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"Well done"

"This will be a difficult review to write. I never like to be so negative, however this situation warrants it. I called â In His Timeâ repair to deal with a dishwasher problem where the machine had difficulty starting a cycle. The owner, Terry Wilson, came out and immediately diagnosed the problem to be the electronic panel. He explained that LG dishwashers were notorious with these panels failing and needing replacement. This diagnosis was seemingly very easy for him to define, he explained that this was very common. He recommended that if I was comfortable with doing basic repairs that I could order the part myself and install it to save myself any additional expenses. I felt comfortable with his ease of explanation and knowledge of what he was saying. He also told me I should expect to replace this panel every few years because it will eventually fail again. I was obviously disappointed to hear this but given todayâ s state of appliance quality, I wasnâ t shocked. I paid him his service fee of $65 and then proceeded to order the $195 panel. Once I received it, I installed it without too much difficulty. Unfortunately, it had absolutely no effect on my problem. After repeated attempts to contact Terry Wilson, he called me back. When I told him what I encountered he immediately told me how I made the mistake of buying the part when he recommended that I should have purchased a new dishwasher. I tried to explain to him that we never discussed buying a new dishwasher but he wouldnâ t hear of it and emphatically told me that this was his recommendation. It was obvious that he wasnâ t interested in entertaining any other option and rather than get into an argument with him I politely ended the conversation and said good-bye. i subsequently did more research and discovered that a common solution to my problem showed it was probably related to the latch switch. I found I could get one of those for $50 and ordered it. It was easy to install and immediately fixed the problem. So, in the end, I was in over $250 by using â In His Timeâ to help me falsely diagnose the problem and then when I explained to him the situation Terry wasnâ t even remotely open to the idea that he might have misdiagnosed the situation."

"I highly recommend Comfort Central. Owner Kevin Schumann and his co-workers, Jay and Thomas, did an outstanding job installing the new HVAC system at our house. Over a four-day period, they set up in our crawl space a furnace/AC unit, a new plenum box, pipes for venting, and a dehumidifier with its own elaborate duct and water-removal system that will help keep our huge crawl space dry. They also put in a new heat pump in the backyard and a thermostat in the house. I was so impressed by the people and the work they did. Kevin and Jay are remarkably knowledgeable and experienced when it comes to HVAC issues. Thomas did a very good job with the aspects of the project that he handled. Every installation presents its own challenges, and one of the best things about Kevin and Jay is their ability to improvise as the project moves along. They considered different options when deciding on the size of the new system, where vents should go, how the duct system should be repaired and improved, the placement and venting of the dehumidifier, and many other things. They always kept the code requirements in mind. They were on time, friendly, communicative, and always considerate about how their work affected us while we were in the house. Kevin, Jay, and Thomas were also terrific when it came to answering my many questions. Kevin’s wife Laurie, who manages the office, responded quickly to my e-mails and helped with scheduling. HVAC projects can be expensive and complicated, and we wanted the right company to handle ours. We learned about Comfort Central from our home health specialist who had worked with Kevin in the past and had received very positive comments about his team from customers. I can recommend Kevin and the Comfort Central crew without reservation."

"All went well, they are coming back to make some repairs."

"Tim is the best service technician! He was out today today for a maintenance and service call. He is very experienced and clearly explained what was needed and to recap at the end of the visit! I first started working Sheer Comfort in 2023 when they installed a new AC & Gas furnace for my home. I obtained 5 quotes from highly rated companies before deciding which company to engage. I worked with Travis Shearer (owner) on deciding which options were best for my home and I was impressed with his knowledge, fair pricing and ease to work with. The project was well supervised by Carl and installed by David & Eli......they were all great to work with. Tonya in the office was excellent in keeping me posted on timelines and managing the coordination for permitting and coordinating with the 3 sub-contractors needed for running gas lines and electrical to connect my new furnace and for a plumber to make changes to my water heater from my old gas forced air system. Sheer Comfort is the best!"

"His work was awesome. Easy to get in touch with and arrived so quickly. He is very dependable. So happy to have found him and will certainly use him for future projects."

"Great! Joel was great to work with. He did an excellent job."

"It went fine."

"Communicated well. Showed up on time. Did a great job. Highly recommend. "

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."