Tim, my contractor and I met in mid January. Tim said he would contact the counter top material representative about the odd color variance in the counter. He said the chip in the counter and scratch in the sink were not there at installation and blamed them on the plumber who installed the fixture and hooked up the plumbing. He said plumbers are often responsible for damage such as I found. I asked if there was a way to repair the chip and he said he would ask the rep. He did agree to replace the sink. At the end of January, I met with Tim and the rep. The rep said that the color variance occurs when the protective cling sheet is separated from the stone material. He applied some solutions and cleaned the stone to make the splotches disappear. He recommended a way to smooth out the chip. Tim said he would be in touch about the sink. From January to the end of June I did not hear from Tim. I left a phone message and he did return the call. He said he had recently seen a note on his desk about the sink replacement but had been busy. We agreed on July 1 and he said he or the installers would confirm before arrival. No one called but two men appeared at the door on July 1. They had no name badges or company shirts and no name on the van. I did open the door and one said they were there to replace the sink. I asked if they knew what to do about the chip in the counter and they both said no. I relayed what the manufacturer's rep told Tim and me. There was a loud announcement from the man under the sink at one point and when I asked what was going on, the other man glossed over it and said it was nothing. The sink was replaced and the counter had apparently been addressed. When I lightly ran my hand around the sink it felt smooth. Since the bathroom is used only by overnight guests, it was a couple of weeks later when I ran water in the sink while cleaning. As I put items under the sink I saw a small accumulation of water directly under the sink drain line. While running the water, I saw water slowly running down the drain line. While polishing the stainless steel sink faucet I found small indentations in the metal which were never there before. I sent Tim an email explaining the leak and faucet damages. He replied that it had been too long since his men had installed the sink for him to do anything about either issue. In subsequent writings, Tim again blamed the original plumber and claimed that he informed ProSource that a plumber needed to meet his men when the sink was replaced. He also claimed that his men called him on the day of the service call to report that there was no plumber present and that he told them if I insisted, they could reconnect the sink pipes but he would not be responsible for any leaks. I checked with ProSource and the manager said they had not heard from him about the sink replacement or having a plumber present. Neither my contractor nor I had heard anything either. His men never mentioned the word plumber to me. My plumber fixed the drain line leak. He said two pipes were not tight. He applied a tape wrap to the threads on one pipe and then connected the two.
Since my new bathroom had been used only by family guests before the sink was replaced and I cleaned it after use, I can say with certainty that the faucet was not damaged before the R&L men replaced the sink. The drain pipe did not leak before the sink was replaced. There are several good reviews for R&L. None of them involve an issue with product or installation. There is one review where there was a big problem and Tim did nothing. Tim does not do well with problems. From my perspective, he does not take responsibility for ANY problems.
In an attempt to arbitrate this issue, Tim sent answers to my issues that were inaccurate and he sited conversations which cannot be proven. When Tim is hired directly by a customer, there is a contract. I had no contract with him and therefore had no way to know any stipulations which may appear in his contracts. He stated that the job was small and referred to the fact that it was not worth much money to him. His words indicated that he would not spend time on problems if he could avoid it. Since his workers automatically reconnected the plumbing drain line when they installed the sink, I believe that the leak is the responsibility of R&L Stone and Marble. Since there were no workmen in the bathroom since completion except those sent by R&L Stone & Marble, I believe that the faucet damage is also their responsibility. I will amend this review if my costs for damages are reimbursed. "},"url":"https://www.angi.com/companylist/us/sc/fort-mill/randl-stone-and-marble-reviews-6439947.htm"},"position":2},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Lowe's","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Tom C."