Get matched with top septic tank pros in Wake Forest, NC

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"replace septic pump"

"Good company to do business with."

"Dante was out here shortly after calling for service. He explained every step of what he was doing. He did not try to sell services that weren't needed. He was very professional, courteous and knowledgeable. Will definitely recommend him and use him for any future needs. Thanks Dante!!"

"They claimed it was a week long job, but then came in and did the work in one day. I paid over $400/hr for the work they did. They claimed to do the work with the proper permits, but they didn.t I was left holding the bag, trying to get the work permitted after they did the work. The work has been sitting there for about a month as I try to get the work inspected and get this nightmare behind me. I am so naive and trusting. Never again. I would never recommend William Parish Plumbing, quite the contrary"

"Septic system was full and back flowing into the basement. These guys came out within a day, located the tanks within minutes, found the problem and came up with a solution! They came by a couple times afterwards just to check the area and make sure everything was still draining properly. Very prompt and professional! Great job guys!"

"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."