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"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"Thermo Direct installed a HVAC for me donated by Resources for Seniors. A friend of theirs who works at RFS, gave them the bid. I thought that was illegal but it was done. The unit never has worked from the day of installation. They had to jerry-rig it to keep it from shutting off. The receptionist asked if I knew how to work the thermostat? It turned out the unit was shutting off as a safety. The water was backflowing into the unit. To stop this action, it would shut down. They tilted it to stop the backlog. It has never cooled properly and required maintenance often. Deryk Lynn would come sometimes because he was at the time, the only licensed tech and everyone else worked under his license. I was charged for parts that were under warranty (the warranty is good for 10 years) and labor 1 year. My warranty on the parts doesn't expire until 2028. They're expensive, unprofessional and will not honor their word. I could go on but space won't allow."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"Very quick and thorough. Did not call ahead of time as promised, that part can be improved."

"Good company to do business with."

"Great guys.on time and efficient.Answered all my questions ."

"If you're looking for an honest, hardworking company to service, replace or repair your septic tank, look no further! These guys are legit and the best in the business. They are honest, polite, punctual and precise. They are very responsive and take no time to come take care of whatever it is you need. Family owned and operated and they will not disappoint. We've used them at least 5 times where we had to pay them and they've showed up a few other times out of pure courtesy. They will not tell you that you need something unless it is absolutely necessary. They also handled all the permitting and inspections at no cost or inconvenience. Do yourself a favor if you need any septic tank work and call Septic System Solutions. "

"They claimed it was a week long job, but then came in and did the work in one day. I paid over $400/hr for the work they did. They claimed to do the work with the proper permits, but they didn.t I was left holding the bag, trying to get the work permitted after they did the work. The work has been sitting there for about a month as I try to get the work inspected and get this nightmare behind me. I am so naive and trusting. Never again. I would never recommend William Parish Plumbing, quite the contrary"

"Great job"

"Bennie was super responsive and clearly knows plumbing! Bennie and his team of 2 other guys made the water heater install in my ATTIC seem easy! I certainly will be using Bennie for my other plumbing projects! "