},"reviewBody":"Lowes acted as a intermediary for a plumbing contractor to install a vanity and sink. Their price was high on the installation and they did not inspire confidence. The Lowe's products themselves seemed fine. "},"url":"https://www.angi.com/companylist/us/nc/charlotte/lowe%27s-reviews-2096510.htm"},"position":3},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"REA BROTHERS","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"R T."},"reviewBody":"They are a plumbing company and were very good. They remodeled the bathroom and installed new tubs, sinks and quite a few things. They were prompt about any problems or concerns that you might have and they did not have to come back and redo anything."},"url":"https://www.angi.com/companylist/us/nc/charlotte/rea-brothers-reviews-2073088.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"GARY JONES PLUMBING","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Garrett L."},"reviewBody":"Although this company had never installed dual-flush toilets and a sink design that I wanted to use, they carefully did the work with complete success. They were very innovative with the sink design and created a solution that no one else had thought of and which makes my raised sink look beautiful. They were very professional, personable, and careful with their work. When they made a mistake in a measurement, they quickly corrected the work and did not charge me for the time. I used some salvaged plumbing from the 20's along with contemporary fixtures and they worked with both. I couldn't be more pleased with the results."},"url":"https://www.angi.com/companylist/us/nc/efland/gary-jones-plumbing-reviews-2043632.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"CRS Marble & Granite","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Troy P."},"reviewBody":"Although they are located in Raleigh, they do a lot of work in the Charlotte area, and are planning on opening a location here soon. I was referred by a friend. I wanted to have \"Verde Butterfly\" granite installed, and they were about $3 per square foot cheaper than anyone I had called in Charlotte. He also sold me a very nice sink for a great price. After someone came out and measured the sink, it took approx. 10 business days and they delivered and installed it very quickly. The countertop and sink were cut perfectly, so the installation went smoothly. There was one place under my old countertop that had a gap that the installers cut a piece of wood and filled in so the granite would be properly supported and not crack. The installers spoke limited English, but that wasn't a big problem. Overall, I was very happy with their product and installation and would recommend calling them if you're shopping for granite or marble."},"url":"https://www.angi.com/companylist/us/nc/raleigh/crs-marble-and-granite-reviews-381881.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"INSTYLE CHARLOTTE INC/INSTILE STONE CORP","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"ROGER S."},"reviewBody":"On the day of the counter install, they informed us they had dropped and broke our new sink. The only alternative was to install it cracked and broken and they agreed to order us a new one. Over two months later, they received a sink and installed it. It was the wrong color. They have never installed the right sink for us and have not responded promptly to a complaint from the BBB. They have received a final warning from the BBB over this. They also did a poor job of cutting and polishing the countertop and did not secure our dishwasher to the new countertop as they should have. The office and installers have been terrible to communicate with. At one point the owner, Lennart Wiktorin told Alexandra, who works in the office, to fix this and even told her it wasn't our fault. She has lied to us and will not talk to us on the phone. I have called and emailed the owner and he refuses to reply."},"url":"https://www.angi.com/companylist/us/nc/charlotte/instyle-charlotte-incinstile-stone-corp-reviews-105300.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"BURROWS MARBLE & GRANITE","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"LINDA G."