Get matched with top water heater pros in Stem, NC

"As a single female homeowner, I always have trepidation about hiring someone to work on my house. Sam was professional, friendly, and most of all honest! I really appreciated the service I got."

"Excellent installation of water heater."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We’re dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"The Water Specialist representative identified the problem immediately, replaced the tank and reconfigured the piping. He came within hours of our call and worked very quickly. We highly recommend the Water Spevialist and will turn to them for future needs!"

"Mr. Campbell did amazing work! He took care of all of my concerns with the plumbing in my house. Should I ever need a plumber again, he’s the guy I’m going to call. His prices are fair and his work is top quality."

"Matthew came to do a free inspection of my plumbing.  He noticed some water under the kitchen sink and gave us a very reasonable estimate for that repair.  We ultimately decided to replace the sink and faucet, as the whole setup wasn't in great shape.  Matthew came the next day and did the job; he was punctual and professional, and he did an excellent job.  We are very pleased with how it turned out.
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$59 service fee

"Repeat customer, Jordan Plumbing came to fix a water leak on my house in Morrisville on a few different occasions. Great service, courteous, professional and respectful. Won't be calling anyone else."

"When I called to schedule my service after our hot water heater suddenly started malfunctioning, the customer service agent was friendly and helpful. She set up an appointment for as soon as possible to get a technician out to examine the heater. I appreciated that they gave me just an hour-long window for when they would be coming, since some companies give you four or five hour windows when you need to be waiting by your phone at home. The two technicians arrived on time and called in advance to let me know they were coming. The main technician seemed knowledgeable and he walked me through all of my options. They had the heater installed the same day in a reasonable amount of time. I could tell that he took care in his work because he re-examined the hot water heater after he installed it to make sure it wasn't leaking. He also offered me extra services that where related to problems we were having (hard water). We weren't planning on having a water filter installed, but he let us know that it could help with the high iron content in our water, which could have been putting a strain on the hot water heater.
I only have two small complaints about the company. The Angie's List coupon, which was one of the main reasons I chose their services, is actually only for ONE service. I let the customer service agent know that I had a coupon up front, but she never told me that it was only for one service. I didn't find out that I could only use it on the largest item on my bill until the technician walked me through the services that I was about to authorize him for. I didn't argue over the price since it was still a good deal, but I think the coupon was misleading since it did not specify that it was on one item only. The other complaint is that I was told that I could get an iron filter for the house, but the technician later said that they did not carry them at the supply warehouse. I feel like he should have been aware of that. I would use their services again and was pleased, but the coupon fine print needs to be added for sure. This is why I put a C for professionalism, because I didn't know where else to categorize this oversight."