Get matched with top water softener pros in New Hill, NC

"Excellent and professional folks. Very courteous"

"Thermo Direct sent Joe Ginn to my home to replace my kitchen faucet! Joe did a FANTASTIC JOB!! He was kind, courteous, respectful and very professional!! He listened to my concerns and answered my questions. Joe is a blessing as well as a great asset to your company!"

"Horrible. I had them change the internal parts of two toilets (water)tank. They were leaking. They charged. me $650 to replace the internal parts of two water tanks of toilets which was in absolute rip off. There should be a law against anybody charging that much for something as little as this. The parts that they used to replace could not have cost over $50. So I paid them basically $600 in labor. I could have gone to Lowe's and bought two brand new toilets and had both installed for less than $700. I called Lowe's and priced this out."

"The technician came on time. Checked my facility very well, very professional to explain what he saw and thought. Very good attitude too. Thank you!"

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"They worked with me and they were excellent. I would definitely hire them again and I would recommend them as well."

"Beware of this company! I am a general contractor and have never seen a company run so poorly. I tried them out because of their great Google reviews, but unfortunately it did not work out and I had to fire them. I had to call multiple people multiple times to try scheduling work, they were not on time and just generally unprofessional. Obviously, I will not be using them again. Here is a direct quote from and email I received from my customer asking me to bring in another plumber: Some specific concerns include: Lack of Property Protection – Larry does not use shoe covers, floor coverings, or other protective measures. He also does not clean up before leaving. Kitchen Plumbing Rough-In – He left a significant mess in the kitchen that I had to clean myself when he roughed in the kitchen items. Work Under the House – Nails, wood scraps, and water were left behind. He also moved and failed to replace the plastic encapsulating my crawl space, and insulation was left out of place. Kitchen Work – His latest trip to the house, Larry rushed to gather materials to work in the kitchen, but did not complete the work, leaving the materials out. Powder Room Rough-In – He failed to protect my flooring and left debris in my cabinet, which was later moved to the garage. He also discarded scrap piping in my front planter. Wall Cut-Out – He rushed to leave without reinforcing the 2x4s, in the powder room requiring additional work after the flooring is complete. He was only at the house for an hour and had to depart since lives far away. I was expecting him to install items in the kitchen and rough in the bathroom. Nothing was done in the kitchen and minimal was done in the powder room. Tracking Debris – Drywall dust and wood shavings were tracked throughout the house, leaving me with over an hour of cleanup. Some trash was even left in my wife’s office. The mess he left in the bathroom was worse than the mess that you saw under the house. Damage to Cabinets – He nicked a new cabinet door and did not take care when placing the items to work in the kitchen. This happened and he did not do any work. This was just from his tools working near the cabinetry."