Get matched with top grab bar installation pros in Durham, NC

"We had our shower completely redone. It looked great but one of the bars came in the incorrect color. Joey Kun came out and changed the bar. While he was here, we mentioned that the hot water didn't seem to have much power. He took apart the shower fixture and fixed the hot water valve. He also removed some silicon fingerprints from the doors that had been left during installation that we could not remove with glass cleaner. He was very professional and willing to make us satisfied with the project. We appreciate his willingness to look at the couple of items that were not originally on the work order so that we didn't have to make another appointment to have someone else come out. He was just great to work with!!"

"We hired the crew to complete several home improvement projects including installation of picture frames molding, replacing stair railings, painting several rooms, installing a new utility sink, and some electrical work. The crew is very friendly and courteous and takes pride in their work. If there were any issues they were open to making changes without question. I will definitely be hiring them again in the future."

"It went well, thanks for relocating our cabinets, installing our farmhouse apron front sink and hardware and giving us advice on the best countertop selection for our need."

"Triangle Classic Homes
Owner - Ralph Rohn
 
Overview:
Quality: 5 stars
Timeliness of completion of work for my house:
·        
July 2015 - 2 days for painting an entire house
with a crew of 6-7. Crew leader: Jesus
·        
December 2010 - 1.5 days for roofing an entire
2500 square foot 1.5 story house. Crew leader: Rudy
·        
January 2011 - 3 days for new sheetrock and
painting living room wall that suffered mold buildup from previous leaking
roof. Note: spackling needs time to dry overnight properly before painting.
Crew leader: another Jesus
·        
May 2014 - 1 week for gutters due to unexpected
complications> Crew leader: Noberto
In general Ralph?s  subcontracted
crews work extremely fast, methodically, professionally, and clean up well.
 
Ralphs demeanor:
Likes to kid around with the home owner with the intent with of establishing a
long term friendship. If you are the type who easily gets offended with someone
who is not politically correct and has a dry sense of humor you may not like Ralph.
I like Ralph. Demeanor of Ralph?s subcontractor crew leaders: cheerful and
eager to do good work.
 
Ralph?s Philosophy:
Customer does not pay anything until the job is complete and customer is
completely satisfied. Generally prefers a verbal contract and what is written is
not highly detailed. With most contractors before Ralph I found it necessary
for a detailed contract because of their dishonesty. With Ralph I found it is
only necessary to be basically clear what I want. He has the experience and
character  to get it done correctly. It
you do find something that one of his crews did not do correctly then simply
and nicely call it to his attention without panicking and he will gladly make
sure it is corrected to your satisfaction 
in a timely manner (no long drawn out delays).
 
The only time I panicked was during the gutter install when
two of Noberto?s crew during his absence did not seal the end-caps properly and
align the downspouts properly. When I showed Noberto the evidence he cheerfully
corrected the issues himself. I?ve come to realize I don?t have to babysit any
of Ralph?s crews like I have had to do with other contractors when Ralph was
booked up solid with other customers.
 
With Ralph?s crews for the most part - watch and be amazed
with delight.
 
The only negative:
Ralph is partial to Plygem windows because Plygem gives contractors the least
amount of grief and better discounts. My experience with Plygem, even their
high end windows, is of poor quality in protection from the elements. Note:
they were installed by a previous contractor. When I ordered replacement casement
sashes I had to return the first set due to poor packaging and scarring. On the
replacement set a year after install, the flaps that protect from the rain began
to tear off easily when opening the window. Note: Plygem took over M&W
Windows.
Note: even a good quality window will not last long if
poorly installed whereas a poorer quality window will last longer if installed
properly and homeowner follows manufacturer?s instructions for proper
maintenance.
 
Advice: When it
comes to windows and siding it is best to budget/ set aside in advance at least
$35K for a 2600 square foot house. Reason is the manufacturers of siding change
their thickness on a regular basis and window manufacturers also do not
maintain backwards compatibility when it comes to dimensions. Twenty year old windows
and siding cannot be replaced piecemeal which my wife and I have learned the
frequently frustrating and expensive way over the last 20 years.
 
My recommendations for:
·        
Siding - LP Smartside
·        
Windows - Marvin
 
Be careful even with installers who have been certified in
installing certain product lines. Certification
does not necessarily mean they will actually execute a proper install. My
regret is that Ralph was tied up back to back with large contracts when we
realized we needed a major overhaul done at once. The contractor who was
certified and who had a five star rating on 
Home Advisor who installed the LP Smartside and Marvins was a nightmare.
After three  months of nightmares, we
checked the website for his ratings and they were no longer on the website. We
had to force them to get the work done properly after showing them over 500
photos and documenting thoroughly things poorly done and destroyed. They backed
out of painting our house when they realized to total cost of repairs would
exceed $30K in which case a building permit is needed in Raleigh, NC.
 
Fortunately Ralph?s painting contractor Jesus made up for
our previous trauma and our house looks beautiful again.
 
Ralph of Triangle Classic Homes is my go to contractor when
he is not tied up with other major contracts.
 
If you need piecemeal work done then it is likely you will
need to hunt for a handyman who has good recommendations from people you have
met face to face and not ratings on some website.
 
A ratings website is a good start to narrow down your
choices but ideally should be followed up with your own personal contacts face
to face, phone calls, emails, etc with people whose judgment you already trust.
Review is copy/pasted from Ms Word 2007 document.
"

"The installer wasn't feeling well and arrived later than expected (approximately 45 minutes later) . He called and informed me of this.  He installed the bi-fold door within an hour.  The back storm door required more work.  The iron railings had to be removed and the awning expanded to accommodate the storm door.  The fixtures holding the awning were difficult to remove, broke the bit on the power tool.  He ended adjusting the awning manually.  The storm door was installed and the railings were put back in place.
I was told that the railings couldn't remain there with a storm door installed by another installer.  But because I live in a townhome and we have an association,  I didn't want to not have the railings, or to alter them drastically.  I am completely happy with the way finished work looks and performs. 

"

"This company was Phenomenal. We had them to install a walk in shower and it is beautiful. We could not have been happier with the results! I would definitely give them 5 star!! I ca see why the company is Calle 5 Star Bath Solutions!! Very happy customer!"

"Joe, the installer for Cransten, did a fantastic job laying the tile, installing the new toilet and repiping the new cabinet with facuet ! Felt nice to put a new coat of paint on the walls !!"

"After contacting Bautista Bros., Hugo came out and we discussed the work that needed to be done and agreed on a tentative date to begin. I have never seen anyone work as hard and as consistently as  these men. The work done on the roof (at a previous time) was a very big job and they worked from around 8 until it got too dark out and they finished the job. Bautista Bros. are very versatile and do excellent work for a fair price. While pulling out the washer to install the flooring Hugo noticed that the plumbing fixtures were rotted and leaking, something I had not known. He readily offered to take care of the problem and as usual did a great job.
Whenever I have anything at all that needs work I will always call Bautista Bros. first. Hugo has said that he cannot always  do more advanced work in some areas but so far there has been nothing he has not been able to repair. His work is high quality and I would recommend him to any one. And, he is a nice guy.
"

"Very professional, competent and neat. Showed up when he said, finished the projects in a timely manner and cleaned up after himself when done. He took care of replacing some trim, aligning doors, installing hardware, sheetrock work and painted. Allen knew what he was doing and didn't waste any time taking care of the projects."

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