Get matched with top air conditioning pros in Climax, NC

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"A" for techs work, knowledge, personality

"F" for charge for capacitor....Charged $179.00 for capacitor

      $6 to $7 on internet, $8 to $10 at Home Depot / Lowes, $5 to $15  on "Angie's List" ( 8 best out of 44 answers on....           How much  does it cost for a capacitor to be installed in a home AC unit? ) 

1093% markup on $15.00 part...

      Office Manager said that was a flat rate charge for that part which was changed out in less than 5 minutes. Had on truck because this was a very common, standard demand fix on AC units.  I told tech at installation that $179.00 sounded high for the capacitor.

Office Manager did not have a flat rate book in the office, said all books out in the field, so could not verify the charge.

100% markup on parts is standard on most industries, but I don't appreciate being taken for over 1000%

     

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"Sales worker was very friendly. The installers got it done in a day like they said they would. System is working great."

"They were a bit pricey. They came out and charged me double for what they quoted. They did not resolve the issue on my AC unit."

"It was very much needed. Never had my air ducts cleaned before, a bit pricey but well worth it!"

"I was blown away by my experience with Shamrock. 2 other companies told me I needed a new unit and that my 6 yr old unit was basically junk. Shamrock found the small hole instantly ( others did not even check for it), showed me exactly what was wrong and what would fix it, came the following morning and repaired my unit for a fraction of what it would've cost me anywhere else. My AC has been running perfectly ever since. Will and Bobby were nothing short of professional, caring and efficient. I highly recommend their services and can't thank them enough for their honesty and expertise!"

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"The company is so helpful and actually cares about getting things right! AC works better than ever and I am ready for the summer now!"

"Charles Miller is a highly knowledgable person with the highest integrity and professionalism that I have found not customary for this industry. He also has the ability to clearly explain not only HVAC basics but the most technical of questions. The system he recommended and installed has significantly improved the heating conditions in the house with the promised savings. I highly recommend him and his company. Ron Charbonneau 706 Rockford Rd High Point, NC 704-895-4220"

"Their work quality was excellent, kind customer service. Their prices were very fair, overall it was a good experience and I would absolutely recommend them to anyone who asks! They do all kinds of services... from HVAC to repair, even carpentry work! This company is amazing, they really DO IT ALL, as their name itself implies... I needed a lot of help in my home, and this company provided stellar help."

"The individual arrived sooner than I anticipated which was a pleasant surprise. Repairs were accomplished quicker than I anticipated and was very fair with the price charged. Would strongly recommend Carter HVAC for repairs to your A/C and Heating system."