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Jim Dickerson Co Plumbing Electrical HVAC

Founded 1974 • With Angi since March 1998

4.7

(1298) Verified Reviews

Business Details

Phone Number

Address

7832 Pence Rd

Charlotte, NC 28215

Description

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*...

Verified Reviews

A few reviews for this pro...
5.0

11/22/2020


REBECCA W.

Water heater was replaced in a timely and efficient manner, I was given information on the unit.

Description of Work
Replace hot water heater

Category water heater repair

5.0

05/22/2020


Steven P.

It was fine. They were prompt, confidently handled the job, and no issues at all. I highly recommend them.

Description of Work
They fixed the toilet.

Category plumbing

5.0

01/02/2020


Thomas M.

Trip and Bobby installed 6 Amazon Ring floodlight cameras for us. Trip is especially knowledgeable about these cameras, and Ring security products generally, and was extremely helpful. They did a terrific, cost effective, job for us and we highly recommend them, and Jim Dickerson Co!

Description of Work
Installation of 6 Ring floodlight cameras

Category electrician

5.0

09/26/2019


Neil R.

It took a little longer than I expected, but nicely done.

Description of Work
outlet installed

Category electrician

5.0

01/24/2019


John C.

Brandon called me prior to heading to my house, this was agreed upon prior. Quickly assessed the problem, proposed the solution and cost. Work was performed as expected, price matched the verbal quote. Hope to not need again, however if I do I would use again.

Description of Work
Leaking main sewer line

Category plumbing

5.0

12/25/2018


Richard H.

They came out on a weekend and made the necessary repairs quickly and professionally.

Description of Work
leaking valve on main line into house.

Category plumbing

1.0

12/05/2018


William D.

Insane pricing. Over three times the cost of other quotes.

Description of Work
Rough on shower, replace existing toilet flange and vanity stub-outs. Move Vent

Category plumbing

4.0

11/24/2018


Thomas P.

The work was very simple. The plumber arrived as scheduled, and orally quoted different elements that could enter into the final bill. All the folks are very pleasant. He set to work and appeared to complete the tasks well. After the work was performed, a final bill was presented which failed to state each element, but summarized a total bill and did not match up to the oral statements. I noted my concerns to the company, but there was little that could be accomplished except to try to justify the bill after the fact. A second plumber was dispatched to fix a leak left behind by the first plumber.

Description of Work
Toilet reset

Category plumbing

5.0

10/25/2018


ROBERT B.

Had painters at the house for exterior painting. They wanted to use exterior outlet, but no power. Called Jim Dickerson company at about 11AM asking for electrician service. After checking, person on the phone said how about 1PM to 3PM that day! I said yes and heard from the electrician Nathan that he would be there at 1PM, depending upon traffic. He arrived as stated, and replaced the GFCI breaker, but outlets not working. He then replaced outdoor outlets (40years old) as well as new outlet covers, but still not working. Then replaced duplex outlets in three bathrooms, but still not working. He then got another GFCI breaker from the truck, installed it, and everything had power. Turns out the "new" breaker from the manufacturer was faulty! Cost me much more for labor time, but not the electrician's fault. Their company gets a refund for the faulty breaker, but I get no refund for the labor time charge from the manufacturer, who caused the problem. Probably another product made in China!

Description of Work
replace GFCI circuit breaker

Category electrician

5.0

07/25/2018


Lance B.

Very smoothly. They got out to the house quickly and fixed the problem the same day.

Description of Work
Check on A/C unit that stopped cooling

Category plumbing

5.0

07/23/2018


Maria F.

They were very professional, on time and gave the estimate on time, unfortunately we didn't have them perform the work as the customer did the work himself.

Description of Work
I needed to have some plumbing work assessed at a customers home

Category plumbing

3.0

07/02/2018


Edward P.

Not well, very bad grabby greedy impression over the phone. As if they are doing a favor not doing a service

Description of Work
Operator indicated to replace a shower head, additional costs in addition to a $55 assessment would be charged. If a competent pumper couldn’t not change the shower head for $55.00 they would not be, competent. So not a good simple repair experience. Very bad impression.

Category plumbing

5.0

06/26/2018


Henry V.

There Tec Daniel was on time & courteous ,Priced out Job Per Hour and was spot on, Sink looks good works well ,Will Call Them For any other Work when needed

Description of Work
Replace Kitchen sink & Faucet

Category plumbing

4.0

06/25/2018


Vandana W.

The technician was professional and on time. He was here only for 5 mins. The garbage disposal was little jam since I was out of country for 4 weeks, didn’t replace the disposal but I was charged $198 which is very expensive. I had the same experience before with this company. I tried couple of other companies before I called Jim Dickerson. The other companies were very busy so I had no option but called Jim Dickerson. I won’t call Jim Dickerson again since they are very expensive.

Description of Work
Garbage disposal was not working

Category plumbing

5.0

05/30/2018


SC A.

Quick and professional, as they always are. Always a reliable company, for both plumbing and electrical work.

Description of Work
Repair an electrical light switch

Category electrician

4.0

05/03/2018


L F.

Work was excellent. Just the pricing was high. What seemed to be a simple repair ended up costing several hundred dollars.

Description of Work
Repair outdoor spicket

Category plumbing

5.0

03/15/2018


RACHEL H.

Representative arrived Monday (March 13) to determine what the problem was. (I had smelled sewer gas when washing a load of clothes on Sunday). After determining a pipe was broken under my home, a repair was scheduled for Tuesday morning (March 14). The repairman arrived on time, made the repair, tested to make sure there was no leakage after repair, and the job was complete within 1 1/2 hours.

Description of Work
Repair broken pipe under my house.

Category plumbing

5.0

02/07/2018


David O.

On the day before Super Bowl, our drains started showing symptoms of a sewer blockage. I submitted a request by web for a diagnostic check the following week, no rush. But on Super Bowl Sunday, the sewer completely shut down. Left a voicemail saying forget the "no rush" part, I needed help ASAP. Later that day Debbie responded that she would have somebody there the next day. By noon Monday, Offir had determined the approximate area of the problem, and called in Jeff to find exact location. My mid-afternoon, Jeff and done that and requested Locator service for pre-digging. By late Monday, all 811 locator folks had finished marking utilities. Clayton & Cooper arrived 9am Tuesday, and were mostly done by early afternoon. There was a minor glitch, and twice additional Dickerson trucks arrived to help fix this problem. By mid-afternoon, all was fixed.

Description of Work
Sewer line repair

Category plumbing, sewer cleaning

5.0

02/06/2018


Philip S.

Jim was one of the only plumbers not to charge to provide a quote. He provided a quote the same day that I called. He was professional and polite, and knew exactly how to make the repair. His quote was very reasonable (as I had obtained quotes from other plumbing services), and his team completed the work within 2 days. Overall I'm very satisfied, and I highly recommend Jim Dickerson Plumbing.

Description of Work
Installed new waterline from meter to my house

Category plumbing

5.0

02/05/2018


Anne K.

although they were late and did not communicate in a timely manner, when they arrived they went right to work and did all what was expected and even made good suggestions.

Description of Work
various toilet seals and handle repairs

Category plumbing

5.0

01/24/2018


DAVE & PATTY S.

Brian Robeson did a fantastic job! He is extremely knowledgeable, very efficient worker. He explained exactly what was wrong and what needed to be done to fix it. He did his work in a timely fashion. He is very trustworthy. I highly recommend this company.

Description of Work
Repair of toilets, sinks, leaking faucets, relight fireplace pilot light

Category plumbing, gas logs, gas leak repair

5.0

11/29/2017


Cindy R.

Great. Plumber arrived on time and worked diligently until work was completed. Cleaned up after they were done. Rate was reasonable.

Description of Work
Moved outdoor spigot under house.

Category plumbing, drain cleaning

5.0

10/23/2017


Sharon G.

They are extremely professional, friendly and knowledgeable. Everyone we dealt with made this a very positive experience. Jason was wonderful. We highly recommend them and will use then again. Excellent experience.

Description of Work
Hot water heater needed a replacement part.

Category plumbing, water heater repair

3.0

09/30/2017


Jean-Marc L.

No problems scheduling visits for their technicians to walk through. Responsive and professional impression. Plumbing quoted high. HVAC and Electrical teams never came up with an offer despite numerous follow-up.

Description of Work
Wholehouse renovation requiring Plumbing rerouting and upgrade. electrical rewiring and upgrades.

Category electrician, heating & air conditioning/hvac, lighting, plumbing, water heater repair, drain pipe, ceiling fans, home remodeling

5.0

09/11/2017


Donna R.

Fabulous. Brian Robeson was my plumber and he was excellent!!!!! He was very knowledgeable, thoughtful and helpful. When running into roadblocks, Brian came up with solutions and always kept the customer in mind. He is great and I will request him in the future.

Description of Work
Install bathroom fixtures

Category plumbing, home remodeling

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    $15
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

    Services Not Offered

    French drains, well work & solar systems.

    Frequently Asked Questions & Answers about Jim Dickerson Co Plumbing Electrical HVAC

    How is Jim Dickerson Co Plumbing Electrical HVAC overall rated?

    Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

    What days are Jim Dickerson Co Plumbing Electrical HVAC open?

    Jim Dickerson Co Plumbing Electrical HVAC is open:

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    What payment options does Jim Dickerson Co Plumbing Electrical HVAC provide

    Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Jim Dickerson Co Plumbing Electrical HVAC offer free estimates?

    No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.

    Does Jim Dickerson Co Plumbing Electrical HVAC offer eco-friendly accreditations?

    Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.

    Does Jim Dickerson Co Plumbing Electrical HVAC offer a senior discount?

    No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.

    Does Jim Dickerson Co Plumbing Electrical HVAC offer emergency services?

    Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.

    Are warranties offered by Jim Dickerson Co Plumbing Electrical HVAC?

    No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.

    What services does Jim Dickerson Co Plumbing Electrical HVAC offer?

    Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

    Are there any services Jim Dickerson Co Plumbing Electrical HVAC does not offer?

    French drains, well work & solar systems.