Best basement waterproofing pros near Burlington, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Ken, Gerry & Malik finalized the waterproofing issue in my basement. These guys were fabulous! Not only did they clean up the basement area very well but walked me through the scope of the project as well. I found them to be very knowledgeable and customer focused. My personal experience working with everyone at Tar Heel Basement Systems has been extremely positive and I recommend them highly."

"What a great company to work with!! Chris worked within my budget, and made sure everything was exactly the way I wanted it. He even saved the packaging so I could keep a record of exactly what was used for the moisture barrier. He took an entire truckload of garbage out from under my crawlspace. All this within my budget!"

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

"System was installed on time as scheduled. Customer service was great, all questions or concerns were addressed. Would recommend the company to anyone with water leaking in basement."

"Hands down one of the best contractors ever. Great prices and exceptional work! He will always have our business!"

"I would like to express my appreciation of a job well done! From waterproofing basement walls, new vapor barrier under house, mold treatment, and repairing all outside downspouts- all problems were corrected and expertly completed! Christian Bowles is highly professional, very knowledgeable and courteously explained in detail the areas to be corrected. I would highly recommend this company to anyone who needs their services! A company of excellence! Once again, Thank you for a great job!"

"The technician, Steven, was very polite and friendly and knowledgeable about my plumbing issues. He was going to provide an estimate, but I discovered while he was at my house that the work was covered by my builder."

"This company is great. You wonâ t regret hiring this company. Highly recommended. Honest and efficient. Robert is wonderful. Very patient and explained everything to us. Totally remediate the molds."

Allison's Welding is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.