},"reviewBody":"The countertops look great. They came in on time, and the cost was excellent. The estimate was higher than the final cost, even though they installed all the new sinks as well. I would recommend them to friends and family. They cleaned up after themselves."},"url":"https://www.angi.com/companylist/us/ut/springville/burrows-marble-and-granite-reviews-282922.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"D G H PLUMBING INC","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"PATRICIA S."},"reviewBody":"PRICE LISTED IS FOR ONE HOUR OF WORK ($75) AND A 20% DISCOUNT FOR SENIORS. HE ARRIVED ON MONDAY AFTER THE FOURTH OF JULY AND DID NOT CHARGE EXTRA FOR A HOLIDAY. I WAS GOING TO GET RID OF MY OLD SINK, BUT HE SUGGESTED NOT TO DISCARD. HE SENT ANOTHER GUY TO PUT THE SINK IN, AND THIS GUY DIDN'T FIT THE SINK IN PROPERLY, AND IN TRYING TO GET THE SINK IN, HE HAMMERED AGAINST THE EDGE OF THE HOLE THAT THE SINK DROPS INTO AND MANAGE TO FORCE THE FORMICA BACK FROM THE EDGE AT ONE POINT AND MADE IT BUBBLE. I COMPLAINED ABOUT THAT, AND THE MAN WHO INITIALLY CAME, CAME BACK OUT TO FIX THE FAUCET AND I TOLD HIM THAT WASN'T THE ONLY PROBLEM AND I SHOWED HIM THE RAISED AREAS. HE SAID IT WASN'T THEIR FAULT. I CALLED THE OWNER. HE CAME OUT AND HE SAID THE SINK WASN'T PUT IN RIGHT. HE TOLD ME THAT THE GUY DIDN'T USE HIS HAMMER. HE FIXED THE SINK AND MADE IT LEVEL, BUT DIDN'T FIX THE SPOT. I'VE CALLED AND LEFT 3 MESSAGES AND THEY HAVEN'T CALLED BACK. IT'S BEEN A MONTH, THEY'VE NOT CALLED."},"url":"https://www.angi.com/companylist/us/nc/charlotte/d-g-h-plumbing-inc-reviews-132406.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Jim Dickerson Co Plumbing Electrical HVAC","address":{"@type":"PostalAddress","addressRegion":"NC","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"JOSEPH L."},"reviewBody":"INSTALLED A NEW PEDESTAL SINK AND ATTACHMENTS. EXCELLENT JOB. WAS ABLE TO DO IT THE DAY AFTER WE CALLED."},"url":"https://www.angi.com/companylist/us/nc/charlotte/jim-dickerson-co-plumbing-electrical-hvac-reviews-65868.htm"},"position":10}]}
Sink Installation reviews from real Angi homeowners in Charlotte, NC
After the installation, I looked at the vanity top and undermount sink. The counter top fit well and I did not see anything wrong in the sink but did not touch anything because the caulk was still wet. When all the bathroom work was complete and no more workers needed to come in, I did a...
Although they are located in Raleigh, they do a lot of work in the Charlotte area, and are planning on opening a location here soon. I was referred by a friend. I wanted to have "Verde Butterfly" granite installed, and they were about $3 per square foot cheaper than anyone I had called in...
Roger S.
1.0
04/2007
On the day of the counter install, they informed us they had dropped and broke our new sink. The only alternative was to install it cracked and broken and they agreed to order us a new one. Over two months later, they received a sink and installed it. It was the wrong color. They have never...
Linda G.
5.0
06/2006
The countertops look great. They came in on time, and the cost was excellent. The estimate was higher than the final cost, even though they installed all the new sinks as well. I would recommend them to friends and family. They cleaned up after themselves.
At HotCo The Hot Water Heater Company, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business. Call or click to schedule a free estimate today.
"Gave me a great quote and great advice on servicing my tankless water heater."
Donovan L on February 2025
At HotCo The Hot Water Heater Company, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business. Call or click to schedule a free estimate today.
"Gave me a great quote and great advice on servicing my tankless water heater."
Thank you for looking at my profile. I do not do tankless. I am a expert in replacing water heaters. I have over 40 years of plumbing experience. Please Google Medlins plumbing out of Iron station NC. Look under HomeAdvisor and you will see a extended reviews of my business. I'm the lowest price in (Charlotte, Huntersville, Cornelius Gastonia) on water heater replacement. Thank you 704-678-7703 . To see my reviews on HomeAdvisor please copy and paste HomeAdvisor down below. https://www.homeadvisor.com/rated.medlinsplumbing.6061150.html
"David Medlin, of Medlin's Plumbing, did an extraordinary job in replacing my water heater. He is honest, fair, and thorough. I cannot recommend him highly enough! He is excellent and a true professional!"
