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Jim Dickerson Co Plumbing Electrical HVAC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*
Business highlights
Emergency services offered
51 years of experience
Services we offer
Air Conditioners., All types of Plumbing, Ceiling fans, Electrical, Gas Furnaces, Heat Pumps, Kitchens and Bathrooms, Lighting, Sinks/Faucets, Toilets, and Heating & Air Conditioning services including: Water Heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.81,231 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 5% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 1-25 of 1231 reviews
Christy J.
Mar 2024
My system went out on my AC and Jim Dickerson was called out to repair it from my warranty company. After the Dickerson company left, I was told I need a new system. The Dickerson Company left and advised that they were call me with the pricing for a new system. I called and got a new quote from another AC company that’s reputable in this area. After the new company came, it was brought to my attention that my AC system was trashed. I called Jim Dickerson and was told that it wasn’t them I received another opinion and this from another reputable company, and this time they took pictures and videos. After looking at the pictures and videos I called Jim Dickerson back and was told again that they didn’t do it. I feel like I’ve been taken advantage of because I’m a single black female living alone! I need a lawyer ASAP.
REBECCA W.
Nov 2020
Water heater was replaced in a timely and efficient manner, I was given information on the unit.
Steven P.
May 2020
It was fine. They were prompt, confidently handled the job, and no issues at all. I highly recommend them.
Thomas M.
Jan 2020
Trip and Bobby installed 6 Amazon Ring floodlight cameras for us. Trip is especially knowledgeable about these cameras, and Ring security products generally, and was extremely helpful. They did a terrific, cost effective, job for us and we highly recommend them, and Jim Dickerson Co!
Neil R.
Sep 2019
It took a little longer than I expected, but nicely done.
MURRAY W.
Feb 2019
The dishwasher flooded the kitchen cabinet on the drain cycle. I called on Monday morning and the person who answered the phone scheduled a call for that day. Branden arrived early afternoon as promised. He first established that the drain was clogged, and clearing that took several tries with a very long electric gadget. Next he found that the Studer vent, which is supposed to vent steam but block water, was defective and he replaced it. (See what you learn as a homeowner? Studer vents. Who knew?) Most of the drain plumbing under the sink was loose, so I asked him to replace that as well. Afterwards he cleaned up everything and replaced all the cleaning supplies and other stuff that stays under the sink. Everyone I dealt with understood the problem and what to do, and they were friendly and sympathetic. It was as pleasant as could be for a water problem.
John C.
Jan 2019
Brandon called me prior to heading to my house, this was agreed upon prior. Quickly assessed the problem, proposed the solution and cost. Work was performed as expected, price matched the verbal quote. Hope to not need again, however if I do I would use again.
Richard H.
Dec 2018
They came out on a weekend and made the necessary repairs quickly and professionally.
Thomas P.
Nov 2018
The work was very simple. The plumber arrived as scheduled, and orally quoted different elements that could enter into the final bill. All the folks are very pleasant. He set to work and appeared to complete the tasks well. After the work was performed, a final bill was presented which failed to state each element, but summarized a total bill and did not match up to the oral statements. I noted my concerns to the company, but there was little that could be accomplished except to try to justify the bill after the fact. A second plumber was dispatched to fix a leak left behind by the first plumber.
ROBERT B.
Oct 2018
Had painters at the house for exterior painting. They wanted to use exterior outlet, but no power. Called Jim Dickerson company at about 11AM asking for electrician service. After checking, person on the phone said how about 1PM to 3PM that day! I said yes and heard from the electrician Nathan that he would be there at 1PM, depending upon traffic. He arrived as stated, and replaced the GFCI breaker, but outlets not working. He then replaced outdoor outlets (40years old) as well as new outlet covers, but still not working. Then replaced duplex outlets in three bathrooms, but still not working. He then got another GFCI breaker from the truck, installed it, and everything had power. Turns out the "new" breaker from the manufacturer was faulty! Cost me much more for labor time, but not the electrician's fault. Their company gets a refund for the faulty breaker, but I get no refund for the labor time charge from the manufacturer, who caused the problem. Probably another product made in China!
ALICE M.
Oct 2018
rep was very efficient and capable, diagnosed and fixed problems quickly.
Lance B.
Jul 2018
Very smoothly. They got out to the house quickly and fixed the problem the same day.
Maria F.
Jul 2018
They were very professional, on time and gave the estimate on time, unfortunately we didn't have them perform the work as the customer did the work himself.
Henry V.
Jun 2018
There Tec Daniel was on time & courteous ,Priced out Job Per Hour and was spot on, Sink looks good works well ,Will Call Them For any other Work when needed
Vandana W.
Jun 2018
The technician was professional and on time. He was here only for 5 mins. The garbage disposal was little jam since I was out of country for 4 weeks, didn’t replace the disposal but I was charged $198 which is very expensive. I had the same experience before with this company. I tried couple of other companies before I called Jim Dickerson. The other companies were very busy so I had no option but called Jim Dickerson. I won’t call Jim Dickerson again since they are very expensive.
SC A.
May 2018
Quick and professional, as they always are. Always a reliable company, for both plumbing and electrical work.
William F.
May 2018
Work was excellent. Just the pricing was high. What seemed to be a simple repair ended up costing several hundred dollars.
RACHEL H.
Mar 2018
Representative arrived Monday (March 13) to determine what the problem was. (I had smelled sewer gas when washing a load of clothes on Sunday). After determining a pipe was broken under my home, a repair was scheduled for Tuesday morning (March 14). The repairman arrived on time, made the repair, tested to make sure there was no leakage after repair, and the job was complete within 1 1/2 hours.
Philip S.
Feb 2018
Jim was one of the only plumbers not to charge to provide a quote. He provided a quote the same day that I called. He was professional and polite, and knew exactly how to make the repair. His quote was very reasonable (as I had obtained quotes from other plumbing services), and his team completed the work within 2 days. Overall I'm very satisfied, and I highly recommend Jim Dickerson Plumbing.
David O.
Feb 2018
On the day before Super Bowl, our drains started showing symptoms of a sewer blockage. I submitted a request by web for a diagnostic check the following week, no rush. But on Super Bowl Sunday, the sewer completely shut down. Left a voicemail saying forget the "no rush" part, I needed help ASAP. Later that day Debbie responded that she would have somebody there the next day. By noon Monday, Offir had determined the approximate area of the problem, and called in Jeff to find exact location. My mid-afternoon, Jeff and done that and requested Locator service for pre-digging. By late Monday, all 811 locator folks had finished marking utilities. Clayton & Cooper arrived 9am Tuesday, and were mostly done by early afternoon. There was a minor glitch, and twice additional Dickerson trucks arrived to help fix this problem. By mid-afternoon, all was fixed.
Anne K.
Feb 2018
although they were late and did not communicate in a timely manner, when they arrived they went right to work and did all what was expected and even made good suggestions.
DAVE S.
Jan 2018
Brian Robeson did a fantastic job! He is extremely knowledgeable, very efficient worker. He explained exactly what was wrong and what needed to be done to fix it. He did his work in a timely fashion. He is very trustworthy. I highly recommend this company.
Cindy R.
Nov 2017
Great. Plumber arrived on time and worked diligently until work was completed. Cleaned up after they were done. Rate was reasonable.
Sharon G.
Oct 2017
They are extremely professional, friendly and knowledgeable. Everyone we dealt with made this a very positive experience. Jason was wonderful. We highly recommend them and will use then again. Excellent experience.
Donna R.
Sep 2017
Fabulous. Brian Robeson was my plumber and he was excellent!!!!! He was very knowledgeable, thoughtful and helpful. When running into roadblocks, Brian came up with solutions and always kept the customer in mind. He is great and I will request him in the future.
Licensing
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FAQ
Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.8 overall out of 5.
Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: CreditCard
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.