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TRUSTED BY DURHAM, NC HOMEOWNERS

  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon142
    Verified water heater services reviews

Top-Rated Water heater pros in Durham - Updated Nov 2026

Avatar for Air Experts Heating, Cooling LLC
Air Experts Heating, Cooling LLC
4.7(
3,419
)
Tankless Water Heater - InstallTankless Water Heater - RepairWater Heater - Install or Replace+1 more

Serving Durham, NC and surrounding areas

Approved

In business since 1986

Free estimates

Emergency services offered

We keep your heating, cooling, and plumbing equipment working properly and performing at peak efficiency while ensuring your comfort and keeping your air safe. We guarantee 100% satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

3 neighbors recently requested a quote
Recommended by91%of homeowners
Avatar for Streamline Services, Inc
Streamline Services, Inc
4.7(
735
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Durham, NC and surrounding areas

Approved

In business since 2001

Emergency services offered

Warranties offered

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+2

Response time1 day
19 neighbors recently requested a quote
Recommended by91%of homeowners
Avatar for Cape Fear Air, Electric & Plumbing
Cape Fear Air, Electric & Plumbing
4.8(
682
)
Water Heater - Install or ReplaceWater Heater - Repair or ServiceTankless Water Heater - Install+5 more

Serving Durham, NC and surrounding areas

Approved

Super Service Award Winner

In business since 1973

Free estimates

Emergency services offered

"I had Cape Fear come out for a second opinion because the company my home warranty company sent out was a joke (Comfort Wizards by the way). It was night and day difference with Cape Fear. Eddie(?) truly checked every part of the A/C unit, both in the attic and outside. He was very nice and patient with me watching and asking questions. I eventually decided to just get a new heater and A/C unit and got 5 or 6 different quotes. Cape Fear was tied for the lowest price. I normally go with the middle price quotes, but I was so impressed with the inspection and service provided by Cape Fear that I decided to go with them. The two men that replaced my unit were pretty young, which worried me a little, but it's been 3 weeks and I'm very happy with how everything is running so far."
cooling
 heating
 air conditioning
 air conditioning
Response time1 day
Response rate100%
239 neighbors recently requested a quote
Avatar for Price Point Plumbing
Price Point Plumbing
4.9(
34
)
Tankless Water Heater - InstallTankless Water Heater - Install - For BusinessWater Heater - Install or Replace+1 more

Serving Durham, NC and surrounding areas

Approved

In business since 2020

Emergency services offered

Warranties offered

We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all our projects, no matter how big or small. We are experts in plumbing and we will always keep you educated on your task or project.

Response time4 hrs
Recommended by93%of homeowners
Cape Fear Air Conditioning and Heating Company, Inc.
4.5(
47
)
Water Heater - Install or ReplaceTankless Water Heater - InstallTankless Water Heater - Repair

Serving Durham, NC and surrounding areas

Approved

In business since 1973

Free estimates

Emergency services offered

"Chris and his assistant today, Robert, were professional, courteous, and honest. I scheduled them to change out water supply lines on 5 toilets in our new home. Chris assured me that the lines installed were of high quality and did not need to be changed out. I have plans to install a water monitoring system and will definitely use Cape Fear (requesting Chris, of course) for the job. I highly recommend Chris and by association, Cape Fear!"
Response time12 hrs
177 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Thermo Direct, Inc.
Thermo Direct, Inc.
4.4(
351
)
Tankless Water Heater - InstallTankless Water Heater - RepairWater Heater - Install or Replace+1 more

Serving Durham, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2001

Free estimates

Emergency services offered

"Good work replacing furnace, hvac and ductwork. Did not complete job in the time frame promised, but did bring heaters over and provide a gift card to a steakhouse for the inconvenience. I have found them difficult to reach to schedule included service that was included with my purchase."
Daikin Unit
Install in Raleigh
Install in Raleigh
Ductwork Install in Raleigh
Install in Raleigh

+34

Response time6 hrs
57 neighbors recently requested a quote
Recommended by84%of homeowners
Avatar for PK Plumbing, LLC
PK Plumbing, LLC
4.8(
45
)
Tankless Water Heater - InstallTankless Water Heater - RepairWater Heater - Install or Replace+1 more

Serving Durham, NC and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

"My repairman was great, he was upfront he noticed a few things that were in need of repair. I decided not to go with the gas line because it wasn't budget friendly but did get my water heater flushed and my line fixed."
Water Filter for City Water
Water Softener for Well Water
Tankless Water Heater
Tankless Water Heaters
Install New Water Filter

+6

Response time5 hrs
Response rate90%
Recommended by97%of homeowners
Avatar for Blanton's Air, Plumbing & Electric LLC
Blanton's Air, Plumbing & Electric LLC
4.6(
390
)
Water Heater - Install or ReplaceWater Heater - Repair or ServiceTankless Water Heater - Install+1 more

Serving Durham, NC and surrounding areas

Approved

Super Service Award Winner

In business since 1951

Warranties offered

Credit card accepted

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."
Hot Water Tank
Shower Install
Brita Filter Before and After
Brita Pro Filter
Tankless Water Heater

+4

Response time10 hrs
39 neighbors recently requested a quote
Recommended by93%of homeowners
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Water Heaters FAQs, answered by experts

Water expands when heated and also when freezing. When water is heated, it expands by around 4%. For a full water heater, this is one of the main reasons malfunctions occur—the hot water has nowhere else to go but out. Due to the constant expansion and reduction in volume, it’s recommended (required in most places) that an expansion tank be installed.

Flushing biannually, checking the anode rod, and temperature settings maximize equipment lifespan while reducing surprise costs.

There are many issues that can cause cold showers, but the most likely is a problem with your water heater, especially if other fixtures also don’t get hot water. If it’s just your shower not getting hot water, you likely have a broken or damaged shower cartridge. You can replace this yourself or hire a plumber to do the work for you if you’re not comfortable working with plumbing.

If your water heater continues to have issues, you may wonder how long an electric water heat lasts. On average, these units last between 10 to 15 years. Following a proper maintenance schedule can help the water heater live to the end of its average lifespan or longer.

Water heater installation code requirements are in place to keep your family and home safe. Water heaters that are installed wrong can simply not work. However, that's an, if you're lucky, type of situation. More commonly, incorrectly installed water heaters pose a real threat from carbon monoxide poisoning, gas leaks, water leaks, and even explosions. 

The Durham, NC homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.