Bert T on April 2025
Thank you for looking at my profile. I do not do tankless. I am a expert in replacing water heaters. I have over 40 years of plumbing experience. Please Google Medlins plumbing out of Iron station NC. Look under HomeAdvisor and you will see a extended reviews of my business. I'm the lowest price in (Charlotte, Huntersville, Cornelius Gastonia) on water heater replacement. Thank you 704-678-7703 . To see my reviews on HomeAdvisor please copy and paste HomeAdvisor down below. https://www.homeadvisor.com/rated.medlinsplumbing.6061150.html
"David Medlin, of Medlin's Plumbing, did an extraordinary job in replacing my water heater. He is honest, fair, and thorough. I cannot recommend him highly enough! He is excellent and a true professional!"
We've dedicated our lives to hot water and hot water heaters. If you need hot water fast, you're calling the exact right people for the job. We provide a quick response, guaranteed price quotes, free in-home estimates and unparalleled hot water expertise, delivered by licensed plumbers. The fact is, when hot water and hot water heaters are all that you do, you know them better than anyone Call today to meet one of our punctual, professional plumbers.
"John Gallagher did an awesome job! He was very polite, friendly and finished the job. I will call them again."
Tona M on June 2025
We've dedicated our lives to hot water and hot water heaters. If you need hot water fast, you're calling the exact right people for the job. We provide a quick response, guaranteed price quotes, free in-home estimates and unparalleled hot water expertise, delivered by licensed plumbers. The fact is, when hot water and hot water heaters are all that you do, you know them better than anyone Call today to meet one of our punctual, professional plumbers.
"John Gallagher did an awesome job! He was very polite, friendly and finished the job. I will call them again."
A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.
"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."
Diana V on January 2025
A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.
"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."
No Service Call Fee. Period. You shouldn’t have to pay just to hear what’s wrong. We’re here to help, not hustle. That’s how relationships are built. At Winn’s Plumbing, we put our C.R.E.W to work for you! Communicating Proactively, Relationship First, Excellence Driven, and Win-Win! Together we can solve any plumbing problem.
"Winn’s Plumbing : great service team, polite and expert installation of new water heater. Highly recommend them 10/10"
Dominic V on May 2024
No Service Call Fee. Period. You shouldn’t have to pay just to hear what’s wrong. We’re here to help, not hustle. That’s how relationships are built. At Winn’s Plumbing, we put our C.R.E.W to work for you! Communicating Proactively, Relationship First, Excellence Driven, and Win-Win! Together we can solve any plumbing problem.
"Winn’s Plumbing : great service team, polite and expert installation of new water heater. Highly recommend them 10/10"
From the time you contact Mr. Rooter of Charlotte, you’ll recognize a difference in our service. Earning the title of the best plumber in Charlotte is something we strive to earn everyday with each customer. There are no standard jobs or one-size-fits-all solutions from our Charlotte plumbers. Our trusted professional plumbers are the industry leaders when it comes to providing quality service at affordable rates for every area of your home. Whether your plumbing problems surface in the middle of the day or on a holiday weekend, Mr. Rooter Plumbing of Charlotte is ready to take your call to see how our team can solve your plumbing needs.
"Technician was very professional and cleared obstruction to be able to use the toilets, sinks showers and washer. Identified the faults in my pipeline to prepare for additional work."
Randy B on March 2025
From the time you contact Mr. Rooter of Charlotte, you’ll recognize a difference in our service. Earning the title of the best plumber in Charlotte is something we strive to earn everyday with each customer. There are no standard jobs or one-size-fits-all solutions from our Charlotte plumbers. Our trusted professional plumbers are the industry leaders when it comes to providing quality service at affordable rates for every area of your home. Whether your plumbing problems surface in the middle of the day or on a holiday weekend, Mr. Rooter Plumbing of Charlotte is ready to take your call to see how our team can solve your plumbing needs.
"Technician was very professional and cleared obstruction to be able to use the toilets, sinks showers and washer. Identified the faults in my pipeline to prepare for additional work."
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Arrived quickly. The young man was professional and polite. He got the job done surprisingly fast and made sure to explain what he did and why. The cost was clear and very fair before the work started and payment was easy."
Mary T on August 2024
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Arrived quickly. The young man was professional and polite. He got the job done surprisingly fast and made sure to explain what he did and why. The cost was clear and very fair before the work started and payment was easy."
At Compass Contracting, we take immense pride in being a family-owned business committed to providing exceptional craftsmanship and personalized service across North and South Carolina. With years of experience in the industry, we understand that your home is your sanctuary, and our mission is to enhance its beauty, functionality, and value through outstanding outdoor spaces. Whether you're looking to build a stunning deck, a secure fence, or a charming patio, our dedicated team works tirelessly to bring your vision to life with meticulous attention to detail and a focus on quality.
"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"
Brian P on June 2025
At Compass Contracting, we take immense pride in being a family-owned business committed to providing exceptional craftsmanship and personalized service across North and South Carolina. With years of experience in the industry, we understand that your home is your sanctuary, and our mission is to enhance its beauty, functionality, and value through outstanding outdoor spaces. Whether you're looking to build a stunning deck, a secure fence, or a charming patio, our dedicated team works tirelessly to bring your vision to life with meticulous attention to detail and a focus on quality.
"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"
When you have a plumbing problem you need it fixed fast, fixed right, and fixed by a family friendly company you can trust - Consider it Done.
"Marshall was out before and replaced a water pressure sensor. The outside spigot started making a noise when turned on. He responded quickly and answered all our questions concerning the noise from the outside water spigot. He was professional and knowledgeable. I highly recommend his service."
Sharon I on August 2024
When you have a plumbing problem you need it fixed fast, fixed right, and fixed by a family friendly company you can trust - Consider it Done.
"Marshall was out before and replaced a water pressure sensor. The outside spigot started making a noise when turned on. He responded quickly and answered all our questions concerning the noise from the outside water spigot. He was professional and knowledgeable. I highly recommend his service."
Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.
Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.
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FAQs for sink installation projects in Charlotte, NC
The average cost to hire a handyman ranges from about $40 to $140 per hour. Average project cost ranges between $180 and $700, but the cost per hour and per project depends heavily on the type, size, and complexity of the project. The pro’s experience level and your location also factor into how much a handyman charges per hour or per project. You can also expect to pay higher rates or additional fees for emergency services, or around periods of high customer demand, like holidays.
The cost of home remodeling is $50,000 for the average homeowner. However, this cost can range anywhere from $3,000 for a small projectto $170,000 for a whole home remodel. Factors like project size, location, and room type all affect your overall cost. For example, bedroom remodeling costs are one of the least expensive projects, costing about $1,500 to $5,500 per bedroom. However, a kitchen remodel has a significant cost range, totaling anywhere from $14,500 to over $70,000.
Yes, most states require plumbers to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
Yes, most states require home remodeling contractors to be licensed, and for good reason. Hiring an unlicensed home remodeling contractor could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
The average cost to hire a plumber is around $100 an hour but can vary between $45 and $200 an hour depending on the plumber’s experience and the repair that you need. It’s also important to note that these prices can go up on holidays, and emergency plumber rates average $150 per hour, in addition to a flat-rate trip fee of $100 to $350.
The Charlotte, NC homeowners’ guide to sink installation services
From average costs to expert advice, get all the answers you need to get your job done.
Plumbers don’t cost as much in Charlotte as they do in other large cities, mainly due to a favorable climate and fewer emergency repairs. Learn what factors go into how much a plumber costs in Charlotte.
Learn about the leading factors affecting your main water line replacement cost in Charlotte, including length, material selection, and installation details.
Learn the primary factors that will affect your main water line repair cost in Charlotte, including the repair type, size, and accessibility challenges.
A whistling shower can be a sign of a serious plumbing problem. If your shower is sounding an alarm, explore some of the reasons why so you can find a solution.
Having the right size PEX pipe is a must for your plumbing project. Learn about PEX pipe sizes and dimensions so you can choose the right one for your project.