Approved Pro
ARS / Rescue Rooter Raleigh
Sewer Main Clearing, Water Heater Installation and Replacement, Water Heater Repair or Service,
About us
ARS is a trusted service provider in heating, air conditioning, plumbing, indoor air quality, and attic insulation. Our courteous HVAC and Plumbing technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed, insured and provide estimates before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial.
Business highlights
Se habla espanol
Emergency services offered
49 years of experience
Services we offer
Gas Water Heaters, Tankless Water Heaters, Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.398 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 16% | ||
| 4% | ||
| 3% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 98 reviews
Mia V.
Jun 2025
Drain Clog or Blockage Clearing
Great experience
Scott H.
Dec 2024
Quick and easy repair.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Tim S.
Sep 2024
Drain Clog or Blockage Clearing
Got scheduled for service and was called 20 minutes before saying they did not offer that service.
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
Todd L.
Sep 2024
Quick response, fast service. The cost was a lot more than I expected, but I am happy with the outcome.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
John M.
Jun 2024
This is the 2nd time I have used this company. The first was AC unit and after the 2nd or 3rd time they came out I ended up paying someone else to fix what they made worse. This time my sink was leaking in the kitchen sink off and on looked like a pipe or hose. I put water in the sink using stopper and then let it out to see if I see water. Nothing came out. Someone came out and checked the leak ended up replacing the part in the sink where the water drain. I didn?t understand how that was the issue from me filling sink with water and nothing came out from that at the time. Here it is after 3am and my wife wakes me up to tell me the sink is leaking worse than it was. I was charged over 500 after I was told service fee was 79. I understand parts and labor so I was just happy it was fixed before I had major damage. The issue was not resolved and I have to now miss work again to have this taken care of.
Response from ARS / Rescue Rooter Raleigh
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Kim, a call on 919-882-0664at your convenience."
David M.
May 2024
Quick response. Identified the problem immediately.
Response from ARS / Rescue Rooter Raleigh
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Sylvester C.
Dec 2023
Water Heater Repair or Service
very professional
Amy J.
Nov 2023
Water Heater Repair or Service
I was called quickly. The appointment was made quickly. They showed up on time. The price was a little less than what I was quoted.
Joseph R.
Oct 2023
Drain Clog or Blockage Clearing
Turned out the job was smaller than I'd initially expected, and their plumber got it done quickly and efficiently
Gayle S.
Sep 2023
Water Heater Installation and Replacement
On time. Clean and efficient. Everything I expected and more.
Tom H.
Aug 2023
Tankless Water Heater Installation
They gave great advice on where to install the new tankless water heater and worked hard to get it completed. Would highly recommend the contractor.
Guy G.
Aug 2023
Hg
FRANK E.
Jul 2023
Water Heater Repair or Service
Good value. Specials are GOOD.
Wannarat A.
Jul 2023
Water Heater Repair or Service
Fast response when you needed
Terry C.
Jun 2023
Deborah C.
May 2023
Expensive. Nearly $700. bucks to unclog a drain and put and additional ,inexpensive piece of pipe on the kitchen sink. I wasn't expecting it to be that much.
Bob C.
May 2023
.
Alfredy P.
Apr 2023
na
Arnold H.
Apr 2023
Water Heater Installation and Replacement
Outrageous cost
Teresa W.
Apr 2023
Good service.
Stan T.
Apr 2023
Sewer Main Install, Replace or Repair
Watch out very expensive for work completed. Cost almost $600 to replace a 90 degree fitting. Would not use again unless it it a crisis.
Lisa A.
Mar 2023
Sewer Main Clearing
Roberto was so courteous and helpful. He left the area spotless.
Ger S.
Mar 2023
The fixed our issue quickly
Brendan L.
Feb 2023
Prompt and polite. Checked fir water leak but found none
Malinda M.
Jan 2023
The Tech. was professional and very informative. I didn't have to have any repairs done because before he came the problem was ok due to my adjusting a hose in the tank of the toilet.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ARS / Rescue Rooter Raleigh is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 6:00 PM
ARS / Rescue Rooter Raleigh accepts the following forms of payment: CreditCard
Yes, ARS / Rescue Rooter Raleigh offers free project estimates.
No, ARS / Rescue Rooter Raleigh does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Raleigh does not offer a senior discount.
Yes, ARS / Rescue Rooter Raleigh offers emergency services.
Yes, ARS / Rescue Rooter Raleigh offers warranties.