work after greeting him, and when I returned I was thrilled to see how good the gutters look. And on top of all of this, Bill's estimate was definitely the cheapest out the the several I was given. Oh yeah, he also didn't try to sell me gutter guards at over $15/ft. I would definitely go with Bill and Triangle Gutter again, and I will be recommending them to friends and family.

unknown

Bill McCrorie contacted me the day after I sent in an online request for an estimate to assess the damage and repairs needed for my damaged gutter. He came to the house 20 minutes later. The work was done the day after I submitted my approval for the work. The work was done perfectly, efficiently and at a much lower cost than I would have expected. We will most likely be hiring Bill to unclog some of the French drains around our property.

The crew was curtious and efficient. They also cleaned up the yard after they were done.

After doing a very good job bringing my gutters up to standard last year, I use Triangle Gutters quarterly.