Best basement waterproofing pros near Burlington, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"THBS did a great job waterproofing the basement."

"What a great company to work with!! Chris worked within my budget, and made sure everything was exactly the way I wanted it. He even saved the packaging so I could keep a record of exactly what was used for the moisture barrier. He took an entire truckload of garbage out from under my crawlspace. All this within my budget!"

"A great group of folks - professional, courteous, friendly, and thorough. What more could one ask for? They 'upgraded' the insulation in my attic, and discovered and addressed a couple of problems I was not aware of. Great job! I'll refer you to all my friends. It's good to know that you also do crawlspace/basement encapsulation."

"System was installed on time as scheduled. Customer service was great, all questions or concerns were addressed. Would recommend the company to anyone with water leaking in basement."

"Hands down one of the best contractors ever. Great prices and exceptional work! He will always have our business!"

"Mr. Bowles and his team did an excellent job of installing a french drain system for us. The installation included a French Drain, a system to recover water from two downspouts and our driveway and a pumping system to direct the water to city storm water. Mr. Bowles and his team were very easy to work with, they made lots of suggestions and were pleasant and friendly. We would recommend Spartan Recovery Services, Inc. to anyone interested in this type of work. Mr. Bowles and his team were very easy to work with, they made lots of suggestions and were pleasant and friendly. We would reccomend their services to anyone interested in this type of work. Chris & Janet R., Greensboro."

"We never knew how bad our crawlspace was Until we got an evaluation but we are glad we did From start to finish everyone we talked to and had Involved were very communicative about everything we had to have done and they were All a pleasure to work with Josh and Luis finished The project in a reasonable amount of time and we are very happy and pleased with the work they’ve done our floor is leveled now and crawlspase looks great now we would recommend Moisture solutions & crawl space repair to anyone who needs their services."

"The technician, Steven, was very polite and friendly and knowledgeable about my plumbing issues. He was going to provide an estimate, but I discovered while he was at my house that the work was covered by my builder."

"This company is great. You wonâ t regret hiring this company. Highly recommended. Honest and efficient. Robert is wonderful. Very patient and explained everything to us. Totally remediate the